Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Edward Garcia
2 years ago
Gray did an awesome job repairing the hail damage on my vehicle. He provided excellent customer service and made himself available when needed. He worked with my deductible and provided a rental as well. I am very satisfied overall. Best place in town to get your hail and dents repaired hands down. I highly recommend.
Brandyss Drost
a year ago
Gray was amazing!!! The hood of my car had dents all throughout from a hail storm and it literally looks brand new! He was even able to get a dent out from a ladder that fell out of someone s truck and hit my car while driving. Not even noticeable anymore! Would absolutely recommend Call Hail to anyone looking to get hail damage fixed! Also, I was working on a very tight schedule and Gray was able to get my car back to me a day earlier than expected! Amazing service! Thank you so soooo much!
javier bocanegra
a year ago
Gray the owner is unmatched when it comes to customer service and handling all my questions that I had you fix my car with the dents it had from a hail storm a while back and left it looking like it just came from the dealership! 10 out of 10 would recommend to any of my friends and family!
Richard potts
2 years ago
Dropped my car off to Graylin, and I'm very picky about who touches my car! Him and his team did an amazing job, looks better coming out for sure, he even took the time to buff out some previous marks just to help out for my car shows coming up. Definitely recommend and if anything happens again I'm 100% coming back to him. I recommend them to anyone else, I really do appreciate their hard work on bringing my car back looking so good!
ARMANDO DEL BOSQUE
11 months ago
My wife had her Jeep s hail damage repaired here. Graylin went above and beyond to ensure we had the best experience from coordinating with our insurance carrier, providing a rental, and keeping us in the loop on the status of our vehicle. We couldn t be more pleased with the level of service and outcome of the repairs. I highly recommend!
Jay Haggerton
2 years ago
Awesome job bringing my truck back to life after a bad hail storm. The repair was quick and Graylin was very friendly and helpful throughout the process. 10/10 would recommend
Rye VZ
2 years ago
Came here to get a small dent repaired was super fast n super easy. The Manager gray is helpful, he gave me a good deal on another repair I was worried about. I recommend him if your looking for a good job with great customer care. Thanks Gray
Hayley Ritter
a year ago
This company WORKED MAGIC. Literally! We had my new SUV, and three trucks effected by a hail storm. I was devastated. Luckily, Call Hail, came to the rescue. I didn t have to worry about anything, they handled it ALL from the rental vehicles, to the claim. They made the process seamless and so simple! I know without a doubt, if I ever have an issue with hail or a dent again, this is going to my life long go to company!Don t waste your time with other companies! These people are the real deal!
MiiMii Francis
a year ago
AMAZING company and owners!! Customer service is top notch- we received updates and information every step of the way and they took care of everything!! Both our truck and car look flawless their work and professionalism is top of the line. This was a no worry no hassle experience my husband and I will forever use them for our needs and recommend everyone to them!!
Arielle Regas
a year ago
Graylin and Janelle went above and beyond to have my vehicle repaired after a recent hail storm. I m amazed how detailed and easy they made my experience from start to finish, very trustworthy, knowledgeable & professional service. Definitely my go to shop for future repairs.
Amanda Minter
a year ago
I 100% recommend this company to anyone needing hail work. Gray was timely and very accommodating. I called on a Monday and he was able to get my car in on the following Wednesday. They were able to give me a loaner and the process was seamless. No hiccups whatsoever. Gray kept me updated throughout the 3 weeks my car was in his shop. Communication and service were a 10/10. When I picked my car up, he had paper work ready to go and made sure I was satisfied with my car before leaving. To my surprise, he even went as far as to clean the inside of my car and wipe down all of my leather. My car was sparkling when I got it back! This company definitely has customer service in mind and I ll be recommending all my friends and family to Call Hail.
Christie Anglin
2 years ago
Graylin was very thoughtful and considerate of my schedule and worked with me on setting up my repairs. He was very professional and accommodating, even let me use a loaner car since my car took longer than expected. I had extensive hail damage and my car looks perfect. They communicated with me daily on the progress. My deductible was covered so there was absolutely no out-of-pocket money on my end. I definitely recommend Never Happened Hail and Dent. *****
kailey Morgan
3 years ago
This was the best experience I ve ever had when it comes to taking my car to get repaired! The process was very easy and Graylin helped me through the whole process. He made all the stress go away! I took my car in on a Thursday and I got it back the following Thursday!! I can t even tell that a severe hail storm hit my car at all! It looks better than when I took it in!! They even cleaned and detailed the entire car and also repaired parts of the car that weren t even part of the storm damage!! They even paid my deductible!! I definitely would urge anyone that needs there vehicle repaired to take it to this company!!
