Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shawn Smith
2 months ago
Very fast and welcoming for my oil change experience. I was informed about the condition of my car and was delivered good service for my first visit here. Definitely will recommend this location for anyone needing an oil change.
Kimberly Booth
a week ago
FAST AND FRIENDLY SERVICE. Received an oil change and was back on the road in no time. Thanks for your service.
Just DC
2 months ago
I m coming to leave a bad review because a few people I know said that this location does not actually change their oil. One instance a person s oil was changed and the car ran out of oil while traveling to another nearby state. They should ve been able to spot oil leakage or engine damage before & after changing the oil if that s the case. This place seems to like to rip off customers.
Stephanie Berish
8 months ago
Great experience getting my oil changed. I was offered a bottle of cold water immediately and everyone was very friendly. Had my oil changed, air filter changed, and my cabin filter changed. They applied coupons for me that were greater than what I found online! Will come back instead of the other Express Oil Change places now
Robert Parker
4 months ago
Great service! Their technician was knowledgeable and knew how to install the aftermarket air filter without any problems. They also used my performance oil filter. I would highly recommend their service.
C Fowler
5 months ago
The guys that were working last night knocked the customer service out of the park! They were the only 2 working but they didn't let the stress of that show at all. Even when more cars pulled up. They were very professional and didn't make me feel rushed. I've never had a bad expiration here!! Always look forward to going in bc every employee I've ever encountered there has been awesome!!
Coretta Jackson
5 months ago
Excellent customer service and well knowledgeable technician. Went above and beyond to ensure me of what was needed and provided step by step insight throughout the process. I will be back again and recommend to family and friends.
Jordan Carpenter
5 months ago
Great service from the whole staff, Sean the manager went above and beyond. Even though I know I could have found somewhere cheaper..I appreciate the team for making me feel like a valued customer my first visit. I ll definitely be back for my next oil change!
Rosie Tazz
a month ago
Mechanic informed me he didn t know how long it would be to replace oil filters on a pick up truck. But isn t it like your job to know. Thanks for the bottle water my pet Cap was thirsty from empty trip.
Anderson Philips
5 months ago
I showed up near closing time and instead of turning me away, Jalan and Jack at the Poplar Location went the extra mile and got the job done with quality service. Much appreciated and 5 stars from me on customer service. Thanks guys!!Service: Oil changeService: Oil change
Artrisha Anderson
6 months ago
Service was very slow.(poplar location) I made 2visits in one day because it was closer to where I was at the moment. Excuse my language but the white guy was very nice and professional, the black guy was mostly on his phone. I eventually got my service after waitin about 2 hours. But it will no longer be the location I go to.Service: Oil changeService: Oil change
Rachel Stephens
4 months ago
They were short staffed so the wait time was a lil longer than usual but they were also super busy and kept positive attitudes and got us done in a timely fashion, also they were up front about the long wait times. Overall good experience
Judy Hanna
5 months ago
From the time I arrived till they finished was excellent. They were finished quickly and very friendly. Very knowledgeable of their work and kept me informed. I will returnServices: Tires, Oil changeServices: Tires, Oil change
Nick Black
6 months ago
3 stars, they were under staffed with just two techs working with three bays. Gentleman that did my oil didn't change out his gloves or wipe his hands and got oil all over the outside of my truck and didn't wipe it off. You think 140 dollar oil change they would wipe up their own mess. Plus Take 5 was more like take 55 mins.Service: Oil changeService: Oil change
Kimberly Simkin
6 months ago
I always go to take5 and normally it does, but this time it took over an hour to get my oil changed and I was next in line when I pulled up. It took 20 mins for the next car to leave, and then when I got into the garage, it took another 30 minutes for someone to come to my car.Service: Oil changeService: Oil change
Randy Jefferson
7 months ago
My service tech was very friendly and very efficient. They got the job done and although he offered up sales, I didn t feel pressured to buy extra items. Overall a very good experience and I will go back again.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Travis Davis
a month ago
Wouldn't say at this moment that I am totally disappointed because mistakes do happen i decided to check my oil once i arrive home oonly 4 miles away noticed my car is overfilled with oil will be stopping by tomorrow to see how we could resolve this issue premium oil is dark not to happy about that either but hopefully we get it fixed
Virginia Jordan
5 months ago
I returned to this store due to the excellent service I did with Jalen on 8/30/22. My son, didn t know and took elsewhere in beteeen changes. I fortunate to get the services from Jalen again. Take 5 is very fortunate to have a dedicated employee that seems to enjoys his job. I was greeted with an Ice cold bottle of water. Jalen pulled up my information immediately. He was friendly while he thoroughly explained his assessment. He noticed my driver wiper blade was split. I did replace my blades. Before checking me out, Jalen answered all my questions. He professionally directed me out safely! Kudos and Accolades Jalen!Services: Electrical, Oil change
Carter Lane
4 months ago
Like others have already stated, these guys are fast, efficient and friendly! Jack is the man and his team do a great job. Thank you guys!!
