Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Harris
2 months ago
I went In for an oil change today 2/7/2024 . Soon after I left my 2017 Durango GT quit on me . I call them and told them my car just quit and this never happens before . They told me to get it towed back up there and if it s something they did they will pay for the tow . After getting it towed they checked the oil and never let the tow man drop and told me it wasn t anything they can do take it to dodge. They didn t pay the tow man and told me I had to leave after messing my truck up . This people are low down and never tried to see what the problem was they didn t care or even try to see what went wrong with the oil change. Do not go there I m looking to sue because I had to pay the tow truck and have to pay somebody to see what they did to my truck . My contact the new as well I can t believe this happened to me today .The white guy at the front counter is rude and has no customer service he walked on and didn t want to help me while I was telling him what they did to my car and started talking smart when I told him this never happen before.
janice jones
2 months ago
My brother had his car serviced here. He is always pleased with the on time service. It is worth the money you spend. They are expensive in pricing
angela kizer
a month ago
I have gotten my oil changed here for years, great price!!
Carmetra Williams
3 months ago
Love how precise and trustworthy the owner and mechanics are that work there. They get the job done!
Valencia Murray
11 months ago
Horrible experience. Brought my car in for a diagnostics. The man at the front counter wouldn t even see my car and told me to take it to the dealership. I explained to him they re really backed up and I just need to at least know what all is going on with it. He refused to do it and argued that it s nothing he can do for my car if it s an issue with the motor (without even checking first). we don t even know what s going on. Only thing I told him was that my car was smoking under the hood. He wouldn t even check it out, just turned me around at the counter. I will never recommend anyone supporting this business!
Joe L Little Jr
3 months ago
Great Service & really quick as well. Seems as if I were there no time at all.
Cheryl Porter
3 months ago
Always the best in customer service and quick reliable work!
Gloria Mitchell
9 months ago
I went in for an Oil change; the service was quick and accurate. Employees are very knowledgeable and courteous. Prices are very reasonable
Verleen Kelley
a year ago
I normally have good service getting my oil changed here, however, last week they did not put the oil cap back and the oil splattered all over my hood and engine. My engine look brand new before I got my oil changed. I took it back after I saw smoke coming from my hood. I did not get an apology, we'll steam your engine and hood, we'll give you credit for another oil change in the future, nothing. Just, " give me your keyes". My husband asked the tech person to please clean ask much of the oil as possible. The manager had no class manners. Very disappointing.Service: Oil change
Penny LeeGrand
a year ago
Best Auto Repair in Memphis. I trust these men. They will always be honest with you. They have worked on several of my cars. Simply the best. Ask Mr. Mike at the desk he will tell you the truth. Dropped an Engine in my car 3 months ago not a problem since.
Coco B
2 years ago
Always quick and efficient service! NO EXAGGERATION....I went at 7:30am for an oil change...was first person in line and was out by 7:50a which included paperwork and payment. THIS IS WHY I ALWAYS USE THEM. NEVER HAD AN ISSUE. Never take more than about 30-45 mins to get an oil change. I recommend this place to anyone who is sick of long waits, crazy prices, and wants to avoid someone trying to sell you things you don't need/asked for.
Victor Thomas
a year ago
Whoever Owns this location 6410 E. Shelby Dr. Needs to make sure their team stop closing shop early 2 days tried to get oil change they were closed 2hrs before scheduled close time either change closing time or continue to have customers pull in and leave because some team member wants to go home ahead of Operation hours . Come on Guys .
Cam (Prodigy C)
a year ago
Great customer service and also fast with resolving mechanical issues or oil changes. Would recommend anyone to check them out.
Tony Rice
3 years ago
I have had work done to my car here for about 2 years. It seems that the service just goes down over the years. I had my fans replaced here and my entire ac system changed as well. Altogether right at $2000.00 worth of work done. I came back cause my fans were not working again causing my car to over heat and they acted as if I never even been there. They systems were down so they couldn't look up the service. I was told the manager would call me back in 10 mins. 3 days later never called. I called back they said he will call me that day never called. Until finally I guess the bald head guy that runs the front got an attitude and told me to just bring the car in. He has bad service and attitude after they fix my car for good this time I won't be back and will warn all friends and family members to never come here. I would leave my car on the side of the road and buy a new one before coming here ever again.
Tierra Butler
5 years ago
This place is great! They offer a nice selection of services, and the mechanic at the front desk is very informative and respectable. The wait time isn t bad at all and the staff is pleasant as well. This shop offers oil change starting at $20. However, depending on your car, it might be a little expensive.
