Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
P G
5 years ago
Great experience. Kelly, Ryan and Ed were top notch throughout the process. I had a few questions and concerns, and they went above and beyond to make sure I was 100% comfortable with the car I was about to purchase. They let me take the vehicle to get my own inspection from Toyota, and the only issue were the brake pads. They did not hesitate, and replaced the brake pads for me no questions asked. I would highly recommend them to anyone looking for a used car. They will not disappoint, and will go out of their way to make the deal. Thanks again for the non-stressful, relaxed experience.
Chip Bendle
5 years ago
I'm adding another well deserved 5 star review based on my experience buying a vehicle for my daughter from all my new friends at South Cumberland Auto.If you are looking for a used car then this is the place I would recommend you go. They will take care of you. They have integrity and stand behind their vehicles and truly care.They had the exact vehicle she wanted in great shape and a very fair price. I cannot say enough how great everyone was to us. I felt like a part of their family.I couldn't be happier with the car and the 5 star experience.
Leslie Todd
5 years ago
Had a great, no pressure car buying experience with Ryan and crew! I hate car shopping, but these guys made it pleasant. They were up front and honest about quality and price. They are very selective with their inventory, we will be back!
Judy King
6 years ago
I recently purchased a "new to me" car from South Cumberland Auto. It was exactly what it was advertised as. Great, clean, one owner. Ed made the purchase easy and quick. This is a great group to do business with. Very professional and honest. Thank you South Cumberland Auto. I love my new ride!
Don Nguyen
5 years ago
I bought 3 SUV's from South Cumberland Auto and couldn't be any happier! They will do everything possible to make you happy. I am a happy customer. High integrity for a used car dealer, 5 stars!
Lauren Ritter
5 years ago
Great Price, Great Car, Great Service! Ryan responded to my inquiry quickly and Ed made the car buying experience easy and enjoyable. I will definitely be coming back to them for any used cars I may need in the future!
Sean Gurgainers
6 years ago
These are the most honest car salesmen I've ever known. They go farther then the extra mile to make sure you have a safe, dependable vehicle. I've seen the owner replace 5 thousand dollar engines for customers because he felt he was responsible for selling a car that had a mechanical failure. Great guys.
Vickie Whittington
5 years ago
Bought an 09 Jeep Patriot, on October 12, 2018, from them.No sales pitch, no pressure, great price.Ryan was a doll!!THEN all hell breaks loose!!It's going through a qt of oil A DAY!They offered to let "their" mechanic look at it.His mechanic ISN'T LICENSED OR BONDED!!The front end is BARELY hanging in there.No offer to fix that, go figure.I wouldn't refer them to ANYONE!!!
Rob Whittington
5 years ago
My wife bought an 09 Jeep Patriot from Ryan.At first, everything seemed great.After 7 days, we have to put in a new engine, due to it using 5 quarts of oil per week.We also have to replace the entire front end.I would highly discourage ANY ONE from doing business with them.A $6521 vehicle is costing us an ADDITIONAL $4500.
Jerica Greider
5 years ago
Ryan was a great when I came in looking at vehicles. They made shopping for a new car easy and never once felt hassled or pressured to buy something. I highly recommend them if you are in the market for a car.
Uriel Arroyo
6 years ago
Poor professionalism. The guy was laid back, smoking cigarettes and very unprofessional. Tried to negotiate a price and the salesperson sent the manager. The manager only discounted $200 of the original price and didn't like that I was 'negotiating' the price. At the end, the manager pretty much didn't care and lost my business. I had cash! Well...you are aware...
John Thomas
3 years ago
Met with Ryan to try and purchase a car. One of the most unprofessional people I ve ever met. Wouldn t get off his cell phone and showed zero interest in me as a customer. Left and ended up purchasing a car down the road.
Johnny Chandler
3 years ago
Ryan literally elevator (up and down) checked out my wife right in front of me.To make matters worse, his haggling skills were pathetic and he kept saying he was on hold trying to get info to give me.In the end, he scribbled an offensively low offer in pink ink for a trade on a 2016 Green model.
B Robertson
3 years ago
Even 1-star is too much. Ryan is terrible. Worst experience of my entire life. I wouldn't trust anyone that is connected to him in any way. BEWARE. Shady, unprofessional, a bad person, untrustworthy, and vindictive.
Ted Bogaerts
5 years ago
Best car buying experience I have ever had. No pressure and helped me find exactly what I was looking for. Could not be more satisfied with our car!
Just Me
4 years ago
Love Kevin and Travis. They have a great team and do excellent work. Very affordable and always take great care of their customers.
Riley Carter
3 years ago
I would steer clear of this place. I dealt with a Ryan who proceeded to check my wife out during the sale. Not only that but he ended up selling me a car that made it a week before needing a new engine. Stay as far away as possible.
Adam Darraj
6 years ago
Some of the nicest people you will ever meet, it's a blessing to see a used car lot do the right things and take care of their customers.
Amber Perez
6 years ago
Great laid back car buying experience, no pressure quick easy and great price! Sam was a pleasure to work with !
Debbie Lehew
5 years ago
I love you guys to death. This place will practically bend over backwards for their customers even after you buy a car. Thanks Ed. Debbie.
Kathryn Porter
5 years ago
amiable, fantastic staff that are very easy to work with and worthy of glowing praise!!
Pokebabes
3 years ago
Ryan made anti-Semitic remarks towards me.
Kamaal Kenyatte
5 years ago
Excellenct service, great people, good product, highly recommend
Ronald Loveland
5 years ago
Great people to work with. Will deal with in the future
u.s Auto GlassifheabdcheAnnedtdcTV
7 years ago
Great people .
Regis Rodriguez
4 years ago
Very good.!Muy Bien.!