Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dalenia Kennedy
5 years ago
My bf says I am sexy. The staff is not very knowledgeable or courteous. But they do try to prevent theft by following you around the entire time even though you are a regular and spend $100-$500. The store is stocked very well. They have a great selection of products.

  Ethan Bible
9 months ago
I would like to give a big shout out and appreciation to the supervisor Joe he has always help me and my family to get the right parts at the right price. He deserves a raise. Thanks Joe, for always being there to help me and mine out.

  German A Aristizabal
8 months ago
Nice people. They installed wiper blades to my car. Sorry I couldn't use the perks because, apparently, all computers are not part of the same system. Good enough, they gave me 15% my purchase.

  Sarah Harris
a week ago
Very helpful great people

  Anthony LaRue
6 months ago
Staff is great and try their best to have the parts you need.

  Denise Young
2 years ago
I wasn't greeted, but the employees were nice and helpful. The store was clean, and they had the products I was looking for in stock. During checkout when I ran my card, the display didn't come up initially, but finally worked properly.

  LaNita Adams
a year ago
Broke down at midnight. Alone at a Crossville Dollar General. All signs pointed to the starter. My husband (next day) took the starter to the Wartburg store and bought for $300 a new one. They didn't offer to test the old one. He gets the new one on and it still doesn't work. So we call to let them know that we were bringing it back and needed the old one because the problem was actually the battery. The associate I spoke with (Christy) was beyond rude. Before hanging up on me she very rudely informed me that we could not bring it back because of it being an electrical part. I asked if my husband had been informed of this and and instead of answering she said to call back when her manager returned from lunch and then hung up on me. I WILL NOT be doing business with this store in the future. Being in customer service the first thing I do is let customers know the return policies before they walk out the door and I DO NOT hang up on them, I try to resolve the issue. Perhaps Ms. Christy needs further training in customer service.

  Carey Beth Mullins
4 months ago
Hubbys fav we love it

  Benjamin Rose
8 months ago
Sold me the wrong part but was able to get what I needed in the end

  Brian Shanley
5 years ago
I love this Advance Auto Parts. There's one guy in there who is not as friendly as the rest, but they still have good prices and good service. Laura is great and she really knows her stuff. Everytime she is the one to help me, she always has a smile and knows what questions to ask to get the exact part I need. I buy most of my parts here for myself and for any work I do for my father-in-law.

  Rebecca Williamson
10 months ago
Nobody knows what they're doing nobody wants to answer your question nobody wants to wait on you nobody answers the phone it's always a ghost ship can't answer a simple little questions a girl could

  Heath Abercrombie
3 years ago
I have had several problems with getting parts and parts being wrong over the years but yesterday topped it when I was told no code reading cause of pandemic. Three hours prior to that Clinton highway Advance auto parts has no problem installing batteries or using code reader. My son had to go back 3 different times for the rite part a week ago. Lost my business.

  James Truitt
8 months ago
Fairly knowledgeable staff that will help u all they

  Linda Elkins
3 years ago
Store is clean and we'll stocked. Sales clerks are prompt but not real knowledgeable. Items are a bit hard to find as there is no isle markings. But overall it's OK

  Ben Plucinik
a year ago
Never in a million years have I had the worst experience in the world. Very unhelpful. Very dissatisfied. I don't even know what to say.

  Catt Sitzler
4 years ago
had questions about something my L bracket connected to my battery. Since I have fuses on it, I asked if someone could come and take a look at it, but it seemed like they really had no inclination to help. Advance Auto Parts has been always known to me, in past experiences, to have staff willing to come out and help run a diagnostic or at least give one an idea of what might be occurring. This store did not.

  Phillip Weldy
7 months ago
The prices are outrageous when compared to some online stores

  Alexis Goad
3 years ago
their prices are high af but they're hours are great, as far as stores around this area go, they dont close as soon as the sun goes down.

  Melonie Coday
3 years ago
Went in 3 employees stood at the register area talking while we looked around no offer of assistance or have a nice day. Very disappointed we went down the mountain to make our purchase

  Monica Burgin
a year ago
Had the part in stocks, I paid online and picked it up within a few minutes, they are awesome

  Kristen cox
a year ago
These people know less about vehicles than my 6 year granddaughter waste of time to even call them

  Lee Young
3 years ago
When you in a bind it works out but be prepared to pay a minimum of 30 percent more than online... More like 50 percent or more most of the time.

  Mary M
3 years ago
Called 2 nights ago. Only accepted cash. Couldnt look up any parts etc. Should have closed in my opinion

  Dylan S
7 years ago
Very helpful staff. I was immediately greeted as I walked in the door, and left with everything I needed.

  Johnny lay
6 years ago
Very helpful. I've been going here for years and have never had an issue that wasn't solved.

  Connie Adams
3 years ago
Great service and people working here help you find what you are needing.

  Jim Nestle
a year ago
Quick and easy is what I like and they do that well.

  Tod Armes
3 years ago
The lady was very helpful and nice knew what she was doing.Thank you for helping me

  Brent San Soucie
a year ago
They sure helped this disabled Veteran put "slime" in tire and put air in flat tire !! Thanks ...

  DestinyzMom
6 years ago
never had a bad experience here always get the help i need