Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather McGill
a month ago
I always have a great experience here. The staff is super friendly and they get me in and out without trying to sell me a bunch of stuff I don't need. I appreciate the punctuality and never have any issues. They know what they're doing and always go above and beyond to explain things to me if I have questions.
Donald DOC OConnor
a year ago
Great price on tires and the service is A1. I highly recommend McKay Service Center, your FireStone Certified dealer.They are helpful and will make sure you get what you need, for a fair price. The office staff are polite, and took the time to answer all my questions.They do have restrooms and a waiting area. Which is very clean. With great local conversations.They support their Local Schools and helped the Giles County Bobcats Football Program. If you need tires, then you need McKay Service Center. Located just north of Pulaski s square. With easy access to parking.You can checkout the images and video I took during my visit on March 23, 2023. Around 8:00 a.m..
Kenneth Durichek
3 months ago
Checked vehicle out and told me what was wrong with alignment. I didn t have time to fix it myself and they offered a good price. I had no issues with this shop.
Gregory Pigg
4 months ago
Bad business, they put people they know in front of you and leave you there all day waiting and also tell you that there is stuff wrong with your vehicle and it's not. Told them that my brakes were bad and they tried to tell me that it was my transmission or rear end. After I made them take the front wheel off they saw clearly that it was my brakes not my transmission or rear end. I would take my vehicle to the amish to get it fixed before I would ever take it there again.
Art H
4 months ago
Always clien friendly, staff is punctual, heads up on service, appointments suggested highly as they are always helping the community.
Wilecia Appleton
2 months ago
Too picky. Way too picky and high maintenance! Especially for an older vehicle. Requiring all new parts.
Sue Mcconnell
3 months ago
Very friendly,personable,abs helpful.I trust their advice.
Dylan Torgeson
10 months ago
I had my 2001 Chevy Silverado I recently purchased brought in for a alignment/full inspection , they quoted me for the alignment and a few parts that needed to be replaced (pitman arm, idler arm, tie rods.) in order to do a successful job. I received my truck and every component they replaced was not properly installed and caused my truck to fall out of alignment. I returned a day later for them to fix the mistake and they rightfully corrected the issue. A few days later I m personally having to fix the issue again because of improper installation. (Bolts hand tightened, parts not properly seated, failure to complete full inspection) and due to the failure of a full inspection I m having to replace a wheel hub assembly that I should have been told about. I am full of disappointment and have no trust for this company and any service they offer and do not recommend anyone to bring their vehicle here till something is fixed within the company. I hope they will do me right and compensate for my troubles and horrible service they have provided because this is a disgrace.
sherry johnston
11 months ago
I have never bought parts before. My husband passed, so it fell on me to find what was needed. WOW... the service I received was outstanding. I would highly recommend this store to anyone. Thank you for all the help.
Stephanie Hamrick
5 months ago
Always great service. Friendly staff
donnie malone
2 years ago
Friendly home town service. They handle all my tire and brake needs. Can't beat the deal on country eggs either!
Cliff Skaggs
a year ago
Awesome people. Very fast service when I needed to make an emergency trip out of state. I would recommend to everyone.
Bonnie Hoffman
a year ago
Great service! Super friendly and very helpful. Our service was fast and overall a great experience.
Donnie Vassar
2 years ago
Awesome experience and great owner. Blew a tire out on our 6 kayak trailer on I-65 with my kids in the truck, eased into Pulaski and these guys took care of me 5 minutes before closing at 5 and was back on the road in 15 minutes with a great deal on a used tire. Will get my business any time i come through if I need it.
Daryn Miles
10 months ago
I have bought 3 sets of tires all at 1 time and Because they don't put down the mileage on their receipts there is no warranty on any of them.
Darlene Hardison
2 years ago
I have had these fine folks work on my vehicle several times. They do an awesome job for a reasonable price and they are always friendly and caring. They will always get my business.
Kevin Hubbuch
2 years ago
Asked for an front end alinement and the man tried selling me a part that wasn't needed but just needed to be adjusted, and the lady I told about the part that needed to be adjusted went to the back I presume to tell the man about what I told her. After awhile the man came back with my truck and did really nothing to it but charged me for a toe adjustment I drove back home and now my vehicle ride even worse. Glad I was completely ignored.
solbadguy38
a year ago
Completely botched a patch job missed a second leak that was right by the first one. Took it somewhere else and they fixed it for me the right way. Tried to call them back about this and they basically told me that they wouldnt do anything about it. Avoid.
ed gein
3 years ago
Great service I have always gotten great used tires. Kept them out of the landfills for a bit longer. They are always busy for a reason. The wait is worth it. Good will always come here for used and new.
Michael C. Hayes
a year ago
Great service friendly staff great prices... Is how it used to be now under new ownership for the past 1.5 years and it has went down hill you use to feel like family there now just a $$$ won't be going back.
Stanley Mccree
5 years ago
The lady that runs this store knows more about small engines and parts than any man. She is so smart and so nice, I just love her. Do business here all the time! Cheaper than Eslicks and it's the same parts. Go figure! Shop here!
Fred Ryder
8 months ago
The workers there are great people and know what they are talking about
Brindy Fuson
a month ago
Terrible customer service.
Justin Roettger
3 years ago
Got me in with no appointment very promptly. And got my truck some good used tire's at a very reasonable price. Highly recommend!
Barbara Howard
3 years ago
McKay Service Center was great and they were all polite and friendly got my tire replaced and back on the car. I would recommend highly, just remember they are busy.
Scott Bailey
a year ago
Celena went above and beyond to help us out and provided great customer service. Highly recommend Mckays service center!
Matthew Cardinal
7 years ago
They took my mother in law for a ride. Sold her front end parts then a front end alignment she got her vehicle back pull hard to right and a crooked steering wheel. They told her the new front tires need to wear in first. After several attempts of fixing it failed they told her it was as close as possible to being good. We took it to another shop they said alignment was way out. This place wouldn't even give her her money back. Beter business Bureau here we come. I dont believe that there out to get people i think they just have shady tree macanics that can't do alignments. They should stick to tires only. My mother in law is an older lady with limited income and a recent widow, she was very disappointed and felt cheated by this place. My god have mercy on your souls for what you do
Jennifer Lovelace
5 years ago
Awesome team of folks here! I've been a loyal customer for close to 7 years. They are fast, friendly & fair!
Terry Cox
11 months ago
Good work, a little high.DID NOT STAND BEHIND THEIR WRITTEN QUOTE
Brandy Foster (B)
a year ago
Great friendly place to get your vehicle maintained tires oil and all