Rocky Top Truck Stop/Monteagle Truck and Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trump 2024
3 weeks ago
Great people. Hard working and honest. Best of all, they back up their work. If you have a problem they will fix it. The prices are fair and really not enough. They give you options on new and used parts.

  AMG
4 months ago
Don t go there unless you fixing TireHe will scam you. He he put aftermarket radiator and said it s a OEM on top of that he is more than $1000 an actual price.+ your invoice number 09595Don t act you don t know about itClaim in progress, hope they close down scamming shop

  Carey Blough
3 years ago
I limped in to Monteagle after blowing up my transmission. They got my truck in their shop right away and are putting in a rebuilt transmission. I will keep you posted as soon as the job is finished. Update!!! Rebuilt transmission is installed and working great. The best part is they honored their estimate and even did a few extras for free. Jack, the shop manager was good to his word and I highly recommend you take his advice. Great job guys!

  Lynnette Harlan
a month ago
DO NOT USE THIS TOWING COMPANY THEY ARE RUDE AND WILL DISTROY YOUR CAR!!! Daughter in law had her car towed and the tow truck towed it. Wrong and blew the transmission and won't do anything to make it right.

  Nicu LTA
a year ago
It was before 4th of july when the truck broke down with transmission failure, they said will fix it in 2/3 days, took it longer, but after removing the transmission-Eaton 10speed, they said it's a bad fork also, so it was Fri afternoon when they said truck is ready, so they found a used fork in the shop in a good shape and put it on saying will last 4ever...Ok, it last less than 5kmiles, and we stuck again, to drop the transmission because the bad fork...When I claimed this to them, they said is not possible the fork to make those problems(truck wouldn't take the gear 1 or reverse without grinding), I brought the part back to them, manager said it will let the owner know and will call me...it's been 4 months, and still no call, last time when I called they said it's not possible the fork fail so shortly-still denying they are responsible for anything! If I have to choose again the shop I wouldn't use them...

  Andy Lopez
6 days ago
This place is like.to.pull you heart out off.you with worked done prices they take advanse of people that stop by escesive charges

  joseph chank (joey chank)
a month ago
I have work with him before he is the best guy to work for he is always on top of things the best sirves there is get crew that I work with

  Call Me Bam
7 months ago
Got stuck on the mountain when ABS valve went out & although the part was hard to find these guys did everything they could to get my truck fixed and cleared for the road again. It was a 3day ordeal but they definitely took care of me while there.

  Ryan Cavasos
a year ago
I called them about fixing my father's motorhome tire. My dad pulled in there at 16:10 and 2 guys jumped right on it. The took the duals off, checked the tire, filled it, remounted the tires, and only charged my dad for a tire mount. I was very impressed, the guys were nice and quick.

  Dm SD
a year ago
They took me right away for slack adjuster repair on my trailer . Fixed quickly. Highly recommend this place

  Jeromy Mills
a year ago
Absolutely great people! Stopped in here because I picked up a trailer that had apparently had the side skirt on it replaced and they didn't cut out the hole to access the fuel tank for the reefer. They put me in immediately and cut it out and didn't charge anything. These are the kind of people my company will give their business to if in the area and need a repair. Thank you so much gentlemen!

  Jackie Wormley
a year ago
Super friendly fast service at a great price. Had a problem that I needed fixed and they got me right in, fixed, and back on the road in less than 30 minutes!!! I'd give them 10 stars if I could! Thank you!

  Jesse Perez
a year ago
Went in for an air leak thought it was a air bag but in fact it was my air dump hose.Not only did these gentlemen diagnose the real issue but they still serviced me after their closing time.Honesty and integrity is lost now a days but definitely not here.It was a pleasure coming to your shop thank youA+

  Tina A
3 weeks ago
Fast, efficient, with fair prices sums it up.

  Brent Fletcher
a year ago
Hardworking Mechanics! They stayed late to make sure the job was done so I could be ready to load in the morning. You don t find honest people very often anymore. They took the time to actually help me out rather then put me on the back burner for tomorrow. I cannot express how greatful I am for them.

