Stan McNabb Chevrolet Service
4.4 (37)
2000 N Jackson St, Tullahoma, TN 37388
(877) 427-5222
stanmcnabbchevy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosemary Crabtree
3 months ago
Assisted with obtaining insurance money for repairs between various companies
Carrie Starr
a year ago
The service specialist named TJ was very informative and came out and informed us of an unforeseen problem which was easily took care of and they got right on it and had us quickly serviced and on our way after the recall replacements were completed as well. very satisfied will return without a doubt
Teresa Walker
2 years ago
What an amazing bunch of people! They will take care of you without trying to rip you off. Great to see that with the way most people do women!
Dawn M
4 years ago
I took my car in Thursday because my check engine light came on. Took it back in Friday to get it fixed. After all day of waiting and them telling me its going to be fixed. I get a call saying parts didnt come in and it will be fixed Saturday. I pick my car up Saturday, and Saturday afternoon my check engine light is back on. So here i am Monday sitting and waiting again. I feel like they told me what i wanted to hear face to face and not what was actually going on till they called me on the phone. I will update once the problem is resolved.Update: First i sat there for a couple of hours just for them to come and say its my catalytic converter, and said it was a new code that just came up. I told them it sounded like the converter when I brought it in to have them look at it and they said no its the manifold. I took my car to 3 different places before deciding on bringing it to the dealership because THEY ALL SAID it could be the converter or the manifold or the oxygen sensors making the code go off. They all had all the different codes and the DEALERSHIP with the equipment made for my vehicle didnt pull the code everyone else pulled. I even stopped at auto zone and O'Reilly and they named all the things it could be, but STAN MCNAB's machines didnt pick up that code until after they fixed the part connected to it. I could have had my car fixed for less than what they charged me to change a exhaust manifold. You can buy the entire part i needed together and that would have fixed it. They want $1100 dollars on top of the $700 i just paid that didnt fix the problem. I would have paid under $700 for parts and labor at a different mechanic.I learned a valuable leason. Dont judge a book by its cover. Sitting there i learned of even more mistakes they made with some other customer's. I started crying when they told me it was the converter because i couldnt believe this was happening. I missed 5 days of work. Went a day without my car for them to bamboozle me. They didnt know I had taken my car and someone else would have fixed it parts and labor for under $700, and they wanted a total of $1800. They charged me $400 just in labor. Its a shame that a business operates this way and I wouldnt recommend them for servicing your car. Im out $700 , my check engine light is still on, and i still need a converter.
Christa Peary
a year ago
They were on time,Friendly and helpful.No complaints what so ever.
diana rewczuk
a year ago
I bought 3 lugnuts and the customer rep put them on my car for me.
Lydia Pratt
3 years ago
I always get great, fast service from Stan Mcnabb. I bought my car new there in 2013 and wont let anyone else touch it.
A Castle
2 years ago
Always great abd friendly service. No hard selling, just tells like it is
Bob Reynolds
5 years ago
Always very courteous and takes care or their customers!! Cindy in service department takes pride in customer service.
Adam Morris
3 years ago
Great family owned car lot that always go above and beyond to help you out!
Tammy Maynard
5 years ago
Never had any trouble! Always friendly and polite.
Samuel Newman
3 years ago
Best experience with a car dealer yet love my new Dodge.
Glenn Astarita
4 years ago
Great service. Short wait time
David Gonzales
a year ago
Great service department
Willis Cope
4 years ago
Good service beautiful cars and trucks
Charlena Scott
4 years ago
Great customer service
Danny Robertson
3 years ago
Excellent !
Mary Hernandez
3 years ago
Friendly people