Jeff Lee
2 years ago
Being stationed in San Antonio, hail was something very unexpected and unforgiving when it swept through last year and left quite a bit of permanent marks on my precious sedan. Graylin did a jaw dropping job getting the countless amount of hail dents out of my 2015 Mazda 6, and now it looks brand new again and the appreciation value is back up.His skills are truly remarkable. I was provided a free rental vehicle as my car was getting worked on also. He also put some money in my pocket in the end and even took care of a miscellaneous large dent on top of it all free of charge. Highly, highly recommend.
Third Walker
2 years ago
Gray was super professional and convenient. He greeted me and my husband right away upon arriving. Explained everything throughly and even provided us with multiple options to get our vehicle back to normal. I definitely recommend Call Hail to my family and friend!
Nicole Renee
2 years ago
Graylin & his team were very professional & communicated with me throughout the whole process of my car getting repaired. Not only did it take under a week , but I did not have to fork over 500 for my deductible. His service is definitely unmatched. Support his business!!!
Ryan McKinley
2 years ago
Graylin and his team are outstanding. I appreciate a businessman who follows through on his promises and Graylin is that guy. He contacted me daily with updates on my car and ensured I had a way to get to work while the car was in the shop. Great guy, great business and the car looks flawless. Never Happened is the place to go.
Joe Simpson
2 years ago
Graylin does an amazing job. High attention to detail. Easy to work with and communicates very well. Obviously brings lots of experience to the job and has great knowledge of how insurance works and how to work with them. Will definitely be bringing all future work to him after the outstanding job he did on my wife's Toyota.
aisa lomas
2 years ago
After this last hailstorm damaged my vehicle pretty bad. I brought it to Graylin and he was able to fix mother natures dents. Even shined it. Thank you
David Torres
2 years ago
Graylin and his team are amazing. They went above and beyond in every regard. He and his team kept me updated throughout the process. Vehicles were delivered on time and looked fantastic. Would recommend without hesitation and will definitely use shop again after the next storm.
Ignasia Garcia
a year ago
My husband had hail damage repair performed on his car this past week, Graylin remained professional throughout the entire process & made the service very convenient.
Michael Arreaga
3 years ago
I brought my Z in for a dent on my rear bumper today and I was very impressed with the quality of work I received. Not only was the dent completely repaired, but the scuff was completely buffed out. Like new. They were the best price out of all the shops I tried. I highly recommend and will be back for sure when I need them.
Nathalie
3 years ago
I had just purchased a new vehicle 3 weeks before a bad storm with heavy hail caused quite a bit of damage to my mid-size suv. I researched online and saw how the dimples and craters all over my vehicle could be fixed without having to replace parts or paint by paintless hail repair experts. I came across Never Happened Hail and Dent, went to their shop, and set up a date and time to drop off my suv. Since this was all new to me, they took the time to show me a vehicle they were working on and explained a bit of the process. I knew then that I had chosen the right place. They handled the insurance, explained how this comp claim should not affect my insurance rates, and kept in contact with me throughout the entire process. They even waived my insurance deductible, which was a big thing for me because I had been hit with other large unexpected expenses. I cannot give enough praise about the professionalism and great work performed! I got my car back looking like BRAND new! I HIGHLY recommend this company and can tell you that you will not regret trusting them to get your hail damage and dents out. THANK YOU Never Happened Hail and Dent !!! Nathalie B.
Rose
3 years ago
These guys are awesome, very dependable and reliable. They are true to their word! Their name says it all...we are very pleased with their work and how professional they are. The work on my car is amazing all I can say is I recommend them and would definitely put my name on it!
Kyle Thompson
a year ago
my car was restored back to it s original form in a timely manner. Also had really good customer service. Did a terrific job!
michael torkington
a year ago
Excellent!! If I could give a higher rating I would. Completely hassle free experience and my car looks beautiful. I can not recommend this place enough. If you have hail damage, call Call Hail!!
David Seitz
2 years ago
Brought in my 2021 Rav4 for paint less dent removal after it got assaulted by hail. They got me in and out within days and had my car looking better than the day it left the car lot! Would recommend to any and everyone!
kept m
2 years ago
Grayling did a great job we are very amazed with the results .If u need hail damage repair "call hail."Or call graylin.hands down the best in San antonio.he also gave us the 500$ he promised. And a rental.cant beat it call hail or graylin.#do it now
Cory Jamison
2 years ago
My car looks great! Very professional, great at communicating about the status of my vehicle and over all provided a very high level quality of service. The work speaks for itself! great job!!!!!!
Barbara Dauerty
3 years ago
Never Happened Hail and Dent set up the service, did a great job, kept me informed of their progress, and kept to the agreed schedule. I would recommend them highly for their work and integrity.