AAA Auto Salvage INC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick Waggoner
7 months ago
I Worked with Steve to get a couple of transmissions I was needing for my car and I was VERY impressed with the quality of customer service and the kindness of everyone working there. They made the transaction so easy and quick. I will definitely be back when I need more parts!

  Don Vise
2 months ago
Service was excellent, went above and beyond expectations in finding parts for my vehicle. Staff was friendly and very knowledgeable I highly recommend AAA Auto Salvage for all your parts needs. D. Vise

  Tamela White
5 months ago
This place had what I needed when I need it. They are friendly and the service was quick. I recommend going there. They also have a shop that works on cars on hwy 100 that is also always helpful.Thank you for your genuine service. Keep up the good work!

  Becky Durlock
5 months ago
We stopped by to look at seats for our dune buggy. They had everything we needed, were helpful and gave us an excellent price. We highly recommend them

  Jennifer jones
7 months ago
Terrible service. The lady we spoke with kept telling us lies and changing her story. She sent a driver to us to pick up and the driver told us one story while the lady at the shop told us another. The driver was super hostile and told us he worked for the salvage yard and the lady told us he was sub contracted out and doesn't work for them. So who knows what the true story is. Wasted about 3 hours of our time for nothing. I highly DO NOT RECOMMEND.

  Josh Hardison
8 months ago
Called first about an alternator, told them I d be there in 30 min. When I arrived, the part was ready for me behind the counter. I was planning on putting it in myself, and the owner cut me a good deal to put it in himself.The owner, Steve, is intense. I can see how some people leave bad reviews saying he is rude, however, he s a good, hardworking guy and friendly. It was a hot day and he offered me a water. Steve is good people, and he s got good prices. I ll be back

  Tony Hill
8 months ago
They were great at helping and the price was so much cheaper than ordering online. Porr guy got stung 3 times helping me lol. Anyways great people and really friendly.

  Gage
a year ago
Absolutely terrible human to have a phone call with. I simply am looking for a motor, and was unclear on his instructions. If you are looking for used parts, I d recommend looking elsewhere. As a business owner, I could never imagine yelling at a customer for trying to use my services, or hanging up on them.

  Stephen Fernandez
7 months ago
Told me they had a tail light I needed when my wife went to pick it up the used one was damaged so instead they rush ordered me a brand new one and sold it to me at the same price as the used one

  Shane Mayberry
3 years ago
The owner Steve is a rude, cheap sandbagger that will waste your time and will never contact you back. This business is ran by a man with poor business principles and if you look at previous reviews you will see a trend with the exact same issues. It's 2020, simple communication is easier than ever. If you value your time don't do business with Steve Bourini.

  rbscott21
6 years ago
Be careful buying from this company. You can not get a refund on a part if the one they sell you doesn't work...especially if electrical. They sold me a throttle body they told my mechanic was "guaranteed to work". It didn't. When I tried to return it for a refund, they pointed to a sign that says" no refunds" claiming it was electrical. The part was not electrical. They need to be clear with customers that they do not give refunds no matter what their receipt says and be honest that they do not guarantee anything. Buyer Beware.

  charles smith
7 years ago
We had the pleasure to work with the owner Steve Bourini on parts we needed for my son's vehicle. The service was impeccable and not only did we obtain the parts we were looking for a a very great price, he provided miscellaneous parts at not cost to even include a privacy screen ($250.00)value which mounts in the cargo area. We were highly impressed with their knowledge and can do attitude. I highly recommend people anywhere, particularly in the middle TN area reach out to them first for used/salvage parts they may need for their vehicle.

  Lathen Productions
8 months ago
Extremely good service, very nice people, and very negotiable.They genuinely care to do a good job.

  Brendan Morgan
7 years ago
WARNING: Extremely rude! Take your business elsewhere.A friend of mine picked up running boards for a vehicle which the owner of the business "guaranteed 100%" to fit. The parts he gave her originally DID NOT FIT. I went back down to the Salvage yard with her and we walked in the door and the owner or none of the workers acknowledged we were even there. We waited for around 30 minutes and he finally came out. I explained to him that it was an incorrect part and he proceeded to tell me I was in the wrong and that I was trying to put it in the wrong place. He told me the running boards mounted to the pinch welds. The ORIGINAL running boards bolted to the frame of the vehicle. He got extremely angry and told us he wasn't wasting anymore of HIS time and told his workers to "get the stuff". One of his workers looked sad. I'd hate to work for this man. If I could give this place ZERO stars, I WOULD.

