O'Reilly Auto Parts

4.4 (251)

  516 Main St, Madisonville, TN 37354
  (423) 442-3908
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samantha Adamski
3 months ago
The worker who helped us was great. He helped us find the right screws for my daughter's license plate and put on her new plate too. He was friendly and polite

  Charles Phillips
3 months ago
Best parts store in town, and super helpful staff

  Dallas Ford
a year ago
Some of the staff need better training/refresher on the register. The guy had trouble applying the amount to company account. Had to wait about 10 min for someone the get a chance to help him, they was a little bit busy at the time of my visit.

  chirpy channel
4 months ago
Still the same but some of the workers k ow what they are doing finally

  KELSEY RANGE
a year ago
I had went to advance auto parts and the man told me no ma'am there's no way for me to look up the part for you, just (go all the way back home) pull the part and bring it back. Instead I went to o'Reillys where I should have went to begin with. The employee named Carl, was so very helpful. He referred to books to look up my part and when it didn't provide marine parts, he referred to his computer and was able to find me the spark plugs I needed, at the cheapest price!! I was a very satisfied customer and I appreciate you Carl, thank you !!!

  Lisa Baughn
6 months ago
They are helpful in finding the correct auto part. Very knowlegable!

  B Davis
3 years ago
Great people that work here, treat customers like they are family and know how to help with what your looking for without pressure. Best deals and better quality parts than you can get from other part stores. Being a very experienced mechanic and been to other part stores I can only recommend this one!

  Virginia Gardner
2 years ago
It's hard at times for a woman to maintain their vehicle but at Oreillys the entire staff is extremely helpful. Will come out to make sure of exactly what u need n will walk u thru step by step. Awesome business!

  Latashua Ingram
3 years ago
I usually dont go to O'Reilly's auto parts store. I usually went to auto zone, but I think that O'Reilly's auto part store is fair with their pricing and the staff are very knowledgeable and will help you in any way possible. Whether you need cleaning products to use or batteries, jumper cables or just simple oil to change out they will help with your make and model and find the right part or material you may need. They will also ask you to make sure that you want that product depending on sale or price of what you are purchasing. Very good service, employees know their parts and if they dont have something you need they will always have it within the next day if not then they will personally call when your part is in store for you to pick up. Overall very satisfied with my service and they help install windshield wipers, batteries and do diagnostic work. Great place. Friendly atmosphere and easy to get in and out of parking lot.Thank you,LaTashua

  Alan Hart
a year ago
They had everything I called in right at the counter when I came in, the best price of all the local auto stores.

  Jeff Ackerman
3 years ago
Great service. Needed alternator checked and they were able to verify it was bad on thier bench tester in minutes. So far seem to be very helpful and knowledgeable

  Chris Stinnett
3 months ago
they maken em at night

  Coty
5 years ago
I drove all around looking for rain guards for my wife's car. Oreillys in Madisonville had the cheapest price but they had to order them. This was December 19th. They told me they'd be in on Christmas eve and to come back then. Well... I go back to get them today, which is Christmas eve and not only do they not have them yet, but they don't know when they'll be arriving!! Needless to say, I got my money back and thanked them for ruining my wife's biggest Christmas gift. They lost my business permanently and I told them so. I will make sure all my family and friends take their business elsewhere as well and I wasn't shy in telling the assistant manager this. Thoroughly upset at their incompetence.

  Jo Huston
3 years ago
It s no wonder the parking lot is so full all the time!! I am a total rookie when it comes to auto repair but the employees were all very friendly and helpful. This means more to me than anything. Thank you so much!! I ll be sure to tell my friends!

  Roy Bledsoe
a year ago
Always get good service all the workers are very nice and helpful

  Jerrene Sloan
a year ago
Friendly place & will. gladly help you & answer any questions you might have

  Rachele Jones
3 years ago
Melanie is my go to girl when I need anything from oriellys. She s very kind, courteous, helpful and her customer service is superb.

  Tammy Guenther
7 years ago
Great service! Wonderful people work there. He took the time to help me find the tensioner spring for the 1998 Mazda 626!!! Love this place!

  Craig McKenzie
3 years ago
Online order was ready when I arrived. Took less than 30 seconds to get part and head out. Great service.

  tekkaiken mega
5 years ago
They have a great staff there's a tall bearded guy named kris he's super smart and helpful this crew has it down to a science i highly recommend this auto store more than any other well done guys y'all are incredible

  Ken Thompson
2 years ago
I like O'Reilly's because they have the parts that I need their people that work there are very polite they know me and my parts I am glad O'Reilly's has gotten here

  Jan Goforth
5 years ago
My son sends me on many trips her for truck parts. I usually have no clue what I'm getting, but that's ok. The staff at this ORileys is always on top of things. I always end up with the right parts no matter what that might be.

  Rick Dennison
2 years ago
Good knowledgeable staff . Theres a young lady in there that really knows her stuff !!! I get that shouldn't be surprising in this day and age but it still is

  Mark Chaney
10 months ago
These guys are always friendly, knowledgeable, and helpful. I would recommend this place for auto parts and more.

  Steve Lewis
4 years ago
Guy behind the counter talked me into buying the wrong paint. Some they had mixed for another customer. When I went back to try to exchange it for the right paint they said no refunds on paint. I'll be going to NAPA from now on.

  David Baker
2 years ago
Could not keep my BMW on the road without this place.

  Gary Barnes
2 years ago
Great service friendly service and just plain old good service friendly people they know about your vehicle GB

  Brad Kent
3 years ago
They usually have just about everything parts wise that I need and if not can get it by the next morning. Very helpful.

  Scott Henson
3 years ago
Always good customer service i need somthing i go no were else

  Lonnie Massingale
4 years ago
Rented tool to press out my lower ballpoint the tool was broken they said they would have me another by 11AM but instead I called and no tool. Now my work truck is down

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-7 PM

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