Precision Auto Sales & Auto Service LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LP
3 weeks ago
Don and his staff are the most effective, friendly, comprehensive mechanic shops I've ever done business with. The value and experience they provide are unmatched. I am so happy I came here to get my engine rebuilt, and I will be back for more service in the future!!! 10/10 would recommend.

  Jeremy Worley
7 months ago
Shout out to Donald and team for fixing our truck when the fuel pump went out and we were traveling out of state. We appreciate you getting it back to us so fast! You saved our trip! Thank you!Service: General repairs & maintenanceService: General repairs & maintenance

  Jorge M. Monta�ez
3 months ago
Great service, and they stand behind their work. Will recommend to anyone on this area

  Amber Hiner
2 years ago
Brought my Honda civic in because. My brakes over heated and failed on me on my way in to pigeon forge. Being by myself with my kids I panicked, and brought it in to have my brake pads checked. They were super nice. Called me and let me know I still had wear left on my pads. Didn't charge me a dime. Super quick, super nice. 10/10 would go there again.Service: Tires

  Rebecca Martinez
a year ago
Floridians traveling to Tennesse and the air compressor went out in the car in Hendersonville! The weather was scolding hot and we stopped by 2 car repair shops. The first one wouldn't even look at it. The second one said Friday to get the part in. This happened on a Monday. We gave up and we happen to see this Car repair shop in Severvielle TN a few miles from our cabin. They were about to close, MR. Donald without any hesitation, came out and looked at the car and explained that he can fix it tomorrow and it will be 5 or 6 hours. We dropped it off exactly Tuesday morning and we didn't realize that Uber and Lyft doesn't work out there so he offered us a ride in town. Nicest man and he will do anything for anyone because he just knows how that is!!! The bill was half of what anyone would charge. I say it was almost like he paid it forward. So I am paying it forward writing this review. In Florida now and the AC is working like a charm!Services: Vehicle Inspection, Auto A/C replacement

  Shane Arsenault
5 years ago
I highly recommend this shop if you re looking for someone honest and trustworthy. My family was vacationing from Florida when we broke down with what we thought was a transmission issue. I called several shops and nobody could get me in for a few days which wouldn t work considering we had to get back to Orlando for work. I called this place and explained what happened and the gentleman said to have it brought in and that they could take a look right away considering the circumstances. I had the vehicle towed here (about 30 minutes from where we broke down) and they said they would take a look at it while we waited. Come to find out, it was simply a bracket in the gear shifter that got bent and there actually were no transmission issues. They had it fixed and us on our way in 10 minutes. I know absolutely nothing about cars so they easily could have ripped me off and had me repair/replace something (and I m sure a lot of shops would do this!) Both employees I encountered were extremely helpful and accommodating to my family. Thank you so much Autoworks for saving our vacation! It means more than you will ever know.

  Huey F4i
6 years ago
My thermostat went out on my Suburban just as we were starting on our way back home to Virginia. They were courteous and helpful. Work was done quickly and at a fair price. They even accommodated our family of 8 while the work was being done.

  Otis Stiles
4 years ago
Outstanding. I had my air conditioner repaired this past April. It had stopped cooling so I took it back to them. They immediately checked it and repaired it. They took responsibility the moment I walked in. When they returned my vehicle there was no charge. I would highly recommend them. They will definitely stand by their work.

  Earl Hoop
3 years ago
I bought a 2004 Mitsubishi Eclipse from Precision Auto Sales & Auto Service about a year ago. They were a bit inflated on the price but you should expect that from any business (especially car dealers). I talked them down on the price about 15% because I knew the car still had issues even though they supposedly did a lot of work to it. Some lose ends for sure. Oil leaks and no spare key or keyless entry. They said the brakes were new but they rattle and shake the whole car if you use them. The check engine light came on before I even got home (catalytic converter). I think I could have haggled the price lower if I tried. He agreed very quickly to my lowered price.

  Daniel Horner
a year ago
Got me in and did a fantastic job in a reasonable time. Did the work at the price quoted and my 2014 MKZ rides and handles like it should. Thanks for job well done.

