Pilot Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CALI
a month ago
Had to stop here for a quick here for a quick rest break. The men s bathroom was disgusting, very dirty, floor wet and the stalls were a whole other thing. Avoid. Very busy with a lot of floor traffic from truckers, fed ex vans and gas traffic. I decided to use Popeyes chicken rest room which was much cleaner and ordered a sweet tea to go.

  Demond Presley
2 years ago
Jason and Cassandra were excellent I really appreciate them both for talking to me and assisting me with what I needed. Store looked amazing. It s a huge store on the inside. It kinda of feel like a food court inside a mall. All the associates were busy working keeping the store looking great earlier in the day. I do hope and wish I could visit this locating more often. Everyone was super friendly and nice. Thank them sooo much. Most people wouldn t say anything to me, probably just speak. But I thank them for even coming to work to even deal with us customers. Thank you to everyone at this location.

  Kim Mitchell
a week ago
Very clean and lots of stuff to rats. The Cinnabon is awesome.

  Rafiul Islam
4 months ago
The 2nd story driver's lounge/ corridor is a suitable space for Salat comfortably.

  ANGEL VanHammer77
2 weeks ago
You don t have to pay for parking!!! Another driver and myself were refunded our reservation bc other truckers who did not pay were in our spots and pilot said they will not make them move. So just know that b4 you pay 20$ for a reservation here and good luck finding somewhere to park in this area

  Branden Malbrough
2 weeks ago
Not a bad place to park . A lot of food places around. Would advise not to go to Logan s unless you want to spend a good bit of money for a steak boiled in water. But the truck stop is ok just like most. It is what it is life as a truck driver lol

  Chris Chilton
2 months ago
Clean and nice store but as a trucker they re really not for use. Out of all the parking spot of about 100 only maybe 10 are not pay to park. 20$ a night just to park here.

  David Bracken
5 months ago
This one is a work in progress. Pilot travel centers are some of the best places to stop. Bathrooms are the nicest and cleanest. Food choices are very good along with an attached fast food place. There is always a good selection of travel related goods available. Parking is plentiful.

  Caren Knox
a year ago
After traveling overnight, stopping at a place as clean and helpful as this, with the upbeat employees that were there, helped me reset my attitude and start fresh for the remainder of my drive.They have safe, clean showers. I d never used a travel stop shower before, and a kind cashier walked me through what to do and assured me I was safe. It was a great shower!If I m ever in the area again, I ll stop even if I don t need anything, just to experience the smiles & clean, bright shop. And very good coffee, of course!The photo is the shower waiting area, which was very clean & comfortable.

  Angela Patrick Bowman
3 months ago
I'm giving 3 stars because of ONE person. Everyone is friendly, caring, nice, professional and helpful. The store itself is clean and comfortable. Then you have someone named Brian..... That's what his name tag says anyway. How he became a manager is beyond me. He is not the type of person who should have that position. Rude, condescending and horrible. Please avoid him when coming here. He always has some issue with someone everytime he works. Yes. I'm serious. EVERYTIME. Never fails it seems. Otherwise it isn't so bad.

  A.F. James MacArthur
6 years ago
This is a first rate truck stop. Lots of amenities and features for every kind of traveler, both the working transporter and the general motorist.Friendly staff. Tons of USB and household outlet charging stations in the food court area.Lots of wide, easy access pumps. A good amount of parking. Entire facility -- including the rest rooms -- are exceptionally clean. The place is well maintained.Large food court with plenty of good seating. Choice of Dairy Queen, Subway, Cinmabon, PJ Fresh Hot food, plus package deli food and tons of snacks and beverages in the store, including alcoholic beverages.This place has everything you could ever want from a highway truck stop and then some.

  Josh Crosslin
4 years ago
The nicest truck stop you'll ever visit. The bathrooms are spotless, the food is fresh, and the staff is friendly. Plenty of seating and pretty much anything you could want to eat or drink. I will be stopping here every time I'm in Lebanon. There's also a free air pump next to the diesel pump out front.

  Christine M Garcia
5 years ago
Dirty bathrooms, dirty coffee area. Not busy at all, I know why, except for fuel area, even that was dirty. Employees checking out had no clue what they were doing and were as rude as their subway counterpart. Professional driver with gas fuel but wont be back to this local. 11:40/12AM, fri/sat. Someone should also teach checkout people that debit is a form of cash....

