Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
eddie hanebuth
a month ago
I had an excellent experience at Dependable Tire & Auto when my Jeep suffered a tire issue after colliding with a wooden box while traveling up from Mississippi. The team at Dependable Tire & Auto immediately took charge, expertly assessing the damage and efficiently fixing the problem. Their professionalism and quick response not only fixed my Jeep quickly but also eased my stress about the unexpected roadblock in my journey.What really stood out was the team's genuine care and attention to detail, treating my vehicle as if it were their own. This, combined with their friendly and professional service, turned a potential setback into a minor pause in my travels. I highly recommend Dependable Tire & Auto for anyone looking for reliable and exceptional auto services, proving themselves to be a dependable partner on the road.
Glenna Peters
a month ago
These folks go above and beyond. My first experience was with a tire going flat that they quickly patched while I waited. They worked me into their busy schedule and got me on the road each time I needed help. They've earned their name with me. In addition to efficiently fixing my car issues, they were courteous and provided good old-fashioned customer service. Big thanks to Jeremy and team!
Concerned Consumer
2 months ago
Met the owner when my radiator hose blew in the parking lot of Ingles. He not only fixed the hose, but he also replaced the fluid and refused any payment. I have been taking my car there ever since and they have been taking car of me ever since. As a woman, it s nice that I can trust someone to take care of my car. Thanks guys!!
Jenni DreamSmasher
5 months ago
5 Stars! I came in for desperately needed brake work and like absolute champs, everything was done in excellent time at a very fair price. These folks are awesome and do quality work. Be sure to get there early or book an appointment. They are always busy because they are the best!
Christopher Bluford
a year ago
Great place for great service! Veteran owned, honest people with great prices. Will definitely be recommending this place to everyone. If you need anything done to your car in the area bring it to these guys!Service: TiresService: Tires
Kim Slaven
a month ago
My fianc�e work for this company and was cheated on his pay. He was paid for 10 hours for entire week. The owner has little knowledge of automotive only what an app tells him. He won t allow the employ to work on a job he keeps stopping them to work on something else. Very unprofessional work environment. Now we know why mechanics keep quitting and going elsewhere. If he does all his mechanics this way he should be able to do work cheap bc he sure doesn t pay the wages for work done. I gave one star only bc I couldn t give less. A real pos!
Ruth Preston
a month ago
They stay very busy but get you in and out in a timely manner. They do great work and don't charge an arm and a leg. I would highly recommend them.
Jackie DH
a year ago
Friendly, efficient, and affordable! I highly recommend them! I hit a curb and my tire popped. I m so grateful they were able to help! Mark and the rest of the staff were nice. I came by on a weekday 2pmish and it was empty. I ordered my tire and Mark said it will be ready the next morning. They helped me install my spare free of charge! I enjoyed a cup of dark roast coffee while I waited. I highly recommend them!
Charlie Book
4 months ago
They do good work at reasonable prices. I have had tires, brake and suspension work done here and so far and have been pleased. So much so I now consider them my go to place in the area.
Brandi Cox
2 weeks ago
I hate to say it but the heart of this business is gone. The customer service since his passing is absolute garbage They had my husbands truck for over a week and tried to diagnose and quote before even looking at it When we went in to get his keys the remark was "good" This business went from top notch to super sketch over night
Chris McDonald
3 months ago
Called the day before and made a appointment to drop my truck off the next morning. Dropped my truck off around 9am and went to work. I called at 345 and they still hadn't touched it. But the employees was nice
Anita Gouley
7 months ago
They are truly dependable, and award winning for their Service and Ethics, having used their service twice, they were honest fair and with great integrity and their master mechanics quickly found my problem and fixed promptly,I recommend them VERY HIGHLY and feel certain they have every ability to take care of your needs. A family Business for ever 30 years, which really caught my attention they have a great location easy to find.Thank you, Jeremy and Mark you make us feel like family, making sure we are safe.Thank you Sincerely.Service: Transmission
Justin Dean Cofer
9 months ago
We bought our Mazda CX-9 Grand Touring new in 2019, and with just 34k miles, our tires were in desperate need of replacing. We got a quote from the dealer, and it would cost us $1400 plus our youngest child. My nephew and Sister in law recommended DTO, so we got some quotes, and they indeed gave us the best price for a better tire than the dealership. If I was asked what is the biggest thing they value, then I would say they place integrity as the most important value they show each day. They actually make very little on tire sales but use that as a way to build a relationship with the customer. They are local and veteran owned. We will definitely use them for our auto needs.