  Kayla Durso
5 years ago
I ran off the road and hit a stump. I brought my car to Autoworks and they fixed my bent rim on the stop. The owner went out of his way to make sure my car was taken care of and safe for me to drive. I would recommend Autoworks to anyone and everyone is very nice and helpful.

  Teia is a BEE
6 years ago
So far I have had a great experience. I purchased a vehicle here and I love it! I also love how easy and nonpressuring the process was. These guys seem to take pride in their work! I will definitely continue doing business here.

  chris neilly
5 years ago
We love Autoworks! Had a problem with my ac in my car and they fixed it at great price! Still running cold. Also needed tires on my truck and they beat every other price I found. Will refer to all my family and friends.

  Sean O'Beirne
7 years ago
Stranded in Gatlinburg while on vacation- my alternator broke Saturday night while after hours and there were no shops open to save me. My tow truck operator made a phone call and Richard from Autoworks agreed to stay open late to help me out. He understood my need to get home and was extremely professional and very accommodating. I was on my way home an hour after arriving at his shop, the price was more than reasonable and the work was outstanding. Stayed open until 8pm on a Saturday night for me and even helped another guy who pulled up while he was working on my car. Thanks Richard and Autoworks for getting myself and the family home safe and not making me wait all weekend for an open shop.

  Christopher Berry
6 years ago
My radiator burst while I was visiting Pigeon Forge with some friends on a Friday night. The tow took longer than expected, but Rick and Lowell (the owners) stayed open three extra hours just to let my car get there, then proceeded to come in on Sunday morning to fix it up and help me get back to school before Monday. The overall level of service, hospitality and generosity was breathtaking. Not to mention instead of letting me pay for a taxi, Lowell drove me 30 minutes out of his way to get me back to the cabin I was staying at. I could not be more gracious toward them.

  Kevin Weldon
5 years ago
Best auto shop in Sevier country! Rick and his crew at Autoworks Sevierville have always provided great quality repairs to my vehicles.

  Chris Weldon
6 years ago
Rick and his crew at Autoworks are great to work with. Their prices are extremely reasonable and the work is first rate. Highly recommend.

  Private Privae
5 years ago
Sold me a vehicle with a bad motor and acted like they knew nothing about it. If the oil is over full beware! They also don't fill out the paperwork correct they right less on paperwork so they can avoid paying more taxes. I wouldn't recommend this place unless you want to be out your money!

  Pat Cad
5 years ago
Great service and great workers. Got stuck in town while on vacation, and Rick and his employees made sure that I was serviced immediately so I could get going and get back on the road as soon as possible and as safe as possible!

  Joel Turner
5 years ago
Great service and price. Got my truck in and out same day for exactly the quoted price. Great service and honest. Highly recommend

  Jenny Laurer
5 years ago
Super friendly and work with you on price. Work done properly and fairly. Thank you so much! Saved me $1300 compared to the guys down the road on 411

  Bambi Buter
a year ago
Precision is always quick, efficient and courteous. They're doing a great job keeping me on the road!

  Joshua Lee Vaughn
6 years ago
Hard working, family owned business. Very fair prices on larger vehicle repairs, as they have all the equipment, machines and tools there on site.

  Lena demiri
6 years ago
We just had our car fixed here we were traveling from Georgia to Gatlinburg and had a issue with our car and the ppl from the shop were the sweetest ppl ever they take care the car the price was fair and they drove us downtown so we and eat and picked us up i would recommend this shop to everyone very very cool ppl that u don t get to meet very often thank you guys big time linda from Atlanta Georgia

  Wendy Jones
5 years ago
My new go-to guy for all my mechanical needs. Very knowledgeable, kind, and fair. So glad to have found them. Thanks for everything Rick

  Katie VanFossan
6 years ago
Would definitely recommend. Fair price and they are very fast. Great hospitality and service. Much better than other shops around here.

  Serge MyWay
5 years ago
Great customer service. Fast auto repair and body work. Good labor rates.

  John Watterson
5 years ago
Awesome an honest mechanic you will rarely find. With great customer service.

  Melodi Childress
2 years ago
We always get great service here. Been using this place ever since it opened.

  Lloyd Loveday
a year ago
They do a good job. Go visit them. Very helpful