O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sheila Stevenson
7 months ago
I appreciate O'Reilly, I never have a long wait. I am always greeted with a smile.

  Osinata Tellem
5 years ago
Service awful.... I came up there on a Sunday and the store was empty... people where hanging out sitting on the counter... I stood patiently and no one ever asked me if I need anything.... they just carried on with their conversation.... then another person came in that they knew and they took care of her.... I had to walk out for them to acknowledge me.... it must be the New hang out spot

  Marcus Atanasio
3 years ago
BATTERY CHARGING ISSUE...... YOU GUYS HAVE GOT TO COME UP WITH A BETTER SYSTEM OF CHARGING BATTERIES BEFORE A REAL ALTERCATION OCCUR.....I BROUGHT A BATTERY IN TO GET CHARGED ONE AFTERNOON...... CAME BACK THAT EVENING TO PICK IT UP AND THEY TRIED TO GIVE ME THE WRONG BATTERY....I TOLD HIM MINES WAS MUCH LONGER AND THAT WASNT IT....I TOLD HIM THAT THE YOUNG LADY WHO TOOK IT WAS ON MORNING SHIFT.... AFTER TALKING FOR A FEW MIN.... HE FOUND ANOTHER STICKER ON THAT SAME BATTERY HE TRIED TO GIVE ME AND REALIZED THAT COULDNT BE RIGHT....I POINTED OUT MY BATTERY AND HE SAW THERE WASNT A STICKER ON IT AND BASICALLY FIGURED HEY THIS COULD BE YOURS..... I TOOK THE BATTERY AND PUT IT IN MY CAR WHICH WAS OUTSIDE JUST TO FIND OUT THAT IT HASNT EVEN BEEN CHARGED....I TOOK THE BATTERY BACK IN AND THEY GUY APOLOGIZED FOR WHOEVER MADE THE MISTAKE THEN TOLD ME TO COME BACK IN A COUPLE HOURS....IT WAS CLOSE TO THE END OF THE DAY SO I SAID I WOULD COME BACK TOMORROW....I ENDED UP HAVING TO WORK AND FORGOT AND CANE BACK A COUPLE DAYS LATER....CAME BACK TO PICK THE BATTERY UP AND DIDNT HAVE A STICKER AND HONESTLY DONT REMEMBER RECEIVING ONE....I TRIED EXPLAINING THIS STORY TO A YOUNG FEMALE MANAGER AND SHE INSTANTLY BEGIN WRITING ME OFF LIKE I WAS A LIAR AND WASNT ANYTHING SHE COULD DO ABOUT IT BECAUSE I DIDNT KNOW THE BRAND....I TOLD HER THIS WAS THE ONLY TIME I HAD TO TAKE THE BATTERY OUT OF THE CAR AND THE MAIN REASON WHY WE GOING THROUGH THIS IS BECAUSE YOU GUYS MADE A MISTAKE.....THANK GOD THAT THEY PUT MY NAME ON THE STICKER BUT SHE STILL WASNT TRYING TO BELIEVE ANYTHING I SAID.... THANK GOD SHE FINALLY JUST GAVE IT TO ME....JUST LIKE THE GUYS DID....PLEASE UPGRADE THE BATTERY CHARGING SYSTEM BECAUSE ITS EMBARRASSING TO BE TREATED LIKE A THIEF IN FRONT OF A CROWD OF CUSTOMERS WHEN I HAVE BUILT SUCH A LONG HISTORY WITH YOU GUYS

  Marvin Scott
6 years ago
At O'Reilly's you can get good quality parts and good service.

  Macy Lee Tiner
7 years ago
Probably the best experience I have had in an Auto parts store ever. My friend, who isn't very detail oriented, sent me to pickup a park that he didnt know the name to for a vehicle that neither of us had ever worked on before. Needless to say, it was difficult for me to know exactly what to ask for. Eugene, the associate that assisted me, was very kind, patient and helpful. I work at a dealrship, so usually it is much easier for me to just order the parts from my work because they know exactly what I need and what I am talking about. So it was refreshing to be able to go in there for a part and not be frustrated from bad service or someone who didnt know what they were talking about. Great location, much better than my previous experiences with some O' Reilly stores.

  Kenya Fitzgerald
2 years ago
A lot of people are telling me to stop going to AutoZone now I see why there are parts are defaulted as It seems to me each part I buy I always have to end up bringing it back under warranty and getting the same part replaced. I choose O'Reilly's before AutoZone

  La'kisa Young
4 years ago
The workers are very polite, and helpful. If you have any questions they will ask them. Great team....

  Laz Vazquez
2 years ago
I would definitely buy here amazing customer service. A lot of part knowledge and they go above and beyond

  tommy randle
a year ago
They're good peoples and willing to help they are great

  Arthur Brown
4 years ago
O'Reilly is a great auto parts store always happy to help me with my auto needs

  melzar abram
2 years ago
Nice People & very knowledgeable on all parts & fast . Stop on by

  K Mitchell (Kenny)
5 years ago
Great service and staff! Always ready to help

  Art Bullard
5 years ago
That's as low as I can go I've been ousted by the staff and nobody will take my order and I work across the street from the store because I complained about the delivery time

  Mario Yoshi Price
a year ago
Went by to check on parts I'll be getting in the near future

  Robert Belward
4 years ago
Nice folks, very helpful and pleasant to deal with.

  Carol Lawson
4 years ago
My favorite auto place..nice staff.

  Malcolm Garner
6 years ago
They have a larger stock than auto zone. High prices are my only issue.

  James Stubbs
3 years ago
Always great service and friendly too

  Jessica Anderson
11 years ago
The lady I just spoke with was so nice!!

  Poitier The P
2 years ago
Great customer service

  Victoria Booker
5 years ago
They have better and longer lasting products

  Ashley Melissa
3 years ago
Best customer service ever

  Marvin Pleasant
4 years ago
Helpful at best with what I needed to know

  Eugene Square
8 years ago
I work there an its a happy environment

  Sherry Pruitt
2 years ago
Always helpful and efficient.

  Nicolas Chavarria
5 years ago
Always try prices from different places

  Robert Rodgers
a year ago
Very good

  Antonio Lane
4 years ago
Got in and out with no problems

  C Johnson
6 years ago
To slow and could not help with my problem

  Chester White
4 years ago
Reasonably priced auto needs