Leonard Buildings & Truck Accessories

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Ruppelt
5 months ago
I dealt with Jimmy. He was fantastic, knowledge, and gave a very fair price for an 8x10. Delivery was quick, they didn't damage my lawn at all. Highly recommend, better price than Lowes.

  tim pollard
2 months ago
Purchased a repo building on Thursday afternoon. Expressed the need for fast delivery and also had to remove fencing to get into yard so a tight timeline was needed. Shed was delivered on Friday morning at the exact time promised. Could not be happier with my purchase and the service provided. Very highly recommended!!

  David Biggs
a year ago
Awesone experience! Great customer service and product knowledge. James and John took very good care of me and my truck. Bedliner and step bars are perfect. Highly recommend this business.

  Tyonia Burns
2 years ago
Great experience from selection to install. John asked specific questions about what I was looking for and was able to provide valuable advice on which cab would meet my needs and was color matched exactly to my truck. The purchase was smooth, the wait was a week less than projected, and they installed the dab the day it was delivered. James expertly installed the cab, and demonstrated its features. Excellent customer service, a top quality product at a fair price.

  Chase Pipes
2 years ago
Awesome Service & Got a Great deal on my new truck cab. Install was Very Professional & guys working with me we're informative, professional, & honest!Everything went Smoothly! I Couldn't recommend this place enough!

  Cheyenne Taylor
3 weeks ago
Scammy people. My mom bought a shed at this location that was supposed to be a Repo. He told her he could deliver it the following Monday. Monday came and he said the shed wasn t in a sellable condition even though he told her it was in excellent condition, so she d have to come in to pick out something else. He offered her something more expensive. The listing was still up so my sister in law messaged about it and he told her it was still available and in excellent condition. Seems like a scam to get you into something more expensive. Not sure if the repo even exists. So unprofessional & quite disgusting to take advantage of someone.

  Sam Sweet
2 years ago
I had always wanted a camper top for my truck but was hesitant to invest in one due to the mixed reviews online. I went to visit James and his staff about 6 weeks ago to discuss the pros and cons of owning such an investment. They were very knowledgeable and knew their product line very well. They were able to answer all of my questions and concerns. They made me feel so comfortable in purchasing such and investment that I placed my order that day.Fast forward to this week and James calls to say they have my camper top ready for install. He got me on the schedule quickly and was very professional in doing so. My appointment time was at 10am and James and his crew were completely finished installing by 11am, even though I added some last minute accessories.I am so pleased with how my camper top turned out! From the ordering/buying process to the install, everything lived up to my expectation. The camper top has completely changed the appearance and functionality of my truck. If anyone is in the market for such an investment then I highly recommend James and his staff!

  Rachel Keeling
a month ago
Great service my husband Jim Keeling just got a new camper from you today and the install was timely and it makes the truck look so much better it's a different truck now. Thank you so much.

  Don King
7 months ago
We purchased a 6x12 utility trailer. On this trailers second trip, the front leaf spring bolt broke or came out. We managed to do a roadside repair and nurse it home. I bought my own bolt, nut and LOCK-WASHER, to repair the unit myself. While doing so, I noticed the tire rubbed the fender and damaged the tread on the tire. The dealer was not really interested in doing anything to make it right. I do not recommend buying this trailer.

  Daniel Bowlin
3 years ago
When I first began my search for a camper top in April of this year, I had issues gathering the data I needed from the LEER website. Needless to say, I was frustrated based on what I thought was an issue, but after speaking with James, it was no issue at all. Months went by before I decided I was "hot to trot" for a camper top. I stopped by their shop during lunch one afternoon and spoke to James and his team about my concerns with what I was finding on the website. James assured me that I was Golden with the setup I had. I had contemplated traveling out of town to find another manufacturer, but this conversation changed my mind. I decided to order the top at the first of October, knowing that everything is seemingly delayed with sourcing issues due to COVID's impact to all industries. With this in mind, I still checked in with James periodically to see what the status on my new top was. He was always prompt to respond to me. After some of the delivery delays, James contacted me the morning the top was headed to town. He worked me in that afternoon, so that I would have my top for a short trip my family was planning. I have no complaints about any of the process, minus COVID's involvement. I am appreciative of the feedback and suggestions for Options that were included in the order. I know that my human family appreciates the top, but I think my dog loves it most! He's got a sweet traveling RV to keep safe and cozy!My future business will certainly be directed to this local team!

