Omega Auto, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chernobieff Piano
4 months ago
Joel at Omega auto does NOT stand behind his work. I went to Omega Auto to get my 2006 Dodge Ram worked on. He inspected it and determined it needed a new engine. He quoted me just over $13,000 dollars.After i received my truck i went to OHIO and broke down in the middle of nowhere. It turns out he reinstalled my old starter motor (on the new engine) and it cost me $600 to hire a mechanic to buy and install the new starter motor out in the middle of nowhere. The starter motor was in two pieces and only hanging on loosely by one bolt instead of all the bolts. I went to Omega Auto 2 days later and asked for a reimbursement.He refused. I decided not to use his services, however more problems with the engine started to surface. After only 7,000 miles a ticking noise developed. Since he was the installer of the motor i took it to him to look at. He refused to look at it but commented "it sounds like a diesel should".10,000 miles in I took it to have an oil change. The mechanic there comes back and tells me it has a blown head gasket.I decided to try Omega Auto again, and again he refused. Since the previous two episodes (1st the starter motor and 2nd the ticking noise) were not pleasant conversations , I reluctantly decided to go get my warranty details but this time protected myself with a body cam. Again, he refused to look at the motor and instead went on a personal tirade saying I had personal problems. Pics below are from that event.Since he refuses to service the engine that he selected and installed, it forces me to go to another shop in which they know nothing of the install or the extent of the damage. Further, most don t want to work with Jasper because their warranty is not a full warranty plus other issues of quality. Since Joel doesn t back up his work, this will put greater expense on me because I will have to pay another mechanic up front, and hope for a decent partial refund from Jasper. They may even refuse and blame the installer and put me in the middle. I further learned from another mechanic that Jasper and other manufacturers are aware of this head problem and have upgrades. I was not consulted on these upgrades or even made aware of this issue until talking to other experts. So Joel had to of known that he was installing an engine with a known design problem, specifically expanding head bolts, and installed it anyways. I did not receive a consultation on either engine options or about the warranty.My opinion is that Joel s knowledge on diesel engines is questionable, and his service and his treatment of his customers is absolutely terrible. He wouldn t even look me in the eye when I tried to have a decent conversation with him.I went to Omega auto with a truck with an engine problem, I still have an engine problem, but I m now $13,000 in the hole.I do not recommend.

  Teresa Blair
a week ago
Great shop. Super friendly and very knowledgeable technicians.

  Joe Sullivan
a year ago
Joel and Amanda are absolutely amazing! My 05 dodge 3500 was sitting at another business that couldn t find the time to even look at. I called Omega and they were open and honest about their schedule and how soon they could get to it. The next day they took care of getting it towed to their shop and then worked with Jasper transmissions for the warranty details. They kept me in the loop about timelines, other things I should consider getting repair while the transmission was out, other non related issues they saw, etc. once the work was done we went for a ride together to make sure everything felt ride. The truck definitely drives better and I honestly don t know that they could do more to make the experience better. The customer service and ease of doing business is incredible. I will definitely go back to them if I have any problems in the future.Service: Transmission

  Deanna Purslow
3 years ago
I have gone through here several times now. I cannot speak highly enough about the service. We have used them for our Jeep compass because they had the knowledge and made a lasting first impression. I took my Mini Cooper recently, and they surpassed themselves from my last experience. The turnaround time was amazing and made no inconvenience. They ordered the tires and brakes while on the phone with us and had the Mini prepped up for the moment the items arrived. My wheels had been scuffed (real bad) from the previous owner and they made them look new again. I wish I had the before pictures for comparison! They showed me what the old brakes looked like, and talked me through extra information about Coopers to watch for. I know we will be going through them for our diesel as well. I have found a local business that I plan to keep as my auto repair place for life.Services: Tires, Brakes

  Ed Huffman (The Urban Gold Miner)
3 years ago
I took my Class C Motor home to Omega Auto to get the front and back shocks replaced and a steering damper replaced. I was extremely pleased with their professionalism and service! The owner Joel was super knowledgeable and a pleasure to deal with! I would highly recommend Omega Auto to anyone needing their vehicle or Motor home worked on. I will definitely be doing business with them again!