  Virtual Inspector
6 years ago
2017-08-22 Very nice and clean too. Driver lounge is upstairsAttention corporate: Halal food choices please.I'm Muslim and I have been here today

  Melba Jobe
2 months ago
January 26, 2024@7:43 AM. I/ WE'RE PURCHASED "THE BEST" BIBLICAL MATERIALS (BIBLES), FOOD, COFFEE, PASTRY, CUSTOMER SERVICE, ETC. FOR SEVERAL (OVER 10 PLUS YEARS), YEARS FOR OUR FAMILY/ YOUR FAMILY & COMMUNITY. EXPRESSING GRATITUDE IS PLEASING TO GOD AND OTHERS !

  A B
3 years ago
It's been forever since I had visited these places but this place is so cool. I loveeee the crystals! I'm just a tourist going around and checking out places.

  Matthew Falls (lobstahtrap)
9 months ago
Review based in driving Class C motorhome and TOAD. This is a rare Flying J with dedicated RV pumps - even had air at the pumps. Facility was clean and updated.

  Jess Jones
4 months ago
Making people do the shelf checkout so they don't have to check customers out is a little ridiculous , some people don't want to do your jobs for you just saying

  Kendra Shackleford
5 months ago
I've had to cancel my debit card after I stopped here for gas and paid at the pump. My bank said they've traced the fraud back to this. This Pilot should have better monitoring of their pumps.

  ty smith
a month ago
Clean Showers. NO CAP. Smell good when i came in. You can tell someone took their time in cleaned it properly.

  victoria clark
4 years ago
Place clean, restroom too!!liked the breakfast it s freshly made and more food to choose from.But not a avid fan of pay-per-no-view(RP)parking spots

  Mr Talleyman
9 months ago
VERY SMALL CAR PARKING LOT UP FRONT, PULLED IN WITH SPRINTER VAN TO PARK FOR THE NIGHT, 30 MINUTES OR LESS PARKING SIGNS ALL OVER PARKING LOT, NOT A VERY WELCOMING PILOT , SO I PULLED RIGHT BACK OUT AGAIN TO PARK OVERNIGHT ELSEWHERE.. I WONT BE BACK..IT'S UNLIKE PILOT TO NOT BE ACCOMMODATING TO WORKING OTR SPRINTER VAN DRIVERS.

  Don B
6 months ago
Very nice truck stop. Set up nice. Was either just built or redone and the restrooms very sad to say were not the truck stops fault its because of unprofesional drivers.

  Davena Jeff
7 months ago
Bring mold spray when you shower. The shower wasn't cleaned after the last person, it was dried with towels. This is the 1st pilot to have spotless fans in the shower room. I was woken by a rude staff who told me i needed to move my truck from staff parking after the day manager already told me it was fine. Staff forget this is a truck stop for truckers. The laundry room needs a good deap cleaning. The chairs in the waiting room have food, bugs and strash in the corners. Food is fresh and the main store looks great. If you're looking for staff day or night, check the closet upstairs by the showers. Someone's always in there sitting. Make sure you keep the new girl. She makes coming in very nice.

  SrimeX
a year ago
This is number one lazy staff pilot by far in my career , drove whole night I went to get a coffee but there was no milk for coffee,checked the second machine for milk again empty, asked the cashiers (two over size white women)they gave me an ugly looking and say we are running out of supplies, whoever manage this location pilot need fire the manager first and second cashiers gives this bad attitude is not good for business , managers duty is send the inventory report what they need and cashier need to retrain for customer service, if cashier has personal problems going on , get a laundry job that s what suit you

  Lance Chugg
3 weeks ago
Big selection! Almond M&M's! Automatic checkout. Clean!

  Jonathan Rodgers
8 months ago
Very nice people work here. They need to work on the showers though, as there are leaks & sometimes they don't work right. Also, the elevator has been down for around a year. If not for these issues, I'd have given it 5 stars.

  Prince Silwad
2 weeks ago
The worst pilot ever I see in my life the employees over there so rude and they don t do there job right

  Greg Best
3 months ago
Drivers stop spending your money on Prime parking, per the managers words last night they don t enforce it.

  Alok Amatya
a year ago
Some of the young staff here are uncharacteristically rude. Perhaps they should be better trained before being placed in a customer-facing situation.