O'Reilly Auto Parts
4.4 (73)
200 Duke Dr Ste 200, Lebanon, TN 37090
(615) 466-1526
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony Anderson
3 weeks ago
I m from Texas here and my car was heating up and I didn t know what to do. I stopped at O Reilly Auto Parts and the nice staff were eager to help me find the meaning behind the code my suv was reading.
James Fry
6 months ago
So I got here at my strict appt time and was given a door. All is kosher. When I get to the door there s a truck in it. I figure I ll call and see if there s another door. Halfway through I m the driver and they hang up on me. Truck starts to leave so I go to back in and another truck zooms in the door. So naturally, I call again, and this time they don t hang up but choose to now inform me that there s a line for the door. Alright, well that s info that would ve been nice before heading around. I ask if there s another door I can use and the answer was no. Apparently if you aren t an oreilly s truck and you re making a delivery, you only have the one door option, so appts are a moot point, trucks are constantly going in and out making it difficult to even just sit and wait, and they take far too long to unload. Id rate it at zero star but google won t let me. 0/10 if you have the option to decline a load to here, I d recommend it. If you re picking up here I m sure it s fine
Brandon Olivares
2 months ago
Excellent service, especially Cason this guy was very kind and helped me with everything, good customer service.
Sean Wiedenfeld
2 months ago
Been here a few times, always nice and helpful.
JASSEM A.
5 months ago
They load me with old engine parts and my trailer all full of oil and I ask them make sure all the parts not leaking oil and he said no they don t and now they don t want to pay me to wash my trailer from the oil
Cap Davis Cams
2 days ago
Always great help for commercial accounts!
Karen Dunn Swafford
a year ago
Was sent into the store, by my husband, with some random parts that were unidentifiable by the part number listed on them. The sales associate, Donnie, was able to identify, research and get me the correct replacement parts needed right there in the store. Knowledgeable and friendly, thanks for a good experience!
Marcin Pyzik
8 months ago
Terrible. My appointment was at 9:00am. They did not put me into a dock until after 11:00. Then took another hour to unload a few pallets. Extremely slow and lazy. Made me late for my other appointments.
Bryan Hansen
2 months ago
Always a great place to buy parts
Jaybird Yarborough
6 months ago
Almost always have what you need and very helpful and knowledgeable staff
Whitnie Tunnell
3 weeks ago
Don't waste your time with this place
Erik Vick
2 years ago
Parts front with a warehouse attached in an industrial park at this location. Michelle is great to work with. You do have to drive around to a different part of the building to get your part from will call here. They were the only place in town to carry my part for my 2015 F350 diesel.
Chris Maynard
a year ago
A top notch staff very helpful !!!!! With everything paint parts products info delt with most everyone lots. Of names thanks again for your help
Kyle Boll
a year ago
Great customer service and willing to help with any issues you may have with your vehicle
Kenneth Culbertson
a year ago
They had everything we needed to repair our broken axle and get back on the road, friendly staff, clean store, well stocked and reasonable prices.
Project_Spoonz
a year ago
Easily found what I needed. Employees were nice. Great location as well for me.
Elizabeth Jinks
2 years ago
Every O'Reilly's I've ever been to the customer service is A++ when they open the Distribution Center in Lebanon Tennessee I immediately went and applied I just started my new position and left my old job! That's how much I love O'Reilly's!
E pluribus unum
2 years ago
I was wondering if there was overnight parking. I don't know but nobody bothered me . People in receiving office was nice and they unloaded my truck fast.
Sara Shanes
a year ago
Excellent customer service. Got the correct part first time. Would recommend.
Gina Johnson
2 years ago
Very helpful and prices are better than other part stores. This location also contains the warehouse so the parts are right there.
Ceyhan
a year ago
Everyone was great. Had all the parts I needed. Biggest O'Reilly warehouse I've seen.
Steve Gaskill
9 months ago
Didn't have what I needed and thay didn't really want to help
marek pyzikiewicz
a year ago
Very nice place , awesome people , fast unloading, overnight parking!!!
Jerry Bush
2 years ago
They are always nice and helpfuI I'm glad we have one near us.
Floyd Smith
a year ago
Just come here, guarantee you get home with the right part(s). Staff is on point
Dani King
2 years ago
Great people nice people quick people check in and check out less than 30 minutes
Lady Love Cabrera
2 years ago
First time trying this place and I didn't enjoy the food in this location, service was not good at all, the lady that took my order was very rude, not again.
ebony warren
a year ago
Gunner Was amazing He went above and beyond for me
William Ramirez
a year ago
Super big new warehouse ...amazing...still after 3 years...and counting...
Samantha Wyatt
a year ago
I work here it's a very great place to work