Arenas Auto Repair & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  april cabais
a week ago
My Tacoma has always been serviced by dealerships. I understand that maintenance needs to be done to keep it running smoothly. I was quoted at the dealership and because everything these days are so expensive, I decided to take my truck somewhere else. I took it to this shop, I feel like I was given a fair price for the work they have done to it and my truck seems to be driving better. I have always been skeptical of mechanics ripping people off but I think Mr. Arenas might have proven me wrong. Thank you sir.

  Caryn Luther
2 months ago
Highly recommend Arenas Auto Repair. We were driving through from New Mexico to Houston and our car started making a strange rattling noise. I called Arenas and he said bring it on in. He was able to diagnose the problem and get us on our way quickly! Very friendly service. Thank you!

  Rose Rose
2 months ago
I was traveling from cali to the east coast and my car broke down, from reading the reviews I decided to tow my car to this shop. The professionlism and quailty of work was 5 stars. They were quickly able to fix the problem. Thank you for your integrity and amazing customer service.

  buddy williams
3 months ago
They did me a solid job! My exhaust broke on my car while I was traveling for work! So I brought it to him and he welded it up and got me back on the road with in 2 hrs of calling him! Thanks for the great job!

  Amanda G
3 months ago
The only shop I trust to touch my vehicles for the past 9 years. He s fair with his pricing, and quick with repairs/ oil changes, and alignments. Communication is always top tier!

  Amy Moffett
3 months ago
We take all of our cars here. Super honest, kind folks!!! As a bonus they are usually pretty quick.

  Evelyn Jimenez
3 years ago
AMAZING SERVICE! Very honest, straight-forward, and clear cut service. No gimmicks. I was on my way back to RGV from Colorado when my car broke down a couple of miles outside of Amarillo. Although he didn t have towing services on-site, he sent out a tow truck to me, made sure I was there safely. Immediately checked my vehicle (even though he had a lot of work ahead of me), told me what the price would be and how long it would take. Everything was provided as expected. He even did a thorough check of the vehicle to make sure we didn t have any other issues on the long drive home. Very amicable and trustworthy! I have never had better service! I have a newer Jeep Grand Cherokee and he knew exactly how to fix it! Trust in his work and experience. You ll be happy you did!

  Eugenio Valdez
8 months ago
We were driving through Amarillo and needed our A/C checked. He fit us right in and took care of us!!! So appreciative he was able to help us. Kind, honest.

  Cassie Castillo
2 years ago
I just moved to Amarillo in November and everyone I knew didn t have a suggestion for a mechanic. So I looked up on google maps and found Arenas. The reviews I read were very encouraging. I didn t have to worry about being taken advantage of and he explained and showed me what needed to be done. I have no idea what repairs cost generally but the cost comes second to his integrity. I trust him to do the repairs right and have felt very satisfied with the amount of time it takes to get my vehicle back. I will continue to go back! I m super happy with my experience here.

  Michael Whitten
7 years ago
From all the past experiences I have had with mechanic shops I have came to the conclusion that the majority can not be trusted. But I can honestly say after using Arenas a couple times I can tell these guys are honest and genuine people that take pride in quality over quantity. The impression I got from my experience with these guys is they want to do everything they can to help not do everything they can to make an extra dollar. They were very reasonable both times and had my car ready the next day. I would highly recommend this place to anyone. It is good to know we have a place you can actually trust.

  Michele G
7 years ago
Words cannot describe how great my experience was with Arenas Auto Repair. The catch is, I didn't even have my car serviced. I was travelling from Southern Illinois all the way to Utah, when along the way on I-40, my 'Check Engine' light came on 65 miles before Amarillo. Given that this was the closest place I could find on Google and the business had such good reviews and ratings, I made my way towards the shop.I was greeted by two precious dogs, and spoke with Luis. Let me tell you, Luis is EXCEPTIONAL, and his customer service was above and beyond! He is very knowledgeable about vehicles, and apart from the information given from the diagnostic, he went out of his way to explain various things about my vehicle that would be very helpful once in the mountains. I honestly took away information I wish I would have known 15 years ago, which is why I'm so glad I stopped by. I 100% would have had the mechanics fix my transmission; however, given the time frame of my job starting and the upcoming winter weather, I had to keep on my journey.In all, whether you reside in Amarillo, or are coming in from miles and miles away, please stop by Arenas Auto Repair Shop for your vehicle needs. I guarantee you'll leave happy!

