AutoZone Auto Parts
4.5 (230)
2765 W Andrew Johnson Hwy, Morristown, TN 37814
(423) 581-4410
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Baehr
5 months ago
I stopped in to the store today around 11am. I don't remember the people's names,but you couldn't have begged for a more courteous, accommodating group of individuals. The store was clean. I really enjoyed working with them. PS I'm a store manager out of another region. I stopped to contact my home store for other reasons. Well done!
Becky Gambill
3 months ago
Didn't catch the guy's name, but wanna thank him for helping me with my RV battery on 1/02/24. Woke up to a dead rig in 32� weather and I wasn't in the best mood.
bob hope
4 months ago
Very friendly. When you walk thru the doors they greet you and ask how they can help you. Big company with a home town feeling.
Tye Low Gansta
4 days ago
Great 4All Car & Cell Phone accessories
Richard Hunt
5 months ago
Store associate Jonathan went above and beyond to help me, went out to my vehicle showing me what and how to do the repairs I needed. Great store!
Anita Garvert
8 months ago
Having battery trouble when you are out of town is horrible. Randy was our associate, and confirmed it was the battery, sized out the needed replacement, brought out the tools and new battery and we were on our way quickly and professionally. Amazing service. Thankyou.
Jan Ash
6 months ago
Very good experience. They had a hard to find part for my truck. Jonathan set it aside and held it for me he was very courtesy. I would recommend this store.
Tiffany Vaughn
2 months ago
Always friendly and tries to help get what u need
Nikkie Wise
a year ago
Terry Bunch and the guys at this location were very helpful for me today when I experienced battery issues. I ve also bought two batteries from them that lasted years. Would recommend.
Nicholas Duerr
a year ago
During the recent freeze, I called to see if they had any Diesel911, they had 3 bottles left. I asked them if they could hold me a bottle till I got there. There were the only auto parts store that would hold me a bottle when no other store would. A big thanks as it allowed me to make it to work the following Monday and not have wait forc the temp to warm up to de-gel the diesel in my car.
Jessica Peters
2 months ago
great place with helpful workers
Denise Tortorelli
10 months ago
Great assist today from Jonathon W. finding and installing a rear wiper blade.I know where we will be getting our auto supplies in the future!
Dan Tenhundfeld
4 years ago
If there were more stars I would give them. ALWAYS a pleasant experience for both my wife and myself.Terry is always eager to help. I am not a car guy but he is and it shows. He really knows his stuff and gets us the best product for the price.They will ALWAYS get all of our business.
Tracie Humphrey
2 years ago
Professional, fast and almost always has my parts in stock! If they don't have my part, it typically only takes a half a day to get it in! I've only ever had an issue with one employee. But other than that, this is my go to for car parts!
Clabon Wilkey
10 months ago
They were very helpful. I usually buy parts for my Silverado here. They recycle used motor oil.
Rodney London
2 years ago
In and out I don't go there much but they were nice and friendly. Bought oil change and new car battery. They said they would install it but I just wanted to do it myself. Good experience.
Brandy Amos
7 years ago
I had looked up a part on the AutoZone website and printed off the page with the exact product I needed. When I took it into the store, the clerk initially ignored it, and kept suggesting other parts (which were more expensive, natch). I finally had to insist that I did indeed want the part I had initially asked for. I'm not a fan of pushy sales tactics. Returning the first part that I purchased that was not the correct item was very easy, however.
Tracey Owen
4 years ago
All employees friendly and knowledgeable. Explain things in understandable terms. Always have what I need in stock. Never try to make you buy the higher price items.
Juan Cervantes
a year ago
I took my battery to get tested. Jonathon not only tested it, he cleaned the battery posts for me. He didn't have to clean it, but it's those extra steps that make the difference.
Christine Stevens
a year ago
Great help from Jonathon!! Lots of knowledge and info. Thanks so much, we will be back
John and Patricia Kennedy
3 years ago
Terry was awesome...he analyzed our weak battery and quickly and efficiently installed a beautiful new battery for our 2003 Toyota 4Runner!We appreciate his good work And kindness! Thank you Autozone.
Michael Stanley
a year ago
Stood ther Waiting to pay for my merchandise manager totally ignored me stood there for over 10 minutes while he was staying behind the counter doing whatever One of his buddies walked right up to the register disturbed down from me and he walks down to that register and waits on his body and then decides to finally wait on me
Tom Adkins
6 years ago
Dean went above and beyond late Sunday evening helping me install my stubborn battery.Best place in East TN for your auto needs!Thanks Dean, they don't make them like him anymore!!!5 star service!
Micah Hill
4 years ago
I got nothing. No help. And absolutely no one in that store willing to or able do you answer a simple question about a fuse. I'm glad the Honda I just bought was a joke to the Ford and Mopar men that work there. You should really really train your men better.
Matt Duncan
4 years ago
Always friendly and helpful service. My part was sent from Atlanta hub to local store in less than 24 hours. If only the weather was as cooperative!
Summer Hensley
2 years ago
Super knowledgeable and friendly! I got stuck in Morristown with an almost dead battery and they had me back on the road in no time! I sincerely appreciate their help!
Dizzy C
2 years ago
This is our "go-to" parts store. They keep in stock most items that you could possibly need. Plus, the staff members are helpful when you need an item that they have to order.
Thomas Scates
a year ago
Nice store. People are friendly. Had part I needed. Good price.
Ho Lee
2 years ago
These guys are fantastic. Found the proper battery for my car, I had it in stock and even installed it
Jason Kraklau
3 years ago
Guys there are super helpful and nice. Went in just before they closed to use their code reader and they were cool and helpful.