ford of murfreesboro service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tanya Castle
9 months ago
Josh was GREAT, Super professional and addressed all of our concerns. He fixed our issue fast with care, he made it a very easy process. And made sure if we had any other issues or questions/concerns to let him know.Service: ElectricalService: Electrical

  Cherokee Rose Thomas
a year ago
I have used the service and was satisfied. They did a diagnostic and are continuously sending email about my brakes. Over $1400 is a little bit too much money for me. I told him that when they estimated the price. I don t want any more mail from your company, and I will find another place to get my brakes taken care of such as budget breaks where the prices are more affordable. We are living in a time where everything is high and I m not going to be pressured into a service or scared into getting a Service by men. I am a woman and I m gonna do what s affordable for me and my budget . Take me off your mailing list. Because of your persistence in sending me mail about my brakes that you said I have time for I won t be coming back. I don t like being pressure and that s what you re doing. You took a satisfied customer and made them a dissatisfied one. Cherokee Rose Thomas .Services: Electrical, Auto engine diagnostic

  Ken Maddle
a year ago
My 2022 Ford Maverick died at a gas station yesterday morning, No response, no dashboard lights, Nothing I called FOM (Ford of Murfreesboro) and was given another number to call .I filled out the service requests and the truck was towed to FOM yesterday.Not hearing anything from FOM by this morning, I called and reached my service advisor.I am not satisfied with the response I received .- a text update was sent to a wrong number ( no other follow up)- was told it would be 3 or 4 days before they can get it in to diagnose the issue- I asked about a loaner car and was told that they are not covered by warranty until the truck is diagnosed- I asked what am I supposed to do for a car-and was told I understand that it can be frustrating . That s it

  Dave Crawley
a year ago
Had new vehicle advertised on website for 36kWent,drove and decided to purchase. I was then told they were adding 5k to the pricePoor poor way to do business I'll stick with carmax

  Daniel Braithwaite
10 months ago
Used the Quick lane for oil a change and tire rotation. Prompt service and everything done to our satisfaction.

  Mashilla Randle
2 years ago
I took my car in to get the check engine light looked at. Salesperson,Mike Smith was able to offer me a trade with more space. I walked out with a Ford Fusion thanks to Mike!Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change

  Feresamay L
5 years ago
I'm not a fan of this dealership. But i can't lie, the service department is amazing. Very helpful. Very nice. A good waiting area with food, coffee, tv, outlets, kid room. Just very nice.

  Travis Briley
3 years ago
Great customer service, great work, and a great looking facility.

  Donna and Jim Doran
6 months ago
Wainltibg for quotes on tires

  Michael Jordan
4 years ago
Pretty good, it's pretty much a standard McDonald's.

  Shandra Shaw
4 years ago
Good service