Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Marie Maples
4 months ago
Got our car in for breaks same day we called. Other places were a week out or more. Professional service and good prices!!! Store manager made our son's day and we will be back!!!
Mike Moore
3 months ago
Dan and Cody did a fantastic job on my Viper! Had new tires, AC repair and alignment. Could not be any happier.I am a customer fore life.Mike
Missy Wolfe
3 weeks ago
We were there on Friday March 15,2024 we broke down on the highway and was towed in. The studs broke on the left tire and we came in to have it fixed but as we were on our way home we kept hearing something and we made it home only by the grace of God. Once we got here my husband took the tire off and found out the mechanic didn t tighten the bolts they were lose in our tire and a piece of the emergency brake was left unhooked and rolling around behind the router. We are very lucky we didn t crash, my whole family was in the car. Your mechanic has no clue what the heck he is doing and should not be working on cars. We paid 233 dollars to have it fixed to only realize he didn t even have the screws in right and he broke our emergency brake. I am fed up and we can t come back to you because we live in Ohio, you took advantage of us and your mistakes could have killed my family! If we lived closer would have brought it back showed you and demanded our money back. I will never allow you to work on another one of my cars again and your mechanic should be fired. We should be refunded because you did nothing but make it even more unsafe for my family to be in. We are lucky we made it home safely. You should be ashamed of yourselves for even calling yourselves mechanics and for putting a family in danger. Here are photos of the loose screws. The one photo is all the pieces that were lose inside our wheel. I m so upset and praising God we made it home safely. We should be completely reimbursed and the mechanic should be fired!
Thomas Moeller
a month ago
I had a couple of blow outs on my trailer while traveling and needed some replacements urgently. These guys had the tires as promised and installed them quickly on a Saturday morning and we were on our way! The guys were friendly and helped me out of a bind.
Tisha Joyce
a month ago
Great service!! Dropped off my jeep around 8:30 am. Had it done in no time!! Literally less than 2 hours later. Nice staff. My brakes are working better!!!! Thanks!!!
Mitchell Brock
10 months ago
I got tires put on my car here a week ago. I spent $360 total for 2 tires and got the most expensive ones, assuming they would last longer than cheaper ones. Because I spent so much on two tires, I couldn't afford to get their 'tire protection plan'. 5 days later, I noticed a large lump on the side of my tire. I called them to notify them the first thing this guy said to me after looking my info up was this; unfortunately you declined our tire protection plan so we most likely will not replace it. I was dismayed, because I literally could not afford to buy anymore tires because I was broke. I brought it in anyway hoping someone would at least look at it to see if there was a manufacturing defect, which he looked at it all of 2 seconds and enthusiastically told me it was impact blister and there was of course absolutely nothing they could do, and of course, reminded me to next time purchase their tire protection plan. I had this tire for five days! I'm the only person who drives my car and I did not hit a curb, a pothole or anything else in such a way as to create this 'impact blister' otherwise I wouldn't be making a big deal out of it. I would know if I hit something that hard, and I most certainly didn't. So now I'm stuck having to go somewhere else and pay for yet another tire... But hopefully this tire with the lump in it won't explode before I get paid again and I can afford to have it done. I would not recommend their summitomo tires, they cost a lot and won't last you 6 days, unless of course they upsell you their tire protection plan. Would not recommend this place at all. Most places have a 7 day buy back program or something because theres no excuse as to why that tire only lasted such a short amount of time.
brenda campbell
a month ago
Made an appointment they were right on time! No extra waiting and looked over my vehicle for alignment and brakes while putting on tires! Had an electronic read out confirming the wear and tear. Yes I would recommend this business!
Dawn Jucker
10 months ago
Shaun was excellent! Knowledge of product and customer service is top notch. I have a trip to make and will try out the tires soon. Driving home for now was perfect!
DANI
2 months ago
Super expensive $160 for one tire.. they were convenient however and didnt take very long at all. Clean building. It's okay
Kirk Brewer
5 days ago
Alignment job. Had to come back and then they said machine was broken when they did it. . For some reason they hide that fact on first visit. On 2nd visit they said come back in a week. My 3rd visit was for a refund
Katelyn Huskey
3 months ago
I came here because a previous tire shop couldn t fix my issues and Big O Tires took great care of me. I will definitely be back. Thank you for the great customer service.
Sara Gauvin
a month ago
Very honest and knowledgeable workers. They do an amazing job on any service plus you re not waiting very long either which is nice.
Donnie Brummett
10 months ago
Phenomenal associates, great service. I had 100% trust during my visit and didn't once feel skeptical. Very clean!
Aron Olvey
4 months ago
I was in a pinch and needed some air for a tire before hitting the road. It was rainy and had been a tough morning. They were extremely helpful and courteous, and I was on the road in no time.
Stephen
4 months ago
Not sure of the reps name, but he provided exceptional customer service. Would definitely recommend to anyone for sure. Thanks again dude.
Carlton Landry
3 months ago
Pleasure doing business with these folks. I was from out of town and they were very courteous and attention to detail and got me back on the road quick
Gavin Kirby
4 months ago
They got us in fast done fast only problem was that they didn't fill our tire all the way and we ended up having to stop and fill it over half way.
Christina Wiseman
2 months ago
Helped us out of a really tough spot trying to make an 11-hour trip back home. Stayed open during a snowstorm where most were closed, and I could not thank them enough.
Noah Gibby
3 months ago
have used this location many different times and many different vehicles they're great! highly recommend
George Nastepniak
3 months ago
The staff is great to work with. They go out of their way to make sure you're taken care of to get on your way.
Evin Burns
4 months ago
Cannot buy tires somewhere else and have them put on here. You must buy their over priced limited selection of tires. Save yourself the time and trouble, go to five oaks or sevierville tire.
sharon stewart
a year ago
I don't normally do reviews but I received such exceptional service I have to share. My car is old but I love it and the tire size is not always easy to find, so I called before going. The gentleman I spoke to was extremely helpful and had a variety of tires to chose from. I took my car into the shop and service was impeccable. If you need tires this is the place to get them. I highly recommend.
Nikki Perry
3 months ago
Had my tires done in no time at all. Great people.
BROCK LAMBDIN
7 months ago
Went in for oil change and tire rotation. New car with 5,100 miles. Picked up car and drove about 2 blocks. The transmisson warning light came on and car would barely move. The tech had drained the transmission and over filled the oil. They took care of fixing their mistake, just hope transmisson was not damaged, got everything in writing. Accidents happen but this should have been caught before I drove away.
Cornbread 91
a year ago
Awesome staff and management got my tires put on and an alignment and it drives 100 better then it did!
Deborah Feddersen
10 months ago
This is a highly recommend place to purchase tires and a great location. Prices are fair and tires are priced wellI had 4 tires and an oil change done on my SUV and spent under 800.00 with the deal Big 0 had. The knowledge of the associate was excellent
Wally Cook
8 months ago
If you have an expensive new luxury SUV with expensive wheels and tires, you will feel absolutely comfortable visiting Sean At This Big O Tire store. This is the highest level tire store I have ever been into. You have a customer for life and when the free oil changes run out in a few thousand miles you will be my new automobile service company.
Star Lord
4 months ago
Great tire and service shop. Very knowledgeable and professional. Excellent prices..
Mark Gillman
5 months ago
Got my car realigned took less than 20 minutes and at a reasonable price
Crystal Haynes
10 months ago
Nice people. But very over priced. Got an alignment and 2 new tires and paid over 500.00. If my tires wasn't so bad I would've went somewhere else.