  P V
5 years ago
Highly recommend! My car has been acting funny for the past year or so, and especially bad for the last 2-3 weeks. I'm new to the area so I just randomly picked this place because of the good google reviews. So I dropped my car off at the shop on a Tuesday evening and by Wednesday afternoon got a call saying it was ready to go. He figured out what was wrong and got the part replaced so fast. I have been driving for a week since then and my car is doing great! Very helpful and honest work, much better experience than I've had at other big name auto shops.

  Michal Trnka
5 years ago
I was on a road trip to California when my AC broke between Fort Worth and Amarillo. I called to the shop, came there next morning and they fixed it in few hours (if we had some luck it could have been done in an hour, but 3 hours are still great). The price was better then expected. The shop owner is very nice and honest guy and if I had trouble with a car close to Amarillo I would definitely go to this place.

  Amber Coker
5 years ago
I called last minute to see if he could get my jeep fixed. He got my jeep in the next day. Called me to tell me what all he needed to fix and prices. He did an amazing job! He had my driveshaft rebuilt and my jeep ready for me to pickup that same week! Very affordable! We have drove my jeep to Indiana and back to Texas after his repair with no problems at all! Highly recommend!!

  Elaine whited
4 years ago
I was referred to Arena s by my sister who hasused his service for several years. I am very happy with his service. He gave a second opinion on a repair suggested by a dealer and explained why he felt they were incorrect. He made the repair he diagnosed costing a fraction of the other estimate. The car runs better than it has in awhile.

  Charley Scott
8 years ago
The guys are awesome and great with customers. I even got a warranty that is good nationwide on my repairs. This a real shop with real customer service and knowledgeable skilled workers without all the dealership, franchise chain high prices and over suggested replacements.Traveling from Austin to Denver. I got to Amarillo and had a clicking noise on my truck. I knew something was wrong but could not determine what it was. I turned down Amarillo Blvd hoping to find a local shop. I found Arenas. Looked good and clean and professional so I stopped to see if they might help me.They did help me. They helped me unhook my trailer without having to unload it.They understood I was traveling and needed to get back on the road as soon as possible.They went for a ride with me to help determine the problem.Then they did several checks and narrow it down.Then they proposed a couple of possible ways to fix the problems.They gave me options with new parts and rebuilt parts and let me choose what fits me the best.Fours hours later and some ujoint replacements, I am back on the road to Denver.I also watched these guys interact with other customers. They are real people and treat you like you are best friends.I could not ask for a better experience. Also had a great meal at Serrano's restaurant just a short walk away from them, while I waited.Thanks guysCS

  Patty Garcia
6 years ago
Luis Arenas fixed my car and gave me very clear information on what was going on. He took care of everything in good time and it was probably the friendliest service I've ever had! The price was very reasonable and I'm glad I found a place I can trust.

  Keystin
8 years ago
We rolled into this city with an issue with our truck. The mechanic quickly figured out the issue and helped resolve it immediately. The mechanic is also friendly and helpful! The inside of the building is both clean, and relaxing, as well. I recommend anyone living in this area, or simply staying temporarily, to come here to resolve his/her automotive issue(s).

  Carrie Bays
a year ago
Great experience! Diagnosed and fixed my suv on the same day. Owner was polite and helpful. Pricing was very fair. HIGHLY recommended!

  P Taylor
4 years ago
Went to this shop to get an inspection. I arrived with no one in the waiting area and no one behind the desk. Two customers came in behind me. An employee responded to the front desk and proceeded to help the two customers that arrived after me, (obviously because he was acquainted with them). Once he completed their transactions he turned to me and asked if he could help me. I told him I needed an inspection. He said it would be about an hour because he hadn t eaten. I went to my vehicle and as I searched for another inspection station, the employee did come and kind of apologized. He said there was no one there and all of a sudden there are four people standing there. Understandably, it was a late lunch because it was 3:00pm. However, it was not my fault, or any other customer s fault that he was eating a late lunch. Running a small business can be tough, (especially when business is good). He had many options including eating on the fly or having more help. At any rate, he did apologize but I will not return.

