D & M Automotive

4.2 (44)

  109 W McKinney Ave, Rogersville, TN 37857
  (423) 272-0002
  Claimed

Muffler shop

Amenities

  • Gender-neutral restroom

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Noah Shaver
a year ago
THIEVES AND LIARS.I took my car in to get a new intake manifold and a wheel bearing replaced. They had my car for a month claiming that they couldn't find the part anywhere. I found the part in 5 minutes looking online. When I brought them the part was told that they would give me the money back for paying for the part myself. Fast forward another month after being told almost everyday that it was almost done I finally demand to know why they are still working on my car after 2 months and I'm told they can't get it to stay running and have no idea how to fix it. ( They damaged the part and tried to rig a busted vacuum line to it). Upon finally getting the car back that they didn't fix I'm told I owe another $60 for something I had already overpaid for and they didn't fix the manifold or replace the bearing. Please save your time and money and go somewhere else. This "shop" is absolutely horrible and will not do right by you.

  Makor
a year ago
I took my vehicle here in order to have the brakes fixed. Because I had no brakes at the time. They informed me that it was the master cylinder and was going to charge me more for the part. So, I purchased the part myself for $200 less then what they were asking. Took the part to them to replace the old master cylinder. However 4 months later I find out they did not replace the master cylinder. They tried keeping what I thought was the old master cylinder. But I got it back and when I took it back to autozone. They informed me that it was strange as it appeared new. If it was the old one their should have been a problem. I didn't think about it at the time. But that should have been the red flag. It's a shame I ended up only finding out when I took it to another mechanic. That they were planning to turn the new master cylinder I purchased in for a core charge. While leaving my old one on.I had paid them to change out the master cylinder and they did not. As well as trying to make more money by using a new master cylinder for a core charge. Be careful when you use this mechanic.Service: Brakes

  Robert Repetti
a year ago
I'll tell you I haven't seen prices like this since 1980 I believe this guy only charges $69.80 an hour LOL I will bring my car there every time to get fixed!! Make sure you talk to Duke the owner!!!

  Carrie Hemphill Rozier
a year ago
They got my car fixed quick and cheap very trustworthy!!! I will be back if I have any issues even though I live in johnson city.

  Lorrie Fox
4 years ago
I took my 4 runner in for a quick checkup cause my tires didn t feel right & D & M told me I had several lug nuts missing on my wheels!!! They fixed me up very quickly & I know that they saved my life too!!! The service & staff were out of the park fantastic!!! Special thanks to Robert & Duke!!! I highly recommend D & M Automotive to anyone in need of car or towing help!

  Lemuel Ayala
2 years ago
Save your money and DO NOT come to this outdated, sad excuse of a shop for your vehicle's needs. These people are unprofessional and can't fix a car to save their lives.After realizing just how bad of a job they'd done on the AC, I call and ask to speak with the manager: I tell the manager that this is my wife's car that she drives my 2 year old son in. I tell the manager that the AC is still blowing out "HOT AIR". I remind the manager that we had been been charged over $400, been waiting over 2 weeks, and the job didn't last 2 days.The manager says, "Sorry. I don't think we can get you your money back."PATHETIC... (Trust me, other words come to mind).

  Edward White
3 years ago
My water pump went out on my 07 Suburban on my way back to South Carolina. They diagnosed the problem, replaced the water pump, and I was on my way. They were professional, friendly, and very courteous. They were very reasonable and a got the job done in no time. THEY WERE FREAKIN AWESOME!!!!!!!!

  Crystal Neff
a year ago
The people were friendly and helpful and they are not as expensive as others. I will definitely go back. I have known many people who really like them also.

  Jon Hall
6 years ago
Had my car towed here while I was at work. They called back quickly and told me the tensioner had sheared off. The part would have to be ordered, but parts and labor would run about $300. The next morning it was already done and the bill came out to $305. No BS from these guys. They were recommended to me by some coworkers, as I live 40 miles away. I highly recommend D & M Automotive to anyone in the Rogersville, TN area.

  Amber Blankenbecker
a year ago
Took my truck, explained what I wanted done 3 times, went to pick up my truck and wasn t done right at all, charged me $300 for nothing, my 4 year old could ve done better than they done!!! DO NOT GO HERE!

  Red avocados
3 years ago
Great people great service I've taken 2 of my cars there they made it easy and painless with fast and friendly service with great pricesService: Steering & suspension repairService: Steering & suspension repair

  DtP 1337
5 years ago
Great shop, took my Acura Integra in to diagnose and fix an issue. Got the part and installed it. Great job, great service, and great people.

  Samuel Fraley
2 years ago
Don't take your vehicle here period I had to take my vehicle back twice over a water pump once because because it was loose and the second time they left air in the system and had to wait in line because they claimed they were people in front of me when my job wasn't finished

  Matthew Williams
a year ago
Great shop to work on all of your vehicle needs.

  Jay Ayala
2 years ago
Not very knowledgeable. Go elsewhere for serious work. Also you can find much better prices for the same work.

  Coy Barker, Jr
5 years ago
Great job done several times on my vehicle !

  Jamy Gibson
6 years ago
Good place to get mechanic work done by good honest people

  Harry Unroe
5 years ago
Very good prices for the great work they do.

  Josh Price
5 years ago
Very fast and efficient service !! Very reasonably priced !! Would definitely recommend...

  Robert Repetti
4 years ago
These people are awesome and take pride in their work

  Walt Smith
2 years ago
They've always done me right.

  Jack Buchanan
3 years ago
Fast honest fair price on the work

  Chris Patrick
2 years ago
Good guys, do extremely good work

  Rick Campbell Sr.
4 years ago
Good people and fair prices

  Sally Shaver
5 years ago
Had good response for early appointment

  jeffery tackett
a year ago
Fast great service

  Don Jefferson
4 years ago
Great customer service

  Melanie Johnson
a year ago
Great people!

  Darrell Arrowood
4 years ago
Very expensive

  Ray Thompson
6 years ago
Honest and dependable

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