Jiffy Lube Multicare Maryville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SUPERTABBY Tabitha Lonker
a month ago
GREAT CUSTOMER SERVICE & VERY HELPFUL IN YOUR GENERAL QUESTIONS. THEY GENUINELY WANT TO HELP YOU & IF THEY CAN'T, THEY WILL REFER YOU TO SOMEPLACE YOU SPECIFICALLY NEED...

  Michael S
a year ago
The service was quick and affordable and everyone was professional and polite. I took my wife and child next door to grab a quick bite to eat thinking it would take a moment and the employee working on my vehicle walked into the restaurant to let me know they were about done and let me know what they recommended. I was also able to use a coupon provided on their website which seems to be constantly updated every month! 10/10 recommend if you are ever in need of a oil change!

  Michelle Norris
a year ago
Got there about 15min before closing and they didn't even bat an eye. The guys took my car and the 3 men took care of [my long over due] oil change, as well as my filters.I appreciate the fact, they showed me the filters prior to changing them. My only real complaint is regarding the cost. Oil filter, Air filter & Oil Change use to cost about half of what I paid the other day with coupons.

  Billy Watson
4 years ago
Very fast and professional services offered. No hassle environment with knowledgeable staff ready and willing to help tend to your vehicle servicing needs. Each of my visits have only been for routine oil changes and they have me in and out in the course of about 25 minutes. They also perform repairs in addition to routine service. Can't really comment on that as my vehicle is still under warranty but the routine work they've done has been great each visit. Check their website for coupons before your visit to help save some extra cash! Highly recommend!

  Ian Adams
a year ago
The work done seems to have been quality, but I was taken advantage of in regards to pricing. Oil change was set at 50 some odd dollars. I asked for full synthetic instead. I wasn't told what the price difference would be, but foolishly I didn't question it, as it's onlt $5-10 more to go from conventional oil to full synthetic if you pick up oil at wal-mart, o'reily's, auto-zone, etc. After the oil change was completed I was billed $93. It should only have been $10 or so dollars more. I spoke with the manager and expressed my frustration, his response was they are priced the same as everyone else, and nothing was done to right the situation.Service: Oil change

  David Betts
a month ago
Really nice people and reasonably priced.

  Kaycie
a year ago
Was really really slow. When I pulled up was a bit of a line but was told would only be about 10-15 mins before they got me in. There was only one car in front of me. After waiting close to 15 mins someone came and had several of us rearrange our positions in line and then I waited another 15-20 mins. Once they got me in it took about 15 mins. So about 45 mins overall.

  KASANDRA Ewing
10 months ago
They did a fast and outstanding job on my SUV. The price was reasonable, and the customer service was great. I will be going back.

  Bob Johnston
2 years ago
Used this location previously with no problems. This time only took 10 minutes because it was slow and they had several technicians working on my vehicle. Employees were friendly. Noticed as I drove away they did not clean the windows, at all, and they did not vacuum the interior as advertised. With 5 techs and no customers it wasn t like they were in a rush. Will have to think twice before using them againService: Oil change

  Ashley Ogle
3 years ago
I have had my oil changed here a few times. The first time was about 2 years ago and there was a very nice, kind gentleman that took wonderful care of us. He was the reason I went back. Well, I haven t seen him there since the first time and I am not sure what his name was but we have not had good service since then. I have a problem with my check engine light coming on after every oil change and the first gentleman 2 years ago was very polite about taking care of it and told me what the issue was. So the next few times it done it again, I told the technicians what I had been told. I am not sure if it s because I am a female and they think I don t have a clue about my car but they laughed and told me I was wrong before even looking at it. Then they scan it and find out I m actually correct. Also, today one of them told me the check engine light was already on when I got there. I told him no, three other lights were on and I know why but not the check engine light . He just kept insisting it was! So I really didn t appreciate at all being called a liar. My car does this every time, and I m tired of being laughed at or being told I m lying or arguing about what the reason of the check engine light being on is and will absolutely not be back here.Service: Oil change

  Tiffany Greenlee
10 months ago
My sister took her car in today for an oil change only to leave there with the lights stuck in the highbeam mode. Mark said she hit a pot hole or she might contact the dealer to check for recalls. Really?Service: Oil changeService: Oil change

  Kimberly Markovcy
7 years ago
This place was great! I found out that my brake lights were out on my drive home over the Holidays. I called ahead and they let me know they could repair it quickly, once I arrived they took care of it as quickly as they could! They even cleaned off some scrapes my car had with some magic goo stuff (no idea what it was). They were very considerate and I was surprised how cheap it was! Overall, great experience.

  kimberly barner
3 years ago
Got a oil change, new windshield wipers, and a little antifreeze in 10 min. Was awesome. Really nice guys. And I was impressed, they had a bible, pic of Jesus, and love their country. I will recommend them to everyone I know.

