AutoNation Cadillac West Amarillo Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sandy Waterfield
2 weeks ago
It was exceptional. The staff took such good care of us and made it as easy it could have possibly been. And the results on the car were great! Thank you.

  paul mcintire
a month ago
Coby was very professional and job was done in a timely manner. Will always service my escalade with autonation. Thanks so much!

  Rick Branigan
3 weeks ago
Service on our vehicle was fast and courteous. More than met my expectations.

  Shirley Karr
3 months ago
Ann is great at keeping me informed of the progress. Loved that the car was vacuumed and washed after service

  Connie Gilcrist
3 years ago
I got a very good deal on a vehicle that I really wanted. I was so excited, and the whole staff was happy with me. They put other dealers to shame.

  Gail Lewis
a month ago
Staff at this Dealership very helpful and friendly.

  Jeared Koch
3 months ago
It was a struggle but with the managers help we got a vehicle.

  Mason Wright
4 years ago
Made an appointment for 12:45 PM for an oil change online. When I drop my car off they instantly give me a quote of over $200. I said no to all of the services they attempted to up-sale me on even though I asked for only an oil change. They asked if I needed a ride and said I didn t but would be back at 5 PM and they assured me my car would be ready. Came back at 5:10 PM and my car still isn t ready... what s the point of an appointment? Upon checking out the lady told me that on top of the coupon I brought in they gave me an extra discount just for my troubles. I thought that was nice, but upon looking at my receipt they didn t. So I m not really sure why the lady told me that when I checked out... she either lied to ease my visible annoyance or the office had miscommunicated. Regardless, it doesn t really make me want to come back. I hate being the person that gives a low rating but I just feel like 4+ hours should be enough time for a simple oil change and that I shouldn t be told I got a discount when I didn t.

  Joe Gorman
3 years ago
Hour and a half oil change had them check my transmission and for a service guy to say I need to warm my truck up before I put it in reverse. I have a remote start I am not one to just jump in my vehicle start it up and go. Was not impressed at all

  Marsha Gentry
2 months ago
Always great service.

  Andrew Rostad
5 years ago
This is my 3rd time coming here (employer wants our service done here) for an oil change and a tire rotation and it s seriously the slowest service ever. They are never even close to what they tell you for rough estimate completion times for the service.

  YourFriendlyNeighborhoodCritic
5 years ago
Excellent service here. Had a rear differential that had went out on my Cadillac. Brought my car in, 24 hours later it s fixed and driving great now.

  Riyah Hernandez
4 years ago
I got my car at west gate Cadillac, Felix did a great job and was very patient with me! This was my first time and it was an overall great experience

  D Fort
2 months ago
Perfect service as always !

  VL VL
4 years ago
Very courteous service. Friendly staff.

  Sonja Gross
4 years ago
Treated with respect and concern was quickly addressed.

  Mary Mckenzie
3 years ago
They worked with me on my car

  john rodriguez
4 years ago
Friendly and helpful...

  Douglas Murkeldove
4 years ago
GOOD SERVICE