Luke Swan
6 months ago
One crew working all three lane. There were 3 cars inside and 2 cars in front of me outside. Took over an hour. And it seems the prices have sky rocketed. $100 for an oil change is beyond ridiculous. If you re going to charge that much you should be able to afford more employees.
Stephen Nelson
5 months ago
Thanks Nathan and other on the team who helped take care of business. Went by on a Sunday but still took care of me. Needed a few extra things fixed I was happy with.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Yoman Yonjan
5 months ago
I am regular customer there. Though waiting time was long, I loved these guys working and making sure Job is done properly.Service: Oil changeService: Oil change
Johnny Utah (Johnny Utah)
7 months ago
It was OK. Pretty slow compared to other times I have been there.Expensive, and no frills. Other places clean the windows and do a multi point check. This place just changes the oil, checks the air filter and that s it.The girl that rang it up was grumpy that day. Another guy that assisted was more friendly and customer service minded.Changed the oil and checked the air filter.$110. Nothing to write home about here.Service: Oil change
Veronica Watson-Dukes
5 months ago
The manager was awesome. He made sure he offered a bottle of water and gave me the best service everService: Oil changeService: Oil change
Cate Lopera
7 months ago
This is the only corp owned take 5 in Memphis which is why I highly recommend you go to this one! They are the best. Always very professional & helpful. They aren t trying to pull one over on you & they never push anything you don t want, however, do great helping you figure out what you need if you need something!Service: Oil changeService: Oil change
Melinda Needham
8 months ago
The young woman working Sunday, July 23, offered one of the better customer experiences I ve had in Memphis.She was professional AND pleasant while sharing important information and answering questions.I ll recommend this site and her to friends and family.Services: Tires, Oil change
Robert Trantham
5 months ago
Very friendly and knowledgeable. Only interested in what your vehicle needs and not with pressure to sell!! Repeat customerService: Oil changeService: Oil change
Dr. Robert H Washington,Sr.
7 months ago
Excellent Service! I was in and out within minutes. I will recommend this location to all of my family members , friends , and fraternity members.Thanks,Rev. Dr. Robert H. Washington,Sr.Satisfied Customer!!!!!
Steve Turpin
10 months ago
I HATE everything about going to Jiffy Lube and I mean everything! I decided to give Take 5 Oil Change a try. I am sure glad that I did. Jack & Jalen were fantastic!! Great customer service goes a long way. I actually left feeling like they were honest and not trying to rip me off. They won me over and I will definitely be back. Thanks again for your outstanding and knowledgeable service!!Service: Oil change
Joseph Catrambone
10 months ago
Very impressed with the level of service. I just brought my car back after 2k miles, they topped off my wiper fluid, checked oil level (showed dipstick) and did a great job of cleaning my windshield. I will switch from Firestone & Jiffy Lube and use Take 5 exclusively.