Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Natalie Malave
5 months ago
You get what you get when you can't do the work yourself. But, it was done the next day which I appreciate, however the work and price we never discussed was just a surprise and it was a HUGE surprise and I am familiar with pricing. Pleased about the timeliness of completion, but if I would of known the cost, i would of opted to pay the tow truck who took it there, to bring it right back to my house, that's how expensive it was. Just short of $1,000 to replace an automatic shifter cable and a thermostat housing, gasket, thermostat that no one ever discussed anything more than a pressure test for the coolant system. Could of done it myself had I had the time for less than $400. And that is paying myself $85 an hour to do my own work. will not ever be back. One screwing is good enough for me for a lesson. Mind you this is all my opinion. Hope you have better results. And I was told "if you call me a liar this price is going up right now." Had he called ahead of time, like any other mechanic would of done, this wouldn't be such an issue. I shouldn't have to tell my mechanic to call me with pricing or diagnostic information before working on my car. Overall, so far, hours after picking up the car, it seems fixed, which I appreciate, but I feel extorted over the price.
kimberly vanderpool
4 years ago
Not being from the area, I had traveled alone to Lenoir City to look at a used car that I was thinking about buying. During my test drive I passed Troy's. I took a shot in the dark and went in. I explained that I was test driving a car and was interested in having someone check it over for me since I didn't know a lot about mechanics. I fully expected to be rejected, and I would have rightfully understood, however to my surprise Troy took me in and took the time to thoroughly inspect the car, showing me everything as he went along. I was so very impressed with him, his very kind demeanor, his knowledge, and his professionalism. Wow, what a great man! I don't live near his shop but if I did he would have a customer for life with me, that's for sure! Thank you Troy for so graciously accommodating me. That day you gave me peace of mind and made me feel taken care of in an otherwise unfamiliar place. I am truly grateful!
Harold Amburn
3 years ago
Troy is more than a great mechanic. He is a good man who treats you with respect. His repair work is very reasonable. I would recommend him to anybody.
Joe Malone
4 years ago
If you are looking for a mechanic, look no further. I had multiple so called professionals look at my daughters vehicle and no one could find the problem. Troy had it on the road for five minutes and knew exactly what the issue was. It was fixed and good as new. Troy now has a permanent repeat customer.
Chris Geagley
2 years ago
My brother Troy helped repair my 2001 Honda Prelude a few years ago. I know nothing about mechanic-type work therefore must lean on knowledgeable professionals like him to help remedy situations that I can't. So amazed that now have a 1998 GMC Sonoma that sporadically had the issue of a heater core going out. I bought the part but can't imagine how to install it so "take it to Troy's" was immediately what conclusion I came to. Still awaiting for the process to be finished so not sure at the moment but feel like I WON'T be disappointed.
Joani Weiss
a year ago
$$$$$$$ Disappointed. Wish i'd gotten 2nd opinion. Todd told me it would take all day. Finished in 2 hours and Not One Cent cheaper. Wish i'd at least gotten parts for core. Never even saw work. : ( had hoped to find mechanic to keep using... spent almost $1,000 and he wouldn't give me a duplicate receipt! Stay away from this business!
Tennessee Bull
2 years ago
Troy is a great guy who does good work. Short handed at times, but he gets the job done. I recommend Troy's Auto repair
Kelsey Seegert
2 years ago
Would highly recommend!! We were traveling through and he was the only one willing to help us same day with no appointment. He went above & beyond for my family and I!Service: Engine repairService: Engine repair
Gene Wilson
4 years ago
You want your vehicle done right ? Troy's is the best place to get it fixed and done with a good time and Job , Take your vehicle there ,no matter what the problem is Troy's work is satisfactory and reasonable
Liz Shelley
4 years ago
They always find time to get my mail jeep up and running with short notice. Thoroughly happy with the service and repairs. Reasonable prices.
Heather Mcelwee
8 years ago
He was honest with me about what was wrong with my car. And did a great job with the repairs without over charging me.
John Cobb
5 years ago
Known Troy my whole life, honest, dependable, and does excellent work!
kasey hart
6 years ago
Was traveling from New Orleans when wheel bearing went out. Found this place out of luck and he fixed it fast and didn't over charge .
Steve Welch
6 years ago
I've known troy for yrs great honest guy..
Jeremy Frady
a year ago
Works on cars good and very helpful to people
Mamma Lin
5 years ago
Great service. Thorough work and decently priced.
KenandKaren Root
a year ago
Great mechanic and good prices.
Lynda McEwan
2 years ago
Fixed my truck . Great service.
Yankee Livin In The South
2 years ago
Great honest service! Thank you!
J B
2 years ago
Honest and will treat you right , about all that matters .
Dale S
4 years ago
Great work very pleased with service.
Glenn G. Gordon
4 years ago
No one else touches my truck but Troy.
Cody Myers
3 years ago
Troy is reliable and a great mechanic.
William Cutting
4 years ago
Great ppl! Knowledgeable and professional!
Trinity Scott
4 years ago
We've used him alot.
Michael Smith
3 years ago
I was very pleased with everything.
Jason C. Rogers
2 years ago
Expert experience and knowledgeable staff
Kathy Shubert
4 years ago
Troy is an awesome mechanic
loudon rebel
5 years ago
Great mechanic and fast
MARY M GODDARD
2 years ago
Great service.