Lebanon RV Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Brent
5 days ago
We rented an RV through Cruise American and the pickup location was Lebanon RV Center. Since it was our first time with an RV, Greg was very patient and took the time to make sure we were comfortable with all the systems before we left. He also gave us his personal number in case we had any after hours questions. We had a great experience and appreciate the courtesy and professionalism of all the staff we encountered there.

  Wade Hurd
2 months ago
My Wife and I are beyond pleased with the ownership and team at Lebanon RV. We had an insurance claim and we were referred to Lebanon RV, from the first day we met Greg and team they were great with communication and explaining how everything will go and we got a tour of their facility. Once all was said and done our 28 Travel Trailer looks like it s new. We are very pleased and wouldn t to use them again in the future.Thank you Greg and also to your team we appreciate all you did.Wade

  Les M
a week ago
I have been using the service here at Lebanon RV Center for over three years. Greg, Devin and the staff have always addressed my needs for service and/or repair in a direct, knowledgeable and timely manner. I have never felt as though they were telling me one thing and providing another. They are all extremely honest and forthright. ANYONE in Lebanon owning any type of an RV or simply passing through and needing RV parts or service should NOT EVEN CONSIDER another shop or RV service and sales center!!! There is NO ONE else that even compares!!The time came when it was time to "rehome" our Class A rig. I contacted Meleia at Lebanon RV to explore a consignment listing. Meleia answered all our questions, was extremely honest on what to expect and made us feel that we made the BEST decision in trusting her with the sale. She advertised the rig constantly on various apps and sites, kept us well-informed about inquiries and oversaw her complete and capable staff to prepare the rig for showings. At the time of the sale, I inspected the rig and found that Meleia and staff had the rig looking showroom new! Almost made us change our mind about selling!!If you don't use Lebanon RV center for ANY of your RV needs, you have missed your greatest opportunity to have your RV needs addressed in a knowledgeable, honest and efficient manner.Kudos to Greg, Meleia and your staff for all you have done for us. Best wishes for all of the success you achieve in the future!!!!

  Brody Ray
11 months ago
I use my RV as a rental and for personal use and I had a renter return it the day before with a slide not coming in correctly and a leak from the shower. I had one day to flip the RV and get it ready for a rental the next day. I called around to places all over the Nashville area and couldn t find anybody to get it in right away. I called these guys and they were quick to answer my questions and very nice from the start. I booked the appointment and they got it in fast, fixed everything fast, and turned it over to me the next day right in time for my next reservation. They could have price gouged me for parts and repairs on the slide but told me it was an easy fix and that saved the day. I was on a tight budget and that we re honest with their pricing and I don t feel cheated. If you need good honest fast work done these are the guys! Will be taking my RV back here every time I need work done!Services: Electrical, Body & Trim

  Michelle Fendt
2 months ago
We recently bought a 5th wheel camper from here that they were helping a customer sell. Not their unit. They had it clean and everything running inside when we came to pick it up. The awning wouldn't work, Greg and his team sprang into action and got it working in no time at all! in the rain... Great people! I highly recommend this place! Tony and Michelle Fendt

  Ben Altom
9 months ago
Greg has been unbelievably helpful as we have learned how to be RV owners! The manual never actually tells you the whole story and sorting through the internet on best practices is impossible! He was able to get us squared away with the electrical setup to meet our exact needs and trouble shoot along the way to get it dialed in. I can t say enough about this shop and their crew. Glad to have them in Middle TNServices: Air & cabin filter replacement, Electrical, Air conditioning, Battery

  Phillip Derryberry
4 months ago
We have used Lebanon RV Center several times to do various repairs to our Jayco Granite Ridge motorhome. They also winterize it for us while they have it. The quality of the work is always excellent and above expectations. I recommend them to anyone who is looking for a reliable and honest shop to have your RV worked on. They also have an incredible selection of RV accessories to choose from if you have a need for it.