  Zach Norman
3 years ago
Everyone there is super friendly and honest. Joel has taken care of my keep twice now. Both times he knew exactly what it was and had everything fixed in a very timely matter. I highly suggest his shop to everyone and know I won t be going anywhere else.Services: Transmission, Brakes, BatteryServices: Transmission, Brakes, Battery

  Deena Ferguson
3 years ago
We brought our sons car to Omega to have a new clutch put in. They were diligent, thorough, and performed the work in a timely manner. Omega also exceeded with their customer service and were quick to answer any questions we had throughout the process. If you want the best auto body in town, this is the place you can bring your vehicle to ensure it will be done right!Service: General repairs & maintenance

  D C
4 years ago
Honesty can be hard to find this day and age, especially in the auto repair business. Affordable Auto Repair takes pride in being loyal to their customers needs and more importantly they are loyal to their own morals and values! Thanks for fixing my electrical problem on my work truck, if I need any work done on my vehicles in the future you have my business!

  r Boug
4 years ago
I had a repair done to my diesel pickup here. I went to this shop because I was recommended here by some local people. After the issue was found I was happy Joel took the time to explain it to me and showed me the options of repair. It was fixed and I was back on the road. It was nice to find a good local shop that was strait forward. Highly recommended.

  sonya hendricks
4 years ago
I have used several of the highly recommended auto shops in the area but have yet to find one that didn't overcharge or that fixed the problem that i took it in for. Some were just flat out dishonest!! I checked out Joels reviews and decided take our car to him to fix. Joel evaluated the car based on our conversations and quickly found the problem. Joel promptly called me and told me the problem and the cost to fix it. While inspecting the car he found that the brakes and rotors were bad on all 4 tires. I was a little apprehensive at this point but he assured me it was unsafe not to change the rotors, they were to thin to turn. He gave me the new price and completed all the work when he told me it would be done with no hidden fees. The car runs great and he showed me the old parts and they definately needed replaced. Joel has gained my trust and will definately be using them again. Thanks Joel for your quality work and honesty.Jack Hendricks

  Waterworks Irrigation Services
4 years ago
We began taking our company fleet vehicles to Joel early 2018. Excellent service, fair prices, and he always goes the extra mile!! Very happy!

  Michael Hensley
a year ago
Great people. Friendly staff. Reasonable prices. They keep our vehicles in tip-top shape. Give them a try.

  Chris Mahler
7 months ago
Joel Segona is knowledgable, honest, and stands behind his work.

  Tony Lamb
5 years ago
Joel is awesome. He really knows what he's doing. Just got my truck back from him and it's like it's a new truck. I would definitely recommend his services.

  Jewel Dailey
3 months ago
Fast service. Very friendly.

  Jaret Cameron
3 years ago
Joel has taken care of my gen. 3 dodge for a few years now, could not be happier whether its regular maintenance or any diesel related work, this is the place to go.

  Reese Johnston
a year ago
Amazing service, there is no other mechanic I d rather go to.Services: Electrical repair, Exhaust, Tires, Painting, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Side view mirror repair, Wheel alignment, Brakes, Auto maintenance, Battery, Oil changeServices: Electrical repair, Exhaust, Tires, Painting, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Side view mirror repair, Wheel alignment, Brakes, Auto maintenance, Battery, Oil change

  John Crabtree
5 years ago
Great service. Quality work. Reasonable prices. Honest Owners. Family owned to boot. They get all my family's business.

  Andrew Creech
8 months ago
Friendly staff and great service for fair price

  Jeni Floyd
2 years ago
Great folks to do business with. Clear communication, honest, and fairly priced. Definitely recommended!

  CC Express
5 years ago
Great place that has a drive to get to the bottom of it. Got some great advise and friendly service! Ac works great now!!!! Thx so much!

  Corey
a year ago
Super service! Have been back a few times, always get amazing knowledgeable help. No bandaids!

  Matt
4 years ago
Issues with my car are always fixed for good! I recommend Omega to anyone who has car troubles.

  christine bernard
5 years ago
Good place to have your car fixed, honest and friendly.

  Ken Worrick
4 years ago
Several dealings with them, honest, reasonably priced, definitely would recommend.

  Allison Kutcher
6 years ago
Great customer service, a truly honest mechanic.

  jeff baerns
2 months ago
Great service

  Todd Best
a year ago
Awesome job. Car runs perfect.Service: Auto engine tuningService: Auto engine tuning

  Madison Walker
5 years ago
Very honest and friendly. Couldn t have better communication!!

  Ashton Wood
3 months ago
Owners are awesome and work is fantastic