Casper's Wrecker - Heavy Duty, Semi Trailer & Car Towing Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Taylor
2 weeks ago
I had gotten stopped by the Jefferson County Police and I was arrested for tampering with my tag, However, I had asked the officers if my husband could come get my car cuz I was literally 3 mins from his house and the officers would not let anyone come to get my car! So,once I got released I found out who had my car and it was Caspers! I called and asked them if they were anyway that I could make payments to them until I ould get my out and they told me NO! I explained to her that I was homeless and that the car was all that I had cuz I literally live in my car and that I can't afford a 2500.00 dollar bill all at once and she was so rude about my situation that she hung up on me. I've asked 15 different churches to help as well as everywhere else in this ahit hole of a town and NOT NOBODY WAS WILLING TO HELP ME... IM VERY SERIOUSLY DEPRESSED ABOUT THE SITUATION AND I HAVE 2 SMALL CHILDREN AND I STILL CANT GET ANY HELP!! I'm so lost any depression so badly that I don't know what to do anymor e

  Cristel Arrnet
7 months ago
This was BY FAR ONE OF THE BEST EXPERIENCES I'VE EVER HAD. During such an unfortunate event, I caught a flat at 2am in the morning on a Friday night/Saturday morning. I called 8 companies that were closer to me. Casper's was the furthest one and they were the only ones available. 3 others didn't have tows available, the rest didn't pick up. Dale was amazing! Kept me informed how far he was and his ETA. He was patient while I tried to figure out my location. Made sure I stayed in the vehicle until I was safe to get out. Got me into the truck. Loaded my car carefully. Got me to a safe destination. Made sure I made it to my room for the night with no problems. He was so polite and very courteous and professional! Such a scholar! I definitely would recommend this company 1000x.Amazing pricing too!! I was shocked!!

  Benita McDonald
a year ago
I could not ask for a more professional driver and service. Very pleasant and over all a great experience. Thank u.Service: Long distance haulingService: Long distance hauling

  Lee Marcum
4 months ago
Highly recommendVery friendly and professional. Job was done 15 minutes after starting.

  Sonia Sanders
a year ago
He was prompt, polite, and efficient. He was very careful and acted quickly, and did a great job. At the end he checked out the car, and made sure to tell me to be careful to drive on a spare not to drive too fast, and I appreciated all of his assistance.Service: Tire changeService: Tire change

  mike williams
a year ago
extremely good service!!! Road Tech Bobby saved the week for me, got my car out of the ditch with no damage very skilled technician. From the time I called it took them 30 mins to arrive and get me back on the road. Very Very Helpful Company and Staff.Service: Car towingService: Car towing

  Tina Cole
a year ago
The driver went over and above to help me and reassure me. After towing the car and myself to a body shop, which had just closed at 5pm, he then drove me down the street where I had to stay at a motel until they couldlook at and work on my car the following morning. He was courteous, kind and very helpful. I certainly appreciated all of his help & hospitality!!!Service: Car towing

  Mylin Harrell
9 months ago
Very Professional and friendly, they give you an ETA, keep good communication and even if they are busy, they do their best to get to you as soon as possible.... When my car broke down and I was stranded in a bad storm, they were busy and kept in touch with me through text messages and calls of how long they will be and when they are on their way....

  Michelle Lopshire
a year ago
Great service! They were to me in less than 20 minutes. The driver that came was super nice and got right to work. No hassles at all and I was back on the road in no time!Service: Tire changeService: Tire change

  Donna Favo
a year ago
The young man that came was so nice and friendly. He was very efficient n extremely polite! You have a great employee!

  Jason Smith
a year ago
Stuck lug nuts on car tire change. I40 East of TN 407 exit has horrible potholes. Recommend putting this guy's number in your phone! Guy helped me change a tire late night on a Saturday.Service: Tire changeService: Tire change

  Janice Edwards
a year ago
The tow truck driver didn t want to drive the tow truck up our driveway because he didn t want to scratch his new tow truck on a branch so instead he walked up the driveway & drove my Jeep down the driveway to the road. I had the Jeep towed because it overheads & smoke/steam was coming out from under the hood due to overheating. It was a very bad decision to turn the vehicle on & drive it down the driveway because it could very well do more damage to the engine! All because the driver didn t want to drive his new tow truck up my driver & possibly scratch it on a branch. I don t ever want to use them for anything!Service: Car towing

  allie marbet
a year ago
Very professional and speedy. Got me and my son home safely! Would highly recommend.Service: Car towingService: Car towing

  Caleb Anderson-Livesay
a year ago
Dale was the technician that came out. He was fantastic and really helped me out. I would recommend Casper s to anybody. Thank you Dale!Service: Car towingService: Car towing

  Ron Wittig
a year ago
Stuck on the side of hwy 40 called them up only waited 20 mins and they came and helped great company I recommend to anyone thank you guys for bringing me to a local shop to get my vehicle fixedServices: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Chuck Bentel
a year ago
Great job. I have used Caspers several times and everytime is a smooth and easy transaction!

  Andrea Houston
a year ago
The driver arrived quickly and was very helpful! I would recommend this business to all of my family and friends!Service: Long distance haulingService: Long distance hauling

  kinoshi Long
a year ago
The driver was professional courteous and for me if how long it would be and was there when he said he would be. I had a good experience with this company. 10 Out of 10Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling

  Mason Dean
a year ago
The person that answered the phone had an attitude and I did not appreciate it but the one who unlocked my car was very respectful and would definitely call him for anything elseService: Car lockoutsService: Car lockouts

  Amanda Massey
8 months ago
Awesome folks! Fast and friendly highly recommend.

  Scottie Peters
a year ago
Joe is a great tow truck driver he did a great job very fast and very nice guy all around would definitely recommendService: Car towingService: Car towing

  Barbara Ring
a year ago
Thomas did a fantastic job taking care of my car. He was very professional, friendly and helpful!!!Service: Car towingService: Car towing

  Teddy Heater
a year ago
Bobby was extremely nice, very helpful and great communication. Highly recommended!Service: Long distance haulingService: Long distance hauling

  Rhonda Kershaw
a year ago
Caspers arrived within minutes of my call and all was done within no time!!We love CASPERS!!!!Service: Tire changeService: Tire change

  Svetlana Mack
a year ago
They were fast and efficient got me back on the road in less than 10 mins. Thank you!!Service: BatteryService: Battery

  Cindy Jex
a year ago
Fast, friendly service ! Great Truck driver. Very polite and a good driver .Service: Car towingService: Car towing

  Cecil Washington
a year ago
I scheduled an appointment the day before and they were on time . Would highly recommend them for the job!

  Norman Leonard
a year ago
Great service, on time and professional. Would recommend anyone needing a tow to call Casper

  Josh Casada
a year ago
Driver arrived ahead of schedule and showed great care in securing and loading my vehicle.Service: Car towingService: Car towing

  Shane
a year ago
Although it was pretty expensive the tow truck driver was very nice and professional. Great serviceService: Car towingService: Car towing