  Hiep Tong
7 years ago
Just wow...we live in the upper Midwest and ordered an engine from Steve here at this facility. They sent us a bad motor, we get it, it's a junk yard, there will be bad parts. We are a shop, therefore, before putting the motor into the vehicle, we inspect it to make sure that everything is going to be good. Well, it's not, the same thing that was wrong with the other motor is the same problem that they sent us. Fine, just take back your motor and give us our money back, done deal. We are from out of state...they already charged us, nothing more we can do, but be courteous about the situation. At the end of day, we need to get our job done.Instead, I get this semi racial spill about "where are you from" "orignally?" "You sound like my neighbor." I grew up in California, there is nothing wrong with my accent. He then pretends to resolve the problem but really just questions ridiculous things like where is the front pulley and flywheel, he calls these things "internal" to the engine. It is not. The motor was $565, not a major dent in our shop's budget to be ripped off, but gave these guys an opportunity to rectify the problem professionally. But you will be hearing our bank about selling us a bad motor, they will refund our money and we will keep the engine. Don't know what we do with it, scrap metal prices are way down. We feel bad for who ever needs to buy stuff locally from these guys. STAY AWAY.

  Alexis Anderson
7 years ago
These people are real jerks. Three business days later my car still hadn't been picked up, when I called to inquire I got HOLLERED AT, told they were "backed up two weeks" & the owner's husband cancelled my order. Take your $ elsewhere.

  Terri Velasquez
13 years ago
They are a joke. do not buy from them. I was going to get a transmission from them.Well maybe it was miss communication and I accept that but Nancy told me I was getting a transmission with 6 months or 1 year warranty but I thought it would be rebuilt with that long of a warranty.Anyways then Nancy called me back and said I was a liar. What kind of business is this.They are rude both Nancy and Steve these people need to go back to school and learn how to do business or even learn how to talk to people.

  Jason Clark
3 years ago
The people at AAA Auto Salvage INC were great to me. The owner Steve is one of the best men you will ever meet. Real genuine man.

  Somewhere Place Else Farm
5 years ago
A long trip for a transmission but these guys had it, at a very reasonable price. We had one little problem with a broken part they made it right no complaints. I saved over $1,500.

  Willard Jr
a year ago
Pretty fair price good service only problem was forgot the nuts but that's not a huge deal

  Marlan Smotherman
a year ago
Was quoted a price of $60.00 for a sun roof glass. Went to the drove 80 miles to purchase. Once there the price was a $150.00. Bad business.

  charlie dubois
8 years ago
I called this place looking for a rearend and they assured me that they had the exact rearend I was looking for and even assured me that they physically verified the gear ration and stated that this rearend had been rebuilt at some point recently. I drive an hour to go pick up the rearend and immediately notice the brake shoes are thinner but figure maybe I can just use the longer axles out of my other rearend if it came down to it. I asked to pull the inspection cover to verify the gear ratio and it was a 2.73 when I am needing a 3.42. The owner argued with me saying he verified it himself by counting the teeth and then when I offered for us to count the teeth together he walked away and then changed his story to another worker told him it was verified as the correct gear ratio. And on top of the gear ratio problem, the center of the carrier had been chewed up by the pinion gear so it wasnt any good even as a 2.73 rearend. Definitely not a stand up business, I will never attempt to do business with these guys again.

  Teresa Howell
3 years ago
They are a great place to buy a car or truck. They have good deals. They are very friendly folks that own it and run it. Go see them. My grandson got a very dependable used car.

  sam none
5 years ago
Great people to work with and very cheap prices , they offer installation and it was very reasonable. We saved over 1400.00 compare to others .Thanks joe

  tabb loveless
7 months ago
Steve and his team are fabulous and he is fair.

  Josh Fulton
2 years ago
Gates are locked no one answers the phone or responds back to voicemail, drove all the way there during business hours for absolutely nothing

  Harambemaster_46
7 years ago
I love this place.The owner will bend over backwards to help you.Ive always got good parts for a good price.So I definitely recommend this place to anyone.

  Thomas Burks
7 years ago
Great! Steve was really nice and helpful and I got great quality parts . For really discount price. Love that place..

  Joe Tisha
5 years ago
Great place to buy used parts. Staff is freindly and courteous. They treat you like family.

  amy mcmeen
4 years ago
Thank you so much for allowing Hickman County Rescue Squad to hold extrication training at your business site.