Deshundra Woods
a year ago
Needed new motor. Took us 5 months to pay it off. Once paid Mike said it would be ready the next week next week turn into a month later. I was very disappointed because I felt like in the 5 months it took us to pay the truck should've been ready when we finished paying.
Carla
7 years ago
Oil change prices are very reasonable. Two days after my oil change my check gages light came on. I took it to them and asked them to install a pressure sending unit. After an hour they come back saying bad oil pump which they would be happy to fix for $872 and change. Yeah I'll bet. Women stay away unless you just want your oil changed which I probably won't even go for that any more. They lost me after thinking I'm dumb enough to pay $900 to change an oil pump on an 18 year old DOMESTIC vehicle. They're lucky they got $65 for a diagnosis I didn't request. I really hate when shops do stuff without asking. Of course there was no pressure unit installed. Thanks for small favors.
Angela Gaines
4 years ago
This is the only place I allow to do my oil changes I've been going to them for years for both of my vehicles. Never had an issue, price is very reasonable, the wait time isnt bad at all and customer service is great. Thanks to the staff.
Chris Burns
10 years ago
The other two reviews are probably upset with the blunt and direct approach the store takes to giving you information about your car. I used to own a 1999 Ford Taurus. For years the car would get hot and shut off. I took the car to Ford and they piled up the repairs. I was about a 1000 bucks in and finally I thought it was time to just let the car go. I took it to advantage and the desk manager told me that he had heard about the transmission being the problem in the car, but without a diagnostic there wasn't much he could tell me. I let them do the diagnostic. They found a bad speed sensor. They sent me to Napa down the street for the part and then charged me 150 for the labor. I kept that car for another 3 years and finally got rid of it at 180,000 miles. I have a new car and that's the only reason I don't go back for oil changes. Great shop. Very honest. I think people are complaining about problems that they probably wanted looked at for free. Pay the diagnostic and the service is fine. No one works for free.
Coretta Woods
6 years ago
Worst service ever! They "supposedly" replaced my radiator one year ago! I went there today after finding out the radiator is corroded. They claim the only way to locate information in the system is by telephone number. I gave them the only number that I have had for 4 years. And they claim that they can not locate the work orders without a phone number. They cannot look it up by your name! They cannot look it up by your VIN number! They cannot look it up by your tag number! To me that is insane and poor business. I spent 700 plus dollars for this service. And all I'm looking for is for them to honor the warranty that was offered. There is no corporate office only that office. And they are truly living up to their name, Advantage meaning they are taking advantage of the consumer! As much Service as I have given them I would never ever allow them to perform another job for me and I recommend that no one else does either!!!
kassidy vghn
a year ago
Y'all Gotta give it to them they the best and fastest in the city far as I experienced with all of my cars I highly recommended this place to other folks.. Facts
Angilean Palmer
3 years ago
I go here to get my oil change all the time. For the most part they are always busy. The price is reasonable and the guys are courteous. The get you in and out without the long wait.
Sherry Lockhart
3 years ago
Great place to get your oil changed. The prices for a oil change is very reasonable. The wait isn't long at all,,,you get in and you get out.I would reccomend this place of business to anyone. Always one happy customer
Jessica Thompson
6 years ago
I gave them 4 stars because I spent $300 for them to fix my brakes that they claim had a leake some where and I dont believe they fixed it because I still had to push my brakes to the floor in order to come to a complete stop. But I got rid of the car. But they do oil changes for a good price. Thats all I use their service for is for oil changes.
Jeff Gibson
6 years ago
Wow!!!! It's very rare now in days to find a great auto shop who is very honest and professional! Very reasonable prices and A1 service! I'm definitely going to continue business with advantage auto shop for all my car needs . Thanks !!!! And this means a lot coming from myself because I'm usually skeptical about auto shops and their lies but you guys reinsured me that there are still some professional shops around today !
Kimberly Edwards
9 months ago
Very good..Customer service was awesome. what I could not find. I was immediately helped.
Shay
a year ago
This company need to be sued I went for a oil change and oil been leaking out my truck every since I took it back and they gave it back worse than before imma get a lawyer cause this doesn't make sense.Service: Oil changeService: Oil change
LD Settles
9 years ago
Have been taking my car there for years. Used to drop off car and walk to my job then walk back to pick it up. I no longer work in area but still take my car there. You have to be frank and direct with people because they don't seem to have good understanding. I've never had a problem with their service and I appreciate their tone. Businesses is business. . .
Janine Burton
a year ago
I absolutely love this place!! I bring every vehicle here. Great price for an oil change! Always prompt, always courteous.
lo wh
a year ago
My Acura, Chrysler 300, and i have been very satisfied with them for the last 4 years with there oil change, service, and pricesService: Oil changeService: Oil change