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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
RACHEL PATTILLO
a month ago
We thoroughly enjoyed our purchase experience. Our Sales Representative Dudley was knowledgable and took the time to show us enough product to make a good decision on what to buy. The service department was great at our introductory lesson with Harvey. Cant wait for our maiden voyage
Tara Reine DC
a month ago
We are from Lousiana and found the perfect RV for our family at the Alvarado location. Dudley worked close with us prior to making the trip to make sure that the buying process was seemless once we arrived. They have gone above and beyond to help with any questions or issues we have had since our purchase. I highly recommend giving Dudley a call when in need of purchasing your camper.
Brittney David
4 months ago
We love Holiday World. This is our second camper that we have purchased from them! Our sales lady Shiela was great and showed us exactly what we wanted and needed in a camper! From Carl in service, Hannah in parts, and Kent in finance, they all made it so easy and hassle free for us! We definitely will always use them for our camper needs!
Stephanie Wynn
6 days ago
Elvis was a great sales person. He allowed us to ask so many questions and was patient about answering. He was very mindful of safety requirements and honest about what we could pull with our truck. Thank you for the exceptional service.
Tiffany C.
3 weeks ago
I had the best experience with Holiday World and Tim (sales rep). At first I wasn t exactly sure what I was looking for, so I ended up going to several other RV dealerships (FunTown Rv Waco and Cleburne, Camping World Alvarado, Crestview Rv, and RV Station Waco). All had were high pressure sales reps that made you feel guilty. However, Tim was excellent, highly knowledgeable, and respectful. Finally on my third visit here I purchased the Keystone Springdale 310DB. Thank you so much Tim. Highly recommend if you are looking for a RV, you must come here.
Paul Lutter
3 months ago
We are in the market for a Renegade RV so I took the family in to look and compare models. Byron McAlister took great care of us while educating us on the different models and floor plans. The sales manager, Scott, greeted us as we were wrapping up. He made sure we didn t have any questions and confirmed our purchase timeline was not for a couple of months. He offered some options to see if we would like to buy any sooner, but was not pushy in any way. I appreciated that.
Linden Miller
a month ago
We drove from Georgetown to originally look at another dealership. Passed this place on the way, after the first place was a complete bust, we swung in here. We were blown away by the professionalism of Dudley and how everyone worked as a team. We saw enough different options to make an informed decision. Put this place on your list to visit.
Sheri Stephenson
3 months ago
We had a really great experience over all at Holiday World in Alvarado.Our salesperson Austin made our 6th RV purchase a real joy. He was very knowledgeable and whatever he did not know he was quick to learn and relay back. Great personality and a caring soul, hard to find in sales people sometimes. Kent in finance was a refreshing personality as well. Diane at the front desk was always so friendly and accommodating. Heath from service did our walk through and was very helpful, thorough and made it fun. Like I said a great overall experience, definitely recommend Holiday World!
Leslie Savoy
3 weeks ago
Dudley Hamilton was our salesman. He did a great job of making us feel valued and comfortable. He gave us plenty of space to evaluate the camper we bought so we weren't pressured. We appreciated his honesty.
Ken Cary
2 months ago
Great service from start to finish. Very happy with our Nucamp TAB 320 purchase. Our salesman Dudley was the best.
Darla Buckner
2 months ago
Byron McAlister was our Sales Consultant and did an excellent job of explaining everything we needed to know about each unit we looked at. He was very knowledgeable and so pleasant to talk to. He made our search fun and anxious to decide what we want. What a great young man! Holidays World is very fortunate to have him on their team of Sales Consultants!!
Amy Hathcock
a month ago
We would definitely recommend purchasing from Holiday World of Alvarado and Be sure to ask for Brent W!! He is very knowledgeable and gave us lots of tips. We had a great experience purchasing our Toyhauler. Brent, Kent and the entire staff were friendly and made our first purchase a fabulous experience!!
