O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edward Trout
9 months ago
We have come to all know each other by name. No matter what I m looking for they will help me find it. They will go far beyond the normal to see that you and your ride are happy.Update 7/19/23 It s hard to back door and attempt to give an establishment another review that could top the last one. But hold a sec because I bet I can.Every time I go into my local O Reillys I m always greeted with a the good ol boy hellos and howdies, always feel welcome, Roger, Christy, Logan, Larry just to name a few. But this visit wasn t normal. I already knew I was in the place to grab what I needed, I had no idea I was get more that I bargained for. But not to many O Reillys like the one we have in Lewisburg. On this day as I was pulling in and my passenger rear tire caught a piece of bad asphalt from the parking lot and ripped my sidewalk. Omg! I was so bitter. Anyone with low profile tires knows that they ain t cheap. Never in my life would I have expected O Reillys to care a bit about my tire. Well I was wrong. This store has the most amazing and dedicated employees I ve ever seen. They came out and seen what happened and told me something I wouldn t believe had I witnessed it myself, boy I was mad. I couldn t afford this right now I knew this would set me back at least $300 plus the tow home and insurance would laugh at me if I turned in this claim. They said don t worry it s gunna be Ok Christy the manager just went work. She picked up her phone and before I could even start a plan to get my truck home and start the process of ordering another tire she had me taken care of. Christy said Just relax I got your back she had already called me a tow truck and told me that the store would pay for it, and she didn t stop there. She said we are gunna buy you a tire and even pay to mount and balance it. I was looking around for the hidden cameras and someone to jump out to tell me I was being punked. She was not joking. This store is hands down more than just a place for parts. These folks care about their customers. Mad respect for these folks. Thank you Christy for putting a little faith back in humanity.

  Josef Mechanic
a week ago
Horrible place Nash is not helpful at all and blows situations out of proportion will not be going back. Take your business to autozone if you want a battery that will last more than a week.

  Samantha West
3 months ago
Customer service is outstanding.Wes went above and beyond to make sure I had what I needed to drive my family home safely Friday night.

  Brittany Perryman
8 months ago
I stopped in to the Lewisburg location on Saturday night about an hour before close. I was looking for a headlight and help getting it put in. The service was A++ from the second I walked in the door. The young man that rang up my items was so friendly and helpful, but I didn t catch his name. Then, a guy named Bobber was tasked with the install. Bobber is the real reason I decided I needed to write this review. He was the nicest, most helpful man I think I ve ever encountered in a retail store. Truly. I explained that the car belonged to my daughters boyfriend and I was trying to get a new headlight so they would be safe out on the road. After hearing this Bobber went above and beyond to help me. The headlight assembly is broken so Bobber got it all taped up in order to prevent the bulbs from being exposed to the elements. When I write it all out, it sounds like a such a simple interaction, but it truly felt like I was connecting with a friend. He had great customer service skills, and I felt that deserve to be recognized!

  Rad Snyder
3 months ago
Need some people that have more automotive knowledge. Friendly staff.

  Randy Brown
5 months ago
Nice employee's and they usually have what I need

  Karen Hassell
3 months ago
They have more selection than Autozone and are cheaper

  Carlos Nunez
4 months ago
Bad experience on that store bad customer service very rude attitude. Not professional.

  David Robinson
6 months ago
These people truly care if you have the right parts... was very pleased!

  Nicholas,Jennifer&jr Barrett
10 months ago
Bobber was such an amazing help went in for just a wiper and he actually took the time and temporarily taped up my headlight even have my son some toy cars from the back such amazing ppl still in this world

  Jason Yancey
a year ago
I will admit I use O'Reilly's alot. It's convenient because it is so close to me. About a 8 minute drive. But I have had problems quite a few times with parts ordered and being bad. I have personally been through 4 alternators on 2 vehicles within 6 months. The first two were bad straight out of the store. That what you get sometimes when you buy remanufactured. Even though it has a lifetime warranty, if it doesn't last 24 hours what's the point in buying??? They are good for quite a few things, but if your investing good money, go to a good parts store. Bottom line; oil, filters, plugs, wires, daily upkeep items, okay. Anything else... Go to Napa

  Jay Neal
a year ago
I use O'Reilly's where I'm from so when I was in Lewisburg broke down I was pleased it was there that was the closest. As I was order a new alternator I didn't know if it was 2 bolts or 3. I mentioned I was from out of town and walked 30 minutes to get there asked if I could buy 1 and if it's the other I'll just walk back and get the other one. They said it's only a few minute drive and gave me a ride to the car. The guy actually got out looked and made sure I had the right one before leaving. Situation's like this at all O'REILLY'S that I've been to is why I continue to use them.Thank you so much to the people there for the extra assistance I truly felt like I was about to have a heat stroke.

  randall mills
a year ago
Donnie elder is probably one of the best commercial parts guys in the industry super knowledgeable very experienced and even knows the slang terms we use in the automotive world he gets it done

  Mickey Cochran
2 years ago
Not quite the same as it used to be. I was told by one employee that the store was "having issues" and that they no longer price matched. I indicated I would take my business elsewhere. She said, "Okay." Also, why is this store advertising in spanish on their sign??. This is America. We speak English. I now use Advance auto parts.

  Rita King
3 months ago
They will help you with questions

  Tayzo Tayzo Christian
a year ago
Tiger was excrement helicopter replacement of my low beam head lights Roger was extremely helpful and found

  Ronnie Seagraves
4 years ago
You go there an get what you want an its right the first time I have bought a lot of parts from them in restoring my ole truck they are a bunch of real good guys willing to help you anyway they can an they are honest good people so give them a try an see what happens I really enjoy going down there they have help me when no one else could do keep up the good work guys

  Carla A. Martinez
2 years ago
Nice and friendly staff, as it is a small town the selection may not be as big as other a Riley's but it certainly had everything I needed.

  Amy Standridge
5 years ago
Very thankful for the employees working here. They delivered 4 new batteries to us when we were broke down & couldn't get our truck to crank. Then took the old 4 batteries back for us. I called auto zone & they said they couldn't deliver. I'd would rather use Oriellys any way. So thanks for helping us get back on the road again. Defently, will stop in next time we're in town.

  Samantha Darnell
2 months ago
Great customer service

  Dee Swain
4 years ago
Great experience. The employees were very polite and helpful. I will continue to shop there because of the fabulous selection of merchandise and the friendly service.

  Justin Gillum
10 months ago
Always my go to place. Plenty of help and all the assistance a person could need.

  James Michael Dunn
2 years ago
Inventory said they had part in stock but they did not. Seems like inventory needs attention. When I look up a part on there website and it says they got it and I drive 20 miles and they don t have it. It s a problem.

  Dustin Ray
3 years ago
Great customer service. Always looking for 2cycle oil and mower parts. Wish they had more small engine choices like Advance Auto parts does.

  Zaddyslays (ninjaboy09)
2 years ago
Great place, had to have windshield wipers. Everyone was very friendly and picked them out and put them on for me.i will continue to shop there.

  John McCoy
a year ago
Always helpful with a smile never had any trouble out of anybody who works there nothing but helpful

  Drew Roberson
4 years ago
They always have what i need and prices are not that bad her. But then again i drive a ford lol the parts don't cost that much anyways.

  Randi Maples
a year ago
Never had any problem finding or ordering what I needed.

  [email protected] Fears
3 years ago
I had ordered a part for my van and it came in the same day....I will continue shopping at O'reilly's for fast convenient service...thank you O'reilly's

  Sarah Montes
3 years ago
Great customer service and a huge thank you for changing my headlight when the other store wouldn't