Absolute Auto

4.6 (124)

  1213 Northgate Business Pkwy, Madison, TN 37115
  (615) 395-6738
  absolute-automotive.com
  Claimed

Auto repair shop

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katie Holt
5 months ago
This place was great! I needed to have my car towed there the day before my appointment (for personal reasons) not only were they ok with that, Zach went ahead & looked at it when it arrived, got me an estimate & had it repaired the next day! He explained everything that was wrong with my car & what he did to repair it.They also guarantee their work, if there is an issue with it he said just to bring it back & they'll take care of it. They were all very nice, down to earth people. I would definitely recommend this place for car repairs.

  Jenifer Grady
5 months ago
I m reviewing for a friend who doesn t review. She saw the excellent reputation of the shop as a one-stop for the various services she needed.She needed an oil change, tires, and two other things. Her husband noticed the SUV was leaking oil 3 days later. The car stopped working so she had it towed back, where she was told that they had forgotten to do something during her first visit. They fixed it.A couple months later it started overheating and sputtering. She took it to a different mechanic who told her that the engine was dry and either needed a head gasket or a total replacement.Sure, Absolute can argue that something happened in the interim beyond its control but there is a direct link between an oil change and an engine without any oil, which causes bigger issues.

  john pittman
6 months ago
Had an excellent experience. Great staff, very informative, very honest, and legit pricing for their service. Can t be happier. I will always keep them in mind for future work.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenanceServices: General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Tom Templeman
4 months ago
I've been a customer for over 12 years, and every experience has been nothing but the best, including this most recent visit. Top notch!

  April Harrington
7 months ago
Opey, Dustin & Ashley have always take. Such good care of me and my husband! I will never use another auto shop! They ve treated us like family since the first time we walked in the shop years ago! They have taken care of every car we ve ever had from my BMW Z3 to the Murano, the land river and our multiple Jeeps! Trust me... you won t be disappointed with the service and they never gauge you on prices like most shops. I ve sent tons of clients and friends to them over the years and will continue to do so. A mechanic you can trust with a family atmosphere!

  Luke Merithew
6 months ago
Staff is always friendly. Ron explains everything in detail so a non mechanical person can understand. Work was done promptly and I am happy with the work done.

  Virginia Kuban
5 months ago
Most honest repair shop I ve been to. I will recommend to all my family and friends for their car repair needs.Service: Wheel alignmentService: Wheel alignment

  J R
10 months ago
Great shop and friend customer service. They did a front-end alignment on my 1971 Torino after I replaced the suspension, and I couldn't be happier. They met my performance specs, and the car drives straight down the road.

  Dale Terry
5 months ago
Service was very good and I will be servicing my vehicles there in the future. Everything was in good time. Thank you

  Neville Shende
6 months ago
Excellent work and communication. They care about the customer and the level of work they do. Highly recommend. NDS

  MsAms55
6 months ago
Was able to drop it off for service without an appointment. Very convenient. Staff is very friendly and helpful.Service: Oil changeService: Oil change

  Gary Jones
a year ago
I took my truck in to them for an alignment and put brand new tires on it. The alignment was way out and ruined $500 worth of tires. I would NOT recommend them for any service, they do not stand behind their workService: Wheel alignmentService: Wheel alignment

  ian st.vincent
6 months ago
Excellent service in a timely manner! Always welcome to my business and always fair.

  Adam B
3 years ago
When it comes to auto mechanics, it's hard to know who you can trust. Absolute Auto came highly recommend by a close friend and I have never been happier with the overall experience! All of their staff are extremely friendly, knowledgeable, and very transparent when communicating with you. My 2012 F150 was acting up and they took care of every problem, without trying to "oversell" the issues at hand. None of the typical "We found this issue (that is truly non existent) to pad their pockets. They were very thorough with the diagnosis and explain the problems and made a plan of action to get my baby back on the road without pressuring me into something that was not needed. Furthermore, their garage is EXTREMELY CLEAN and organized. When I went inside, I knew that I was in a true PROFESSIONAL shop. Opie, my main point of contact, is a genuinely sincere man who goes above and beyond to provide exceptional customer service, as well as all of the other staff members. No matter how many times I called to ask questions, he was enthusiastic and very happy to answer all of them in detail. Bottom line, Absolute Auto will be the only shop to ever work on any of my vehicles from this day forward! I cannot express how happy I am with the work performed, and the overall professionalism from the entire staff. Thank you all so much for all of your hard work, and due diligence too yet my truck back on the road! This was the best experience I've ever had with any auto shop, and I left smiling form ear to ear! 100% satisfaction and by far the best shop in town!

