Autohaus of McAllen

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jorge Oviedo
a year ago
Called to ask if they would work on my son s 85 BMW the owner stated he would not since someone else has already worked on the vehicle . It s an 85 model of course other shops and previous owners have worked on it including myself. Do not bring your used vehicle here for repairs as they only want to work on vehicles that have never been worked on. Know wonder the shop always has the same 3 cars outside.

  leticia guerra
10 months ago
Excellent work and reasonable prices. I have taken my Mercedes GLE to service there versus the dealership and couldn t be happier. They have more experience for imported cars than anyone else around, Highly Recommend It!

  Daniel Pastrana
8 months ago
Very rude older gentlemen and incompetent. He tries to explain things in a over the top formal manner, which comes off as rude and does not answer your questions straight up. Horrible customer service.They charged me for trouble shooting with my car around $200.00 plus the service; another $250.00 and said they had to stop working on it because they were going on holiday and needed to be further diagnose the car after they came back. I called a couple of days after they came back and didn't want to take my car back in, and wasn't sure what was the problem with it.

  Allan Lozano
a year ago
Mr. and Mrs. Escalona are awesome! I got some major maintenance services on my Benz and it is running very smooth. Mr. Escalona s knowledge about foreign cars is superb. His prices are extremely reasonable and his advice is honest. They were open late until they finished all my major services the same day. Highly recommend!

  Nidia Alvarez
10 months ago
Very nice people. Had my car serviced the same day and for half the price what Mercedes was charging me. Thank you so much. Will go back next year.

  John Abraham
a year ago
I have 1992 classic foreign car. Luis and his team have taken care of my repair needs extremely well. Very pleased. I hope he never retires.

  Uri Heller
3 years ago
Don Luis has been working on foreign cars for at least, 25 years. There is no one, outside of the dealerships, that I would trust with my cars except him. His prices are very reasonable and the service is top notch!

  Karla Floyd
7 years ago
I took my car in for a B service. It was about half of what the dealership charges. It is owned by a very nice couple. They did the service in a reasonable amount of time. If you need a loaner, you're out of luck. They do not do the car wash service either. Neither of those things were important to me, obviously, because I rate them a 5.

  Joc F
3 years ago
I took my truck and had to leave it because they had a lot of work, once they looked at my truck they just fixed it. They never called me to explain what was wrong with my truck (which i specifically told them to call me beforehand) and in any autoshop they do that. When i asked the lady in reception she answered well you wanted it to be fixed right? (And those are not the only things she said to me) I had a very unpleasant experience and would not recommend this place to anyone.

  Sheriff Raghavan
7 years ago
I have been taking my vehicles here for years. I know I get a fair deal and the job is always done right. The owner knows his autos and always provides a detail explanation of the repairs required. I recommend Autohaus of McAllen to anyone who is in the market for a trustworthy auto repair shop.

  Kimberly Krause
7 years ago
Very honest folks. Louis is wicked smart and knows his vehicles! Great work. Been taking my cars here forever. Trust them with anything from a honda to a land rover to a lotus (if I had one).

  Manny Maniac
a year ago
If the owner of the shop doesn t know what an M4 is and what engine it has. This is not a shop you d want to take your bmw to. Beware !

  ROBERT CARLOS
a year ago
Just recently serviced my car and very pleased with the great service. Mr. Escalona is very knowledgeable and also gave me some great advice.

  Ted Sunderland
5 years ago
Reasonably fast service at a fair price. Autohaus is a respected shop, received a good recommendation from a Porsche dealership, and I have used for several years to my satisfaction

  julio sanchez
7 years ago
if I could give zero stars I would. I don't know the old mans name that approached me when i arrived at the shop but I can tell you he acted a fool. He was unprofessional, I asked him a simple question a 2 year old could answer and the first response out of his mouth was pure nonsense and sarcasm. His childish un-educated condescending response towards my basic question was off-putting and assaulting. On a personal level I felt the man had a racial tension towards me. It felt like an eternity dealing with the man, but the whole ordeal took two and a half minutes to get myself out of there. At that point I was happy to be out of this shop and totally forgot about my car issue. I would not recommend this shop to anyone not even my worst enemy.

  Alex Rodriguez
7 years ago
Excellent local mercedes repair on our vehicles for over 10 years! Always right the first time!

  Lydia Gomez
2 years ago
Great service, fair price, owner explains process of repair and keeps the customer informed, overall very satisfied with service.

  Ralph Lemley
7 years ago
Most qualified repair shop in South Texas fair prices and reasonably fast service . Great office help.

  Ullius Separ
7 years ago
Nice work on cars, only thing is they didn't call me when car was ready , but other than that

  ray Marshall
10 months ago
Knowledgeable staff and friendly service.

  Victor Ramos
7 years ago
The best foreign car repair shop

  rafael amaya
2 years ago
It's okay