Kelly Moody
6 months ago
Was out running errands with my little one and ran over a screw near the shop. Pulled in and the team immediately took the car back and plugged it free of charge. They could have charged me anything, but instead they just took care of us no questions asked. Absolutely saved our day and we will absolutely be going back for regular maintenance. 10/10 would recommend.Service: Tires
AJ Summers
6 months ago
Had my 2006 Mustang GT completely redone with new engine, suspension, transmission, new Borla exhaust, electrical and most everything else mechanical. They did an awesome job. Also had a lift kit installed with new tires and wheels on my Tundra. Couldn t be happier with the work! Great service and price. I will take all my vehicles to them for maintenance from now on!!!Services: Transmission, Electrical repair, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Tire rotations, Engine repair, Transmission replacement, Side view mirror repair, Wheel alignment, Transmission repair, Brakes, Auto tire replacement, Auto maintenance, Battery, Oil change
Shannon Mason
3 weeks ago
Simply amazing! From out of town no one would or could help but they did! Thank you so much!
Mark Smith
9 months ago
I highly recommend this locally owned, locally, operated tire dealer and automobile repair shop. I have one of these newer model cars that takes 6 quarts of oil and a specialized oil filter. for its first oil change, I went to a big box brand name store and the cost was pushing $200.At dependable tire and auto it was it was about half that price and it was also done in about half the time.I have several neighbors who have taken tires to have nails or screws removed and they were never charged for the repair.i m not going anywhere again, except Dependable Tire & Auto.
Taylor Tvede
9 months ago
My husband ran over a nail and Dependable Tire & Auto did a complementary patch for him, so when it was time for me to get new tires on my truck, they were the first shop we thought of. I dropped my truck off before opening hours and picked it up after closing, and the team got everything taken care of for me while I was at work. They were really helpful working with me over the phone. We will be using this shop for all our vehicle needs as long as we are in the area. Thank you guys!Service: Tires
Doug Fletcher
5 months ago
They got me in/out in less than 20 minutes to fix a flat tire due to a bad valve stem. No charge, but I tipped their tire guy nicely.
Reily Kennedy
a year ago
Went to Dependable when my car would not start. They quickly identified the problem, communicated with me quickly, and helped me solve the problem. I am absolutely blown away by their honesty and trustworthiness. They were incredibly kind and helpful. I can't recommend this company enough! Thank you Dependable for a great experience in a time of stress. I felt appreciated as a customer. I will 100% use this business for all auto repairs and maintenance from now on!!!Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Vehicle safety inspection, Oil change
Jonathan Ulewicz
11 months ago
The Owner Mike is an outstanding individual to work with. Mike has always been more than fair with all the cars I have bought from him. If I ever had an issue, Mike either took care of the maintenance in total, or we worked out a percentage I would pay. I just had a transmission go out on a vehicle I bought from him after 90 days, and Mike still paid half of the price of the transmission and half the labor. OUTSTANDING CUSTOMER SERVICE.
rachel browder
10 months ago
Quick and awesome service! As I waited, every person that walked in the door was greeted by name! You can t find that service anymore
Tonya Cook
8 months ago
Friendly, fast and professional. My vehicle was in and out within 24 hours , they fixed my car super quick as I was not from the area. I plan on giving them future business from now on. !!!
William Bigge
a year ago
I live in downtown Knoxville and it s worth the drive to Lenoir City to have these guys work on your vehicle. Extremely friendly, top notch service and they stand behind their work. It s refreshing to have experience their customer service in a time where customer service is almost nonexistent. If you re looking for a trustworthy mechanic go see these guys they will take care of you and your vehicle.Services: Tires, General repairs & maintenance, Auto engine tuning
Eric Williams
5 months ago
Definitely lifesavers!Passing through town on way to Alabama fishing and had tire issues. Professional nice cheap and fast!Service: TiresService: Tires
Molly King
a year ago
I wish I could give them 10 stars! Kind, patient, incredibly responsive and informative. The shop is clean and welcoming. It's hard to find an auto mechanic who will deal straight with a woman and treat her with respect, not condescend, and actually explain everything. I cannot say enough good things about Mark and Jeremy. Bravo!!Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle InspectionServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle Inspection
Vikki Kelley
2 months ago
These guys really know their craft!!! Great warranty also.
Billy Pemberton
a month ago
Best prices I found in town without ordering, and keeping money in local business.
Justin Myers
a month ago
Awesome place! Friendly service everyday! Honest work!
Judy Singleton
a year ago
We were travelling to our campground when we had a flat tire on our camper. We were fortunate that Dependable Tire was close. We limped in and they had the tire we needed. They changed our tire within 30 minutes. They even stopped traffic so we could back out. They were so helpful. We also called back once we reached out destination and ordered more tires. We stopped on our way back home and they installed the new tires within a short time. We would totally recommend this business to anyone who needs a good tire, good service and empathy to the weary traveller.Service: Tires