Wilsons Equipment

4 (21)

  1442 TN-70, Rogersville, TN 37857
  (423) 500-1028
  Claimed

Tractor repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deborah Stull
2 years ago
I would give a minus star if it was available. I had 2 4 wheelers down there to be serviced and one worked for about 2 weeks and then the other one quit. Also a generator that he worked on now has a gas leak. All the while she was quoting me Bible scriptures, he was pushing that knife deeper and deeper in my back. They said they would come and pick them up to see what was wrong but after about 6 months of non answered emails, phone calls and visits to the shop, I've yet to hear from them. I now have them at another shop who said the oil, filter, and all other things that should be done during servicing were not done. None of it.

  Mindy Bradley
3 years ago
Best of the best! I would recommend them a million times!We had an older 4-wheeler that needed quite a bit of work done to it and needed it quickly (for a Christmas gift). We took it to Charles and he got it running like a new one and within our requested time frame, even during this busy time of year.They performed a little Christmas magic for us and we appreciate them and the service and care they provided.Merry Christmas!!

  Tim Luedecke
10 months ago
The two times I stop by to get help, he was very friendly. Wasn't able to help me with my pressure washer, but directed me to the place to buy the parts I needed

  Bob Cornwell
3 years ago
Dropped off my Massimo UTV- Charles said it would be about three weeks before he could get to it. Requested service for not starting, repairing an oil leak, smoking (burning oil) and any scheduled maintenance due. Said he would call with an estimate (that never happened).Four weeks later I called and he had not worked on it- said two others ahead of me. When I called he would ask me which one was mine even though I had a ticket number- he said we don't use those.Eight weeks went by and he called- said he replaced the fuel injector, cover gasket, rear seal, spark plug (it was brand new- I replaced it before bringing to him), no more smoking (said it was due to oil dripping on the exhaust), oil filter, oil (holds 2.1 qts- charged me $47.97 for the oil- $5.99/ qt. at TSC). He said my winch was burned up - it wasn't working when I dropped it off. $450 labor, total of $683.Upon arriving home, I found the winch worked fine- the remote switch was plugged in wrong. Test driving it I couldn't go faster than 15 mph, and right away I could still see it was smoking! Had not driven two miles when it stopped moving and made a horrendous noise. Had to tow it home. Rather than drive another 140 mile round trip and days or weeks waiting, I decided to repair it myself. When I removed the side cover and cage around the primary clutch, the sheeve fell off the splined shaft because the flange nut had not been torqued down. After five hours of my own labor, I was able to fix it. During my repair I found multiple bolts and screws missing and have ordered replacements.I will reserve comment on what I think of his service- the above dialog speaks for itself.

  Amanda Cohen
3 years ago
Dropped my tiller off a month ago told 2 weeks till he can get to it i call a week and a half into it told 2 ppl in front of me and he ordered the parts. I called today now a month into it and was told they had 5 more dropped off toady so there behind not sure what that has to do with mine since i dropped it off a month ago needless to say picking it up and taking it to co op. i mention this place to ppl and everyone tells me to go somewhere else should have listened to them not sure how they have 5 stars guessing family and friends hitting 5 stars but do your self a favor go somewhere else

  Rhonda Hartman
11 months ago
Stop to get Cub Cadet fuel line. Owner was really nice and helpful.

  Tracy Strickland
4 years ago
The lady in office not friendly. Told me they would come get equipment an never did. I went else where. Just all poor customers service

  Jackie Cutright
2 years ago
Good prices, excellent work, awesome conversation!

  Cheri Shortt
5 years ago
Very helpful and down to earth people. Highly recommend you go see them!!!!

  Robert J. Vlcek
5 years ago
Excellent service, reasonably priced, fast turnaround.

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