Amanda Shaw
a month ago
We had been shopping around for a RV and stumbled upon Holiday World while out and about.Byron was our Sales consultant and was very helpful showing the RVs we were interested in and managed to get us a great deal on the one we bought. Dave in parts was very helpful getting everything squared up. Sam in service rocked it on Sat getting all the loose ends tied up and stayed late with a few other techs to make sure we left without a problem
Tammy Nash
2 months ago
Our salesman, Dudley, was Awesome from the time we stepped on the lot until we left out of lot making sure we were taken care of and happy with our 2018 Heartland Cyclone Toy Hauler!!! We had traveled over to the DFW area to look at two other toy haulers we had found online at a different dealership near Holiday World but wasn't impressed with the dealership or the rigs in person. Everyone at Holiday World made the purchase process painless and easy.Dudley was laid back and great with the sales process , Kent made the financing process a breeze, and Sam in service was very informative in walking us thru our new unit and making sure we knew how everything worked. We will definitely purchase from them again next time we are in the market!
John LaHaise
10 months ago
Franny Rainy was awesome. If I had a question Franny would explain to me how something works or she would find out quickly. Franny was extremely detailed in getting our new RV clean and ready for us to drive away. Franny is also kind, friendly and down to earth. Than you all for a great experience. John L
Donna Camacho
a month ago
Had excellent experience picking up our trailer! Tim, Kent, and Shane all did a good job getting us set up and prepared to take ownership of our new Keystone Cougar. Great Service!
Ron
3 months ago
We would like to send a shout out to Austin and the entire staff for making our experience positive. We were out of state and Austin took the time to answer all of our questions and would send us pictures and/or video to show us exactly what the unit had. Austin and the entire staff were very knowledgeable, courteous and informative. We would not hesitate to shop here again.
Samuel Rich
3 months ago
Me and my wife went to this location and spoke to Eric Estrada to look at some used RVs. Although he had a couple to show us it didn t compare to one we had already found at a different place. Instead of trying to talk us out of that purchase and sell us something else he took the opportunity to look at what we had found and proceeded to tell us his thought of what we had found. He was very supportive of us and told us we had found an excellent deal and even told a little about the RV. He was exceptional. Even though he didn t sell us anything he gave great service. I would highly recommend Eric to anyone looking to purchase an RV he is trustworthy and knows his stuff!! Thank Eric for being there for us.
Amber Rousseau
2 months ago
Great experience at Holiday World today. Instantly greeted by Dudley Hamilton who took us around showing us what we were looking for and not pushing anything outside of our budget. We will definitely be back to see him as soon as we decide for sure on what we want. Amazing customer service Dudley!
Mark Gooch
a month ago
My sales person Brent W. was great. He took the extra time to show me many different trails to make sure I got the trailer with as many of the features I wanted as possible. Breat and the service folks were very good at introducing me to my also, showing me everything about it. Everything put together I had a very pleasant experience dealing with Holiday World of Alvarado. I'll be back.
Kathryn Hicks
a month ago
Dudley Hamilton was the best! Very informative and absolutely NO PRESSURE! Stayed late on day of sale to make sure I was satisfied. This is my second purchase from Holiday World.
Camille Buttorff
2 months ago
Shelia Trussell was AMAZING!! She was a great active listener and only showed us RVs that fit inside our budget and requirements. She wasn't pushy what so ever! She made the experience very delightful and was willing to answer all of our questions. She helped us come up with an awesome game plan to get the RV that we loved. Also, Richard, the general manager was so personable and kind to us! The fresh baked cookies were a huge plus too haha overall, I recommend this place 110% to anyone who wants a great camper for a great price sold by great people!!
John Lowe
5 months ago
Had a great experience with a trade in and purchase of a new Montana. Dudley was an awesome sales person, very personable and never pressuring. He knows the Keystone product very well. I also enjoyed doing business through the entire process including the sales manager, finance, and even parts desk. I feel comfortable we will a good service experience when needed.We have dealt with many Rv dealers through the years and this was by far the most enjoyable. Highly recommend.
