ATS Auto Center LLC
4.2 (31)
435 Los Alamos Dr, Alamo, TX 78516
(956) 215-3924
acautomotive.us
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JGT PERFORMANCE
2 months ago
DO NOT BRING YOUR VEHICLE HERE! Look I took my truck to get the engine to get rebuild bc i wanted it running good for my dad who didn t have a vehicle to go to work. It had issues but it ran and drove but i wanted it to be trouble free. He told me he would charge me $1200 for the labor itself. No problem is fave him $500 as a deposit and told him i would get all the parts. That same week i brought him new crank, new heads and timing kit. Including a clutch and water pump. Now i know these things take time, so i figured one month two months tops. Well he take over 6 months to even begin putting it back together. Then starts telling me its missing a lot of parts and i told him to buy whatever is missing and i would pay him. All the while i am paying him every other week so i can pay my balance off. Then weeks, months go by and he keeps telling me the same excuse, my guy got sick last week but for sure this friday it will be done you have a lot of missing parts and i cant get them bc they are very rare. I had to physically go buy the parts he could get it was atleast 3 parts and even then when he had everything he said he needed he still took over 2 months after and i had to tell him hey im going to pick it up only for what? So that i can take it and it doing the EXACT SAME THINGS IT WAS DOING BEFORE. $1200 in labor, $2000 in parts, and $500 in shop fees. And IT STILL RAN VERY ROUGH PROBABLY WORSE THAN BEFORE. Some of the parts he said he charged me for where not replaced. I know this bc i physically had to look into them. He also charged me twice for a gasket set which i am glad i caught in time and made him remove it but jokes on me bc he also charged me a DIAG to try to get to the bottom of the issues when Literally EVERY SINGLE PARTS was replaced except the block! Please save your money and dont go here. I also have another story i will put in a separate comment bc it was before this incident which should have been my first and last Red flag.
Marlene Garcia
9 months ago
$1,800April 27, 2023 now July 17,2023 owner diagnosed truck and was turned in. Truck was not fixed!Diagnosed it 3 times!And now he s diagnosing it with something else! Unbelievable and still don t get the truck back!I m all about being local but this is not the place! Safe yourself time and money!!
Ana Jaime
a month ago
Excellent service my truck got fixed very quickly. Very friendly customer service! Highly recommend!
Mark Jimenez
10 months ago
My wife recently took in the family Yukon to get the AC fixed (AC was blowing just air, not cool air not hot air) first employee gave one diagnosis and price to fix it. Owner arrived and immediately began his own diagnosis and quoted us almost $200 more than the first employee for a different set of problems plus whatever extra they added to the original quote. (Rear AC, and apparently the Yukon has two compressors for the front and rear of the vehicle. First time hearing that) my mother in law needs the ac for the kids. Once we were approved for financing they were more than glad to fix the initial problem and add additional fees. Originally quoted $80 for a valve and to add Freon. Left with a $500 bill. Three days later and the vehicle is still blowing hot air (remember the vehicle was left at the shop to get the AC FIXED) Owner once again did a third diagnosis and stated it was a third set of problems that would cost another $1000 and an additional $80 for his diagnosis. Terrible customer service, disorganized, and very shady. Save yourself time, money, and a bunch of headaches and take your vehicles somewhere where the actually fix the problem the first time.
Juan Navarro
10 months ago
worst place for ac or anything automotive related they diagnosed my yukon ac system then charged me to get the ac fixed and running again called me and told me it was ready it didnt even work for an hour or even 10 min right out of the parking lot it was blowing hot air they charged 400 dollars these guys are all crooks then he wanted an extra 1000 dollars to get it fixed "again" dont take youre vehicle here worst place ever
Jim Gerry
9 months ago
These guys really seem to know what they are doing.8 like that they guarantee their work. Have been there several times for different repairs and all seems to be good.
Jorge Trevino
10 months ago
They had to Align my wheels twice and they still couldn t get it right. My Steering wheel ended up crooked. I will never go back to this place againService: Wheel alignmentService: Wheel alignment
Delia Lozano
9 months ago
They fixed my transmisi�n great service. Honest work highly recommended.
Laura Lopez
8 months ago
Honest work. Very helpful and everything is done in a timely manner. Explained everything perfectly.Service: Steering & suspension repairService: Steering & suspension repair
SAMUEL MORALEZ PINEDA
6 months ago
Very good service and real professionals
eddie eguia
a year ago
Very nice took the time to explain the crew is awesome come on in
Saul Hernandez Aguilar
9 months ago
Loved the service, I totally recommendService: TransmissionService: Transmission
Rita Fernandez
9 months ago
Very good professional staff
Amalia Escobedo
a week ago
Wheel alignment
Fabiola Pizana
8 months ago
Great and fast service
Josue Mejia
8 months ago
Great service
Joseline Corpus
9 months ago
Excelente servicio, me han sacado de muchos apuros, dan un servicio super seguro y precios razonables, puedo decir que es una de las pocas empresas que son honestas con su trabajo y no te dan muchos peros, siempre fueron muy honestos ante su trabajo y me atrevo a comentar que puedo dejar es su manos mi auto. Muchas gracias se merecen mis 5 estrellas
adrian navarro
9 months ago
Esta es la peor tienda mec�nica que puede haber NO GASTEN SU TIEMPO NI DINERO AQUI, llevamos nuestro vehiculo para que repararan el sistema del A/C y nos cobraron cercas de 400.00 d�lares y nos dejaron la troca igual o PEOR de lo que estaba, al reclamarles el trabajo/mugrero que hicieron nos sacaron escusas para intentar de robarnos 1000.00 dolares mas, aparte de los 400.00 que ya nos habian cobrado.
Monserrat Gallardo Guevara
a week ago
Excellent serviceExcelente servicio
Rocio Ambrosio
9 months ago
Excellent service years with your servicesJobs %100 guaranteed
Sonia Salinas
9 months ago
I highly recommend it. Very friendly, excellent service Lo recomiendo mucho.Muy amables excelentes servicio
Diana Vargas
9 months ago
Excellent service, very friendly staff Services: Transmission, Electrical repairExcelente servicio, el personal muy amable Services: Transmission, Electrical repair
Dina Medellin
9 months ago
Very good service and excellent pricesMuy bien servicio y excelentes precios
Ofelia Gomez
9 months ago
Very good service and excellent attention.Muy buen servicio y la atenci�n excelente.
Julia Izaguirre
9 months ago
Excellent Service.. Guaranteed.Excelente Servicio.. Garantizado.
Alejandro Dlangel
9 months ago
Excellent serviceExcelente Servicio
Rubi Alvarado
9 months ago
GreatExcelente