  Tim Griffin
a year ago
Fixed a problem on my son's chrysler crossfire. Nobody would touch it. Were very helpful to my wife and son while I was deployed. Will be bringing my 02 mustang GT to them also. Fantastic company and owner.

  lachelle perry
5 months ago
Above n beyond service!! Been going to them for years!!! Absolutely recommend!!! Trusted n reliable services!!!

  Andrew Bailey
3 years ago
Dustin and his crew are top notch. Hard working, excellent quality of work and honest! They do all of our alignments and have always been fair with us. I sent customers their way often due to their reputation.

  L.K.S.
a year ago
Dustin and the team at Absolute are great! They are knowledgeable and get it done right. If your looking for a mechanic and want to be treated right this is the place.Services: Transmission, Tires, Auto battery replacement, General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Vehicle safety inspection, Auto brake replacement, Oil changeServices: Transmission, Tires, Auto battery replacement, General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Tire rotations, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Vehicle safety inspection, Auto brake replacement, Oil change

  Raf Fern
11 months ago
I took my daughter s vehicle in and they kept it a couple of days. I appreciate the time they took to make sure they accurately diagnosed the problem. Thanks for your attention to detail.

  Gilbertt Gilchrest
5 years ago
It is a great comfort to know that I can take my vehicle in and be able to have complete confidence in the diagnosis of any and all problems, get an accurate estimate of the cost of repairs , and to know that the work will be done right every time. I would recommend Absolute Auto to anyone. These guys are great!

  Walter Nurnberger
6 years ago
This is hands down the best car service I have ever taken my vehicle to. They are completely honest and do the best work at the best price. They were able to pinpoint my problem and I saved $1000 dollars on repairs after getting a second opinion from Opie. I'm beyond grateful to have found this place. Thanks again!!!!

  Laura Thompson
6 months ago
I was afraid my motor was blown had to tow it in to Absolute, yet Joe fixed my pathfinder in a couple of hours!Services: Carburetor cleaning, Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Auto emissions testing, Oil changeServices: Carburetor cleaning, Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Auto emissions testing, Oil change

  jordan fritz
2 years ago
Got my truck taken care of quickly and did a good job. Had a small issue but Dustin the owner made everything right! Would definitely recommend this place!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Charlie Jones
5 months ago
They looked at my car and told me about my car when they fix my car I can tell you what I like about them

  Matt Allen
4 years ago
I really wanted and tried multiple times to like this place as everyone front of office is very nice. However, after poor repairs and incorrect repair work where I had to come back and back with nothing fixed correctly so I moved on. Took it to another shop down the street and they quickly identified the incorrect work, fixed it right away. Too bad I didn t catch it earlier as Absolute Autos poor repair cost me a set of tires. Will not be bringing any vehicle back here.

  Katrina Hensley
5 years ago
Absolute auto was ABSOLUTELY Great!!! They were honest, could've charged me $400 for a fuel pump and I wouldn't have known the difference but it was instead the electric wire to the pump...... ended up paying only $85. They will be my mechanics from now on

  Evan Davies
7 months ago
Great local place. folks working there go above and beyond. Highly Recommend.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  john Doe
5 years ago
I dropped my car off with two issues that, while I could fix them myself, I simply didn't have time for in the near future. One of the problems, I was unsure of the cause, but I had a fairly decent idea what it was. The mechanic did successfully diagnose and repair that issue(a damaged pcv hose, which on a Ford Focus, is approximately 4-6 hours of work) and for a fair price. However, the second issue, which I explicitly noted(a battery issue, likely from a loose connection or damaged wire) and asked to be checked and repaired, wasn't completed. Since the repair would have been a simple fix while the engine was mostly dismantled for the first one, I'll have to spend time or money for it again. It will not be here.

  Teresa Guajardo
10 years ago
The best auto repair business I have ever been to. I took a 1996 Honda Accord that was wrecked bad---to ask for an estimate (thinking he will never fix my car at a good price) and I talked to Dustin- he fixed my car for way less than I ever expected and it runs PERFECT!!! I would recommend Absolute auto to anyone and I will!!!!Teresa.

  Kevin Woods
5 years ago
Had an alignment done 9n a lifted Jeep. They do great work with great communication at a fair price. Do not hesitate to use this honest Service.

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