  Christopher Collins
9 months ago
These guys are totally great people. I was needing some camper top clamps for a trip we are taking. I've called several places and all has told me I needed to order them but one told me to call Leonard. Make a long story short they don't sell the clamps but they did take the time to help me and got me some clamps to work. To be it all they took their time even though it wasn't a big sell. Thank you all again!

  Barbara Sauceman
8 months ago
John and all the folks at Leonard Buildings and Truck Accessories in Morristown, Tennessee, are super when it comes to customer service! They are honest and reasonable in pricing of parts and labor, and I would recommend them to anyone needing to buy or service a truck bed cover.

  Debra Eades
2 years ago
We ordered a cover about 3 weeks ago. We are were told 4-6 weeks, no problem with that. James called today and our cover was already in. Less than 3 weeks!!James and crew installed in about 30 minutes!Great job, color matches our truck perfectly. Excellent customer service. I will definitely recommend Leonard in Morristown.Worth the trip!

  Susan Haywood
a year ago
John was very friendly and helped and gave us a great deal on a repo we wouldn't of even thought of. Delivery the next day and Taylor did an awesome job on set up. Great service highly recommend.

  Thomas DeWolf
a year ago
Wanted a Bull Bar installed on my truck. Paid money down (1/2 of installed price). They knew and looked at my Truck and scheduled an install date. I arrived for installation. John laid on his back and said you have no Tow hooks. He went inside to confer with James and walla i was told if i did not have Tow hooks they cannot install a bull bar. WOW really i have never seen a Nissan Frontier pickup with Tow hooks. So they said they would have to refund my $$$.They wanted to put it on a debit card. News Flash Not everyone has a debit card. They could not give me cash i am now almost a week later waiting for a check from Corporate. REALLY ??? Long story short I went to a place in knoxviile and low and behold he installed a bull bar on my truck. Sounds like some remedial training is due. So I got a quality job done after a drive to knoxville for 1/2 the price. VERY FRUSTRATED AND DISAPPIONTED CUSTOMER. I will NEVER GO BACK THERE Again or recommend them to any of my friends

  VagabondMike
2 years ago
James and the crew at Leonard are awesome.I recently went through a massive upgrade on my truck with these guys and they went out of their way to make sure everything was right before I left for a major trip.I had a cap, a bed slide, and a rack installed on the cap. On top of that I mounted a roof top tent.There were a few hiccups after the original install, but James made time right away to correct the issues within my availability, not his. Again, this was a major install. Hiccups were expected.I m on the road now, 1000 miles from home and everything is riding correctly and holding firm. I already have a few additional upgrades in mind, some of which may not even be something Leonard would deal with, but James will be my first call. If he can t do it, I m sure he can help me find the people that can.Our economy is primarily based on service at this point. Sadly, truly good service is very hard to find. I found the service I expected and deserved with James and Leonard. Quality products and a crew that stands behind those products and their work.

  Mike Eason
3 years ago
James worked with me to get my truck bed cover warrantied when I had a failure. He connected with the manufacturer provided them with pictures and stayed in touch until my issue was resolved. Very happy with the service and my new bed cover. Mike E.

  Annette Lewis
2 years ago
I ordered a utility trailer from these guys. Only people in the entire state that had what I was looking for available to even order. I drove over 5 hours to pick it up. I was very pleased how fast they got the wiring for the lights done on my car. The guys were very professional and knew what they were doing. I highly recommend this business.

  Shay Wallace
a month ago
Great friendly service. Know everything about what i needed for my jeep gladiator.

  Jacqueline Showalter
8 months ago
I just purchased a building from James and John. They were both very knowledgeable and helpful. I feel like the building was very well built in comparison to others that I looked at. The customer service was excellent!! Very pleasant experience!!