  Rachel Treadwell
4 years ago
Very kind and courteous people working here. They explained everything they were doing in my car in detail, explained what it would cost and why it cost that, and told me how long it would take. I was in and out in less than half an hour. Great experience and very fast service!

  josh davis
3 years ago
Manager really went above and beyond hunting down parts for my old toyota van. All the techs are friendly and pricing was great too. Highly recommend these folks! Also there's free coffee Services: Steering & suspension repair, Brake service & repairServices: Steering & suspension repair, Brake service & repair

  Gavin Handrup
7 years ago
I'm not a big fan of the Knoxville area but these guys are thorough as hell and friendly too!I think the whole process only took 15 minutes. I just came for a standard oil change, but they found problems even my favorite mechanic back home didn't point out.The price is great too!Thank you!Synergyheal dot com

  Papi 3462
2 years ago
After 4 visits across 2 or more years, these folks are consistently respectful and prompt. I can't think of anything they are missing. They move through their tasks w determination and speed, always courteous. Waiting room clean and neat. Plenty of room outdoors also.

  Anne Wright
5 years ago
Drew and all of his crew are great employees and handle taking care of my car professionally. I wouldnt trust anyone else but them. Jiffy lube has great rates and often times you can find a good discounted coupon online

  Larry Snyder
4 years ago
THIEVES. Do NOT go to this Jiffy Lube. I had brake services completed here and although the service was good and at a reasonable cost. That was overshadowed by the fact that a mechanic stole a disassembled firearm from my trunk. I currently have an open police investigation into this situation. Please BEWARE of using their services. Don't leave anything of value anywhere in your vehicle, because they will check in places that they should not even be. There was no need to open my trunk at all, yet my pistol was stolen in the only bay that they have with no cameras. Convenient.

  Charles Dixon
2 years ago
Dropped the car off for an oil change then they informed us two bays were being used for repairs and would be an hour before they could get to us. There were two other bays not being used so why use the oil change bays to make a repair? Wont he going back, we went to valvoline and they took great care of us.

  Adam Shaffer
8 years ago
I went to Valvoline near taco bell first. Guys were rude and unhelpful. They quoted me a ridiculous wait time of 45 min with just ONE car in front of me. They made me feel like they didn't care about my business. So I went 3 minutes down the road to Jiffy Lube beside Krystal's. Guys were super friendly and helpful from the moment I pulled up till I left. They had me in and out within 10 minutes. They have definitely earned my business. Tell your staff thank you!

  Terry Reed
5 years ago
One suggestion, dont go here on a Saturday unless you want to wait hours. I tried two different Saturdays and the wait time was over two hours. I did not have that type time so I tried another day. I went on a Monday morning and got right in. The service was fast and the workers were nice and professional. The price was reasonable. I will have my car serviced here again.

  Tim Dial
5 years ago
Typical oil change place. Seems pricy for normal maintenance. Of course they brought me a list of "problems" like air filters, wiper blades. These were so expensive i said no thanks. Took about 25 minutes, boring waiting room, so bring your own reading or entertainment device.

  AtomicDivide
7 years ago
We got the everything oil change. They sold us a 40.00 air filter and didn't vacuum the car like they were supposed to but the staff was nice and professional. Great 99.00 oil change. All proceeds on the day i visited were donated to officer Kenny Moats memorial fund.

  Matthew Poore
5 years ago
Do not go here. Our car(07' volvo) was fine until we went for an oil change and fluid top up here. The coolant reservoir doesn't hold coolant anymore. Literally day after we went there it started showing low coolant levels. Also 2 weeks after we started low oil level indicators. Do not go here unless you have a domestic brand.

  Kevin Cassidy
5 years ago
I spoke to Harris, and couldn't believe that on a Toyota vehicle he could not tell me the actual total price of an oil change without the car being there (said there would be an upcharge over 5 quarts, which is understandable, but then said he didn't know how many quarts it took--really???). He also told me there'd be an upcharge on the filter, but again he didn't know how much that would be (gave me a $2-$8 up charge). Hard to believe I am the only customer who would ask for the price of an oil change ahead of time, and I felt like he was a used car salesman--"You must be here before I can tell you " Certainly Jiffy Lube knows all of this information, but won't be upfront with their customers. Very disappointing that they use these type of sales tactics....

  Darren jordan
2 years ago
Best prices and service in Blount County. Charged me 63 dollars for full synthetic oil change. Valvalene and Firestone. Wanted almost 130.00!

  Poor Carpenter
5 years ago
I found this place to be as others have said. Friendly and efficient without the pushy upsell. Austin took care of me and did a wonderful job. All of the staff were courteous, respectful and friendly.Management should be proud.

  Alex Oldham
4 years ago
I don't know what you are paying Mike but it needs to double. The guy is honest, hard working, and the reason I keep coming back here time and time again. It's really hard to find someone like Mike in the mechanic business. Whatever you do, do not let him go anywhere! Thanks Mike for everything! Be back soon!

  Milliea England
7 years ago
I don' think some of the workers there know what they are doing. My grandmother had a free oil change there about a month ago. Since then the check engine light has been on and the engine has been shaking. I checked the oil and there I had it. After all of the steps and re do checking to make sure the dipstick was picking up right it was way over the full line. They not know that with it being that over full it could have blown the seals out of her engine and she would have to spend $ getting it re programmed!