Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Akasha Ivy Rose Ray'Mon
2 years ago
Warning Long Post!!!!!!3 months ago my daughter was coming home from college she was hit by an 18-wheeler and her car was pushed into another 18-wheeler in Tennessee. Both drivers drove off and left the scene. We had to leave her car in Tennessee and come back to Texas. After going back and forth with both insurance companies her car was finally fixed but we had to drive back to Tennessee (10 hours) to pick the car up. The only time I was able to go was on the weekend and the shop is closed on the weekends. After talking to the owner and explaining our situation, they set it so they would meet us at the shop on Saturday morning at 8:30. We left Texas at 8:30pm Friday night and with 2 gas stops we made it to the shop at 8:25am Saturday morning. We were met by the owner and his girlfriend and they were so nice and understanding. He gave us the keys and we headed back to Texas. The car look just like it did the day we picked it up from the dealership.Thank You
nick hughes
a year ago
Super nice people who did a great job on my 2021 Titan after taking a decent amount of damage from an impact with a deer. Great communication not just with myself but they also worked with my insurance adjuster and my rental company and they couldn't be more grateful for such quality and customer service oriented business. Highly recommended! Fair and reasonable.
Jack Long
a year ago
Recently used Carl's Collision for body repair on our vehicle. We were very happy with their service and follow up. Projected repair date was pretty much on point and the whole process was very easy!Service: Auto body & trim repairService: Auto body & trim repair
Carl Morgan
a year ago
Friendly professional staff. My car looks as good as it did before the wreck. Work was done in a timely manner which does not seem to happen much in these post covid times. Would use them again if ever the need arises.
Kassandra Van Egmond
2 years ago
This shop has some of the nicest, most honest car people I've ever met. They worked with my schedule on drop off and pick up and were honest about the problem being more intensive than we thought, but also gave me a solid estimate for fully fixing my issue. For any future body work done, I'm definitely going back.
Jon Chandler
2 years ago
Carl s in Waverly is the best collision center I ve encountered and I have worked in quite a few states now. Very professional and friendly. VERY GOOD WORK. I would recommend them to anyone at any time. Their repairs are second to none!! If I could give more stars I definitely would.Services: Electrical repair, Painting, Auto glass repair, General repairs & maintenance, Body & Trim, A/C installation & repairServices: Electrical repair, Painting, Auto glass repair, General repairs & maintenance, Body & Trim, A/C installation & repair
Darla Shanks
4 months ago
Great job! Excellent service
Carl A
4 years ago
Great business. Great customer service. Great pricing. Had a small job that I needed done and wasn't expecting nothing more than a quick paint job. Oh no...they did a high quality job and done in less than a week. Love the superior work and will be a return customer.
JG A
2 years ago
For "Carl's II" Collision Center:I live in TX, but have been helping in Waverly with flood recovery. On top of the fact that the locals here are wonderful, the local businesses are just as great; including Carl's.The plastic lip of the tailgate was damaged when a wheel barrow flew out of my truck while on the road during one of the rain storms. I really didn't think it could be fixed since there was no actual body damage. Well, I was wrong.The young gentleman (sorry, can't remember name) who helped me went above and beyond in getting it fixed....and quickly! He didn't have to....had nothing to do with body work, but he helped me anyway. ThanX again for all your help, kindness and great customer service!
Pat Smith
5 years ago
Excellent work repairing my truck after hitting a deer, looks great. My thanks to Matt and his team.
Diane Jones
a year ago
Dave was extremely helpful, made my car look amazing. Highly recommend if your car needs body work.
Kayla Page
2 years ago
Great experience with Carl's today. Awesome quality work and customer service. Recommend for all auto repair!Services: Painting, Body & Trim, Auto detailingServices: Painting, Body & Trim, Auto detailing
Mary Adams
2 years ago
Excellent experience with Carl s. Friendly, professional; the work done was perfect. Thank you again.
Nicole Murray
a year ago
They fixed my Jeep and did amazing! Very fast and friendly!
christine carter
2 years ago
I stopped by your center 8/2/21to ask a question I went into the office and was greeted by Dave and the receptionist they were very friendly and helpful i would use their services again in the future thanks again Christine carter
Melinda Waynick
6 years ago
Excellent customer service...great job...didnt hesitate to fix any small flaws!! Would definitely go back
tony tomlin
7 years ago
Excellent body shop and very nice workers.also very fast.got my car back very quickly and looks amazing
Nicole Corzine
6 years ago
Very thorough and detailed in repairs and upgrades. Thankful for such fine workmanship!
Paul Castillo
6 years ago
Great honest service. They made my car brand new again!
ladyvol1bb
3 years ago
Matthew King and the staff at Carl's are always helpful and do a great job.