  Michael Payne
2 years ago
Purchased a Leonard utility trailer from James at the Morristown location in early 2020. Very satisfied with the product and sales transaction. When the trailer was totaled in a traffic crash recently, there was no doubt where I was going to go and who to see for a replacement. Although he didn't have one on his lot, he found one for me at the Leonard Knoxville location. I conducted the sale through James and drove to Knoxville to pick it up. While at the Knoxville store I also purchased a complete set of WeatherTech floor mats for my truck. The quality of my Leonard trailer as well as the customer service provided by James and the guys at the Knoxville store are second to none. Highly recommended.

  Amy Curnow
2 years ago
Leonards did great quality work on our camper shell repair. They worked on the door until they were satisfied, I really did appreciated it. Also needed new keys to the lock and got 2. The people did great work and very easy to talk to. Will do more business with them again

  Lisa Sorrell
3 years ago
My experience with James purchasing a building to fit my needs was exceptional! He was very courteous and went above and beyond to help me with my questions (and I had a lot) and concerns. I am a very happy customer and highly recommend Leonard's Buildings and Truck Accessories

  Quentin Yeager
2 years ago
Jimmy and his crew did a fabulous job installing my tonneau cover. I ordered the cover from their numerous styles to choose from. It actually came in just a few days, earlier than expected. They were ready to install when I arrived at my appointment. In a short time I was leaving with exactly what I expected. Love my tonneau cover. Great service , thanks!

  Saundra McBride
9 years ago
Best Service Ever! I came in on a Wednesday looking for a bed cover for my truck. After helping me decide on the right one, it was ordered. The next day I received a call that it had all ready arrived. Due to my schedule I couldn't get it installed till Saturday. Saturday morning I received another call that an appointment had canceled and I could come in early. That was fantastic and I really appreciated that. So I get there, and about 30 minutes later, the cover is installed. All my questions were answered and they made sure I knew everything I needed about my cover before I pulled out. I can honestly say that anytime I'm looking to add something to my truck, they will be the only place I call.

  Charles McFadden
4 years ago
I recently made a large purchase for my 2020 Toyota Tacoma with the Leer 180. James took care of me from beginning to end. He listened, he provided me with incredible expertise and yguided me to a solid purchase.I received nothing but professionalism and service from the beginning to the end of my buying experience. The install looks absolutely phenomenal and I couldn t be happier.If you re in the market and considering a purchase like this I d encourage you to reach out to James and his team.-DM

  Terry Mitchell
9 years ago
I purchased a towing package for my dodge truck and also a brush guard and a tool box and they installed it. I really liked the way I was treated. I would recommend Leonard to any one that need's accessories for there truck or if you are looking for respect from employees who know what their doing. they treat you like family I am very pleased with the way they installed and had my truck ready when they said they would. check them out for what ever your looking for.

  Joseph Ward
a year ago
Easy transaction at the store. I had a specific need for a shed and they had it in stock. Delivery was a tough one at my property with a steep grade and not much room to maneuver, but Mike and John did a great job to make it happen

  Barry Prentiss
3 years ago
After purchasing a metal building from James and being forced into an early delivery date, I was even more unsatisfied with the building and the quality of it. Also according to your contract, the building is supposed to have block around the perimeter of it, I was supplied with about 10 block for a 12x20 building. Not what the contract states! Also had to get an estimate for damage done to my driveway and lawn from delivery truck wich totals $1400.00. Overall a very bad experience and I would highly recommend going somewhere else. Have submitted all the photos of damage to the building and my property to the district manager and I get no follow up. Very bad service. Was offered a replacement building because of poor craftsmanship on first one, why would I allow more damage to my property when they won t go good for initial damage. Overall an extremely bad experience all around.

  Craig Gibbs
4 years ago
Bought 2016 GMC from Morristown Chevy needed truck bed and cover over bed. They suggested Leonard right here. I drove in and James ordered what I needed came back had it installed everything great. My truck "revolver" tonneau cover after a year one section came apart and would not lie down correctly. Came back talk to James and he said he'd call his people and that more than likely they would install a new one. James called said bring in your truck got a brand new "revolver" tonneau cover. I came in and 45 minutes later drove out with brand new cover. Those folks in Leonard, Morristown are really great no charges on second cover!