  Gabrielle Hubert
4 years ago
I came to this Auto repair shop passing through today on my way to Dallas. This man was very friendly, honest and had fair prices. He was very quick to help me out and get me back on the road. I wish this shop was in Dallas. I highly recommend if you want good friendly service!

  Ed Fieramosca
4 years ago
Louis,Not only offered troubleshooting over phone for NO FEE ! I was 1700 miles from home low on funds with my whole family. He literally saved us from disaster by letting us, total stranger's pay balance in payments. He troubleshot the problem and did it for a very fair price as well as offering the balance on paymentsHe is honest , caring and a true professional, I wouldnt bring your vehicle anywhere else if your even close to Amarillo come see Louis . I wish he lived even within 100 miles, I would go see Arenas Auto repair .Dont go anywhere else until you see Louis.God Bless you Louis and all the best.

  Erik Vongkaysone
7 years ago
Honest work at a fair priceI got my fuel injector cleaned and my alternator changed out here. They offer fair prices and get the jobs done in a timely manner.Hard to find clean quality mechanics now-a-days. But these guys are good.

  Gabriela Mendez
6 years ago
While driving from California to Savannah, GA on I-40, check engine light came on the Subaru west of Amarillo Friday night. Thinking it would be impossible to find any service on a holiday weekend Saturday, great reviews came in for Arenas Auto Repair. Louis quickly diagnosed an emissions related issue, told us we could continue worry free and could address the issue later, and would accept no money for the diagnosis. Honesty, quick, and a pair of two good dogs.

  Patty Witchey
7 years ago
Getting to town late in the day my brakes started making strange noises, I pulled in and asked for them to be checked, my back brakes had completely stopped working and came apart. They had me back on the road in just over an hour. Fast, friendly, knowledgeable, affordable and courteous.

  April Ryan
3 years ago
Was having a problem with my car, didn't know if it was battery or alternator. The gentleman that helped me was awesome! He did code scans on my car, no charge,, and determined that it was a battery issue. Inexpensive and easy to fix. Thank you so much!

  Ron Richardson
6 years ago
I am an out of state grandpa. Called Arenas repair to check out granddaughters newly purchased ( and subsequent needed repair) Ford Escape. They went out of thier way to diagnose and repair in ONE day.They could have taken advantage - but did not- simply fixed it honestly and reasonably priced.Best recommendation I can give.....Would send my granddaughter there to do business!Excellent customer service and honesty!

  Shawn Vangilder
9 years ago
I was driving alone from AR to OR with my german shepherd dog and started hearing a funny noise. I of course panicked and contacted my boyfriend who felt like it was a catalytic converter issue from the way I described the noise and told me to spend the night in Amarillo and find someone to look at it first thing the next day. I read the reviews and decided on this shop. They were so wonderful and got my car right in and told me to wait in the office with my dog. The owner came in after the first gentleman drove the car and told me what he thought and then the owner drove it and put it back on the rack and advised me what he thought. He said the car was good to travel but to look at replacing some small things when I had the time and money. He was a blessing to me and if you are in Amarillo and not using this shop you should strongly consider them. God Bless you Arena's Auto Repair.

  Angela Scanzillo
8 years ago
Awesome service! My husband and I were moving across country and our car broke down in Amarillo. We called Arenas Auto Repair & Service on a Saturday night and they took time out of their weekend to help us get back on the road. The service and work were both exceptional and we can't say enough good things about this company. Thank you again, Mr. Arenas!

  Michelle Martinez
7 years ago
Just had my transmission rebuilt and wanted to wait a week to see how my car ran and it runs amazing! I have also had other work done here and Arenas is the ONLY place I will trust my car to be worked on. Great service all around!