Holt Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kayleen
a month ago
I came here to get my flat tire fixed, they fixed it (well I thought they did), but 2 hours later it went flat. I was going to come back, but they had already closed so I just went to the nearest tire shop I was at the time and they fixed it (although we arrived during closing hours, but they took us in )I came back to see if I was able to get a refund, but the old man kept giving me excuses until he finally gave in and gave me my refund but he absurdly threw the money on the counter. If you aren t gonna be polite then DON T run a shop!!!!

  Juanita Edmond
4 months ago
I was in that area shopping and I noticed my tire pressure signal came on. I had always heard good things about Holt'sTire service I stopped by there to have my air pressure checked and it was low on all tires they quickly checked it and filled to the correct pressure and it was because of the weather they said sometimes in cold weather you lose air in your tires they were very courteous and friendly and there was no charge.

  Marla S.K.
3 years ago
I am fairly new to Memphis. I've become more familiar with simple car repairs but didn't want to do my breaks, tires, etc... myself- as I usually have help. I was VERY skeptical because, well auto mechanics don't have the best reputation. At first I felt like the price was high, but after researching it more, their prices were incredibly fair. They did a good job, and had it done quick. They were no nonsense. I feel very confident with my decision to have my work done there. There is always someplace I could have saved $100 here or there but sometimes the cheapest, isn't always the way to go. I feel price/value ratio was more than fair. Hope this helps. I would and will go back.

  D King
4 years ago
Edit: Holt Tire Pros got back in touch with me regarding the CR-V incident. They took full responsibility and refunded me my money. Because of the way in which they went about this situation, I would go back. They stand behind their product.Incredibly unhelpful and rude. I dropped my 2000 Honda CR-V off with them to look at it. It had been shutting off while driving and slipping from the 4-5th gear. Slipping was minimal so I was more concerned about the random shut offs that occurred while driving. I was told before any work was done on the car I would receive a phone car letting me know what was wrong before proceeding with the service. I dropped it off on a Tuesday. They let me know it would be Wednesday before they could look at it. No problem at all. I call Wednesday around 10:30 AM to see if there were any updates. No updates - not a problem. The next call I receive is letting me know the car is ready and I owe $200. I asked if they found an issue with it and the only item they brought up was the throttle body needed cleaning. No information on the car dying and no information on the gear slippage. Also, no call in between letting me know the services, no updates, just a final price tag of something I did not sign off on. I get to Holt, pay the $200 and walk out to my car. The car does not start. A mechanic comes out to check it out and lets me know that it died on them (something that was not told to me during my call) and that he thought it was most likely the distributor (another item I was not told about during the call). The fact that I paid $200 for nothing is insulting. I didn't even bother talking to management because the customer service I had received up to that point was worthless. I will not be taking any of my vehicles back to this mechanic and hope no one else falls into this trap.

  Wanda R.
3 years ago
fill up. A flat changed. They were quick and little on the expensive side to me fir a tire change. The owner said it wS because of the the weight and balancing of my tire which I already had in my possession. But the black guy that did the work had excellent customer service skills .

  T
3 years ago
I have not purchased anything as of yet, but I can say Bubba Holt was very helpful & offered a good quote for tires & service for my Subaru Outback.I appreciated the honesty & customer service - recommending them to my people; and want to support a small, family owned business.

  dennis anderson
5 months ago
They were very courteous and helpful.

  Catherine House
2 years ago
Very nice, fixed my flat and got me on the road again. Homey atmosphere, the men behind the counter were funny and joking with each other and customers.

  Steve Pilgrim
4 years ago
Drove in for an oil change. It happened quickly, at a reasonable price & was done well. They also ran a checklist of other fluid & maintenance matters to minimize surprises down the road. I'll go back.

  Brett Smith
5 years ago
The holts are great people to deal with very honest. Oak court auto shares the building with them and the holts referred me to them to have some AC work done and they performed a phenomenal job and just a great experience from both sides

  Glenda Barratt
5 years ago
I bought 4 tires and the car was pulling to the right terribly. I went back and asked them to look at my tires and was told one was defective and there was nothing they could do about it. He wouldn t even move it to the back of the car so it wouldn t pull to the right for me. Worst experience I ve experienced buying tires. I wouldn t event give the one star but it was the only way I could post a review.

  Gary Veazey
3 years ago
Very customer friendly, timely service. Always helpful in times of stress.The only place to go for tires or service.

  Michelle Bryant
5 years ago
Had a flat on a 1 hr lunch break...got me right in, fixed it up...back on my way in 30 mins...so many thanks. Definitely earned a customer!

  Toya Kimble
4 years ago
These guys always take good care of my car. Fantastic customer service and trust worthy.

  Jeffrey Freiden
a year ago
They always fix my car right the first time.

  Moises Hinojos
4 years ago
Sat for over an hour waiting for someone to have a flat fixed so they could get to mine. I've never seen a flat take more than 15 minutes, with no explanation

  Mr. John Nick Strange Media and Printing Company
5 years ago
Excellent service very friendly great place for Women to go you want get ripped off or taken advantage of

  Tony Jordan
5 years ago
Staff is extremely friendly. Service was excellent. Very customer focused.

  Alan Goldkin
3 years ago
Great locally owned business. Experienced, efficient and friendly.

  Richard Cartwright
9 years ago
I don't know what went on with the other reviews, but I have traded at Holt Tires for years and they are my go to folks for tires and service in Memphis.

  Joshua Williams
11 years ago
I had a tire replaced under the Road Hazard warranty, and based on the service that I received for this transaction, I would never go there again as a paying customer.

  Joe White
3 years ago
Great service with knowledgeable agents. Could not have asked for better service.

  Erick Sanchez
11 months ago
Excellent service communications and explanations.

  Zhanae Muldrow
a year ago
Great customer service and they move fast

  Rick Jefferies
4 years ago
Good price, great service, fast, convenient in and out, family business.

  Nick McGuirk
2 years ago
Standard tire and oil change place. Not as friendly as other Tire Pros I have been to.

  David F
6 years ago
Trustworthy!!...need I say more about an auto shop?

  Kevin Worley
5 years ago
Fast, Friendly, and Honest. What more could you want from a mechanic?

  Samuel Marion
2 years ago
Fast direct service relatively cheap

  Ward Walthal
5 years ago
Always take good care of me and my cars