  Lindsey Reedy
2 years ago
My dad was driving from Florida to Indiana. The transmission went out in his car. This place was able to fix the problem and get him back on the road quickly. He said his car drove great the rest of the way home. He was really happy with their quality of work

  Naleye Duale
2 years ago
Run Far Away from this shop!!!!. They had me tow my truck to there shop and told me they will get me in, that wasn t the case when I arrived they said they would look at it first thing in the morning and that wasn t the case again he told me he wasn t going to get to it today also so now I m getting my truck towed to another shop. I Hate when shops lie to truck drivers especially when we are loaded smh. I don t write reviews but this time I felt It was only right to worn the fellow O/O and truck drivers. Don t use these guys unless you want to wait a couple of Days for something that takes a couple of hours. Oh and also they have there own towing company that s how they lure you in. Run Far Far Far away!!!!!!Services: Steering & suspension repair, Special vehicle towing

  Sheli McGinnis
6 years ago
Excellent service!! What my company mechanics said could take a couple days they completed in under 9 hours, including welding a new axle hub on the trailer. Jason, Zack and everyone else whose names I just can't remember were very personable and friendly. Their fast and efficient work saved the load and probably my ass. Thanks again guys!! Drake from Foodliner

  Phil Riggs
2 years ago
30 minutes into our 10 hour drive hauling a loaded boat trailer, a wheel popped off on I24 and wrecked the axle. The quote was prompt, the price was fair, and the customer service was absolutely 100% class act. If you're ever in need, this is the place.

  Kenneth Robinson
2 years ago
Excellent service and people. Big wrecker arrived promptly. Had me back at their shop and back on road in just a few hours. Best experience one could have under break down situation. Highly recommend them when you need them.

  Ericka Williams-glenney
2 years ago
on way to Florida from Indiana. After mountains my muffler snapped in half. They told me what was wrong, how could fix and suggested places near to stay if needed. Very kind and super awesome. They got us back on the road in no time. Also checked air in tires, oil etc. Cost was very good and they were amazing.

  Jackie
a year ago
Great experience. Fast friendly service. Top notch people. Had me back on the road in less than 30 minutes.

  Cooper Lilly
3 years ago
I did not have the experience of others. My truck broke down on the off ramp 1\2 mile from the shop. They towed me in, and unfortunately I was faced with a problem they couldn't fix. Still, EVERY person in the shop was conscientious, concerned and worked tirelessly to help me while they put out fires presented by other customers. The ladies at the front desk were extremely nice and guided me to a nice place to stay for the evening.

  Jessica Scott
2 years ago
My 16 year old was driving from Georgia to Bowling Green when his transmission started overheating. He pulled over in Monteagle and I called Monteagle Truck and Tire and they said bring it over we will look at it. My son got there, and it was instantly being looked at. They checked and helped find the issue and within 30 minutes had my son back and able to finish his trip. I wish I could have been there to hug them for helping my son when I was so far away from him. Thank you is not even enough this Momma can say!Service: Transmission

  Ashley Spohr
6 months ago
Would have been stranded without the amazing guys that work here. Thank you for being our heros

  Kevin P
5 years ago
They saved my butt and days of time.Broke down with a coolant leak in a Penske truck. They got me right in and despite not having the perfect part, modified a locally available one to work.Front desk woman was great and the mechanic worked through his lunch to get me back on the road.Even though having a captive customer base they went above and beyond. Gonna stop next time through to say thanks

  Abdikadir Hassan
5 months ago
Nice people owner is cool and raymon is great mechanic

  Gold Crown Logistics INC
3 years ago
Do not use this truck repair, first the tow driver gave me a price before he picked me up, later added, 200, they added 250 to my bill with out telling me for putting sand on the fule leak cause the wrecker did not have any also charged me 30 for the sand. the would not allow me to go get my part and charged me 200 so they can go get it, and ended getting the wrong part, had to wait till the next day, in which they got a part used and still charged me the price of the new one. When I disputed allThese charges the people who supposedly wrote the ticket would not answer the phone. Nore would did they want to rewrite the ticket indicating what they was charging me for! These people are no good! Go some where else! You been warned!Service: General repairs

  David Probst
2 years ago
I want to say I had a very good experience with these guys. They got to my car quick. They were professional and fair. They really help me out. And I very much appreciated it.

  Ryan Hollums
2 years ago
These guys are FAN FREAKIN TASTIC !! My truck overheated pulling through the mountains and they got me back on the road in a hurry, with fast, friendly service !! The lounge was most comfortable with air conditioning & cable TV.10/10 would break down again !!