Brown Subaru Service Center
2 (1)
4310 S Georgia St, Amarillo, TX 79110
(806) 405-4352
amarillosubaru.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kai Xi
a week ago
Buying experience was wonderful. However, the very first time I come in for my oil change I ask about getting a rock chip in my windshield fixed. They claimed they couldn t do it and needed us to call the next time and let them know. Second visit now I let them know about it before my appointment was even made. They said they would get on it. After getting my car back and them saying they fixed it, they did not. Go back in to get it addressed and now they claim it s too old to fix. I suggest going to other Subaru service departments and save yourself from the irritation of getting screwed over.P.s. Service advisor told us to go down road and they would probably pay more attention to detail and fixing issues.
Josh Monroe
2 weeks ago
The buying process was great; the service/repair process less so. Been waiting for a part to come in for 5 months. No call back about it to me in that time. Called today, mentioned it's been months, was told it was all due to a change in staffing, and that the new manager would call me back. He didn't. Doesn't seem to be a lot of urgency, old guard or new. Time to find someplace else.