Chris Hooser
2 months ago
I bought a 2024 Keystone Montana Fifth wheel from Holiday RV in Alvarado. My sales person Jesse was very knowledgeable and informative. The finance department made the purchase easy and painless. Overall a great experience.
Avery Smith
3 weeks ago
Dudley was great! He doesn't pressure you to buy and is a very transparent ambassador for Holiday World. I 10/10 recommend asking for him when you are in the market for an RV, or even just looking.
Robin Hood
a year ago
Edited to say fast forward 3 months since purchasing our Keystone Cougar FBS355 and the Furrion fridge has already stopped working. My advice to anyone shopping here is do not buy an rv if it has a Furrion fridge in it unless you can wait 3 months for a tech to look at it. Furrion states they don t make replacement parts.About 4 months ago we decided to sell our home in Fort Worth and live in an rv for a couple of years. We visited a couple of locations before coming to Holiday World. When we walked through the door and Graham greeted us we knew he had our best interest at heart.I knew absolutely nothing about an RV much less what type of truck it took to pull one. Graham quickly informed me that I was most likely going to have to upgrade my vehicle if we went with the trailer we liked most at the time (which changed about 20 times over the months thanks to my wonderful wife).Graham provided me with a dealership nearby he felt confident would be able to help me. Being me, I looked at every dealership but that one in the beginning and had zero luck finding what I needed. I reached out to the dealership and they went to work looking for what I needed which was about to leave the manufacturing facility. They estimated about 6 weeks before it showed up so that provided us with lots of time to pick out the perfect RV.Graham is always available to answer any questions via text or phone calls. Since moving into the trailer full time 1 week ago he's the real MVP answering questions that pop up almost hourly and definitely before working hours begin.He was the deciding factor in doing business with Holiday World. We went with the Keystone Cougar 355FBS and got a fantastic interest rate using a bank the finance representative recommended.So far we haven't had any issues with the RV but it's nice knowing someone will be available to help in our time of need. Thank you Graham and Holiday World for a wonderful start to our next chapter in life.I'd really like to give a shout out to the parts & service department. I was having an issue with being able to view my trailer cameras on the required setting in my Ram 2500. The issue was totally Ram related but the service guys spent at least an hour trying to figure it out for me. It was apparent it wasn't an issue with the cameras so I informed them I have to hit the road and park this thing. 5 stars to those guys and gals too!
Rebekah McKnight
a month ago
We met Jesse Donovan at the RV show in Dallas. Jesse was the perfect person to show us all the options that were within our budget and capacity. Everyone at Holiday World was so friendly and knowledgeable for these first time trailer owners.
Krystal Collard
10 months ago
Matt Wills could not have made my first RV/Trailer purchase experience any better than it was. I came in and told him what I was looking for and was set to move forward, until I asked about the bigger option, and he rolled with it and all my questions. He even helped to make sure that my vehicle was properly outfitted to tow the one I purchased, as well as made himself available for calls and texts when I had any questions, both during and after the transaction. He also offered to help when I asked if I could try towing the trailer around the parking lot to get comfortable with it before driving it off the lot. I m so glad I went to this location and have recommended it to others when they, too, talked about purchasing a new RV/trailer.
Dale Michael Molder
4 months ago
I came in last week really needing some quality and genuine advice, regarding a possible purchase.. The people here went above and beyond anything and everything I could have asked for!! They truly have a genuine concern for the customer!! Shannon was so professional and yet so honest and open about the whole process. Not only will I be back when my income tax check comes in!! I totally recommend and hope that you do too!! Thank you guys and gals!!
S Reini
11 months ago
5 star service. Made buying our motorhome from across the country effortless. Very transparent and honest during the whole buying process. Upon arrival we were greeted with nothing but kindness towards us and our 3 young children. Chris made the financial aspect a breeze, the nicest guy you'll meet. Shannon was amazing from the beginning of the buying process, texting us with updates and paying attention to detail to make sure we were comfortable with our sale from the beginning to end. Would recommend to anyone to purchase your RV here, the whole staff was great and so friendly! Can't wait for the many adventures in our new RV thanks to this staff