  Linda
a month ago
We could not be more satisfied with the staff, owner and work performed by Lebanon RV Center!!! From our first visit 3 years ago to present day they have always gone above and beyond with repairs and teaching us newbies about our Super C .we would definitely recommend them for any issues with your RV!! Thanks for everything y all do!!! Linda and Gary Clark

  Christopher Beaver
6 months ago
I m not from Tennessee but I am here working and staying in a camper. My wife and I have had a few problems with our camper since we got here in January. We have have gotten several parts for our camper from Lebanon RV repair because our extended warranty was excepted here. They also go us a local person who does the work that came to our camper. Our accommodation stopped working in July so we needed a new fast. They said they had one but after checking the model number it was the correct one. They said they order one but it would take two weeks to come in. We couldn t wait. We found one at a dealer that was the exact model we had and was 800 dollars cheaper so we got it and had it installed. We needed a couple other things done and made an appointment to drop it off and get it taken care of under warranty. The owner Craig called my and was very unprofessional to her on the phone and had her in tears saying we are not welcome there because we didn t get the AC from him. Come to find out we have been paying for the labor for getting work done and we believe he has been charging the warranty too. We will never go back here for anything and deal with a rude attitude from a guy that isn t honest either. Double check everything if you go here to be sure you don t get the same treatment as we did.

  Lauren Bartholomew
a month ago
We love these people. For our first RV trip using Cruise America, they helped us feel so at ease and were so helpful. We'll be back!

  Kylie Knee
a month ago
We had our water heater bust a pipes during the big freeze, and they were fast, efficient, and extremely helpful through the whole repair process. Couldn t recommend them more!

  c baum
6 months ago
Hands down the BEST RV experience we have had in our 4 years of RV-ing. Greg at Lebanon RV is a straight shooter with so much RV experience - he and his team will get you back on the road.Thank you for going above and beyond to make our deadline for our trip - not once - but twice!! We are forever grateful for a seamless experience.

  Cheyenne Tomblin
2 months ago
Me and my husband had many issues with our heating system in our rv.. the man behind the store is a genius and amazing helped us with all of our issues. No matter how often we bothered him or how annoying we may have been.. thank you so much

  Jed
5 months ago
Any and everytime I need to find a part or have something fixed on my camper, these guys are the bomb diggidy! They are friendly, honest, and they truly want to help you. These traits and qualities are hard to find these days. I will always go to Lebanon RV Center for all my camper needs!!

  Rachel Blackwell
5 months ago
We would definitely recommend their services! The staff is nice and friendly and took care of our repairs. They done a great job. We will be using their services again in the future if needed.

  Jeff Davidson
6 months ago
I can t say enough great things about Lebanon RV Center or its owners and staff. Not only does the maintenance team do superb work, but the owners and staff are knowledgeable, friendly and thoughtful. Greg cares about his staff like family; gives back locally and supports our veterans (with deeds, not just lip service). This business is the epitome of a great local, small business and after my experience with my RV repair, I ll never take my RV anywhere else. Great people, great service, at a fair price.Go here; they ll do you right.We purchased a used RV a few years ago not knowing if we would like camping, but it turned out to be a magical memory maker for our family. It developed a leak on the slide out and we took it to a local big box, well known camping store for service. Not only did they keep it for ~4 months, they did not fix the leak, but may have even made it worse. During the winter, our camper floor and walls of the slide out were rotten, insurance wouldn t cover it and we were heartbroken and concerned about the cost of something we couldn t fix ourselves.Greg and Pablo walked us through the extent of the damage, what was needed to be done to repair our RV and identified several other issues that needed attention. Greg walked through the costs associated with the repair and helped to identify areas where we could save some money. During the repair process, the communication was outstanding. They listened to all my requests and followed-up accordingly.After just a few weeks in the shop, our RV is in better shape (inside and out) than when we bought it. The service team and workmanship went so far beyond our expectations it s hard to express in words. At pick-up the team walked us through every repair, answered all our questions and helped make a plan to maintain our camper. That right there, is exemplary service!In short, they care about their work and their customers and it shows. We ve been ooing and ahhing at our camper since pick-up.Services: Tires, Body & Trim, Brakes

  Bill Singleton
3 years ago
We traveled to Lebanon, TN from Texas Hill Country only to get set up and realize we had issues getting hot water to the faucets. I called Lebanon RV and Greg was extremely friendly and helpful. He also new exactly what the issue was and said bring it to me in the morning and I will get it fixed for you. He did exactly that and we couldn t be more grateful.

  Diane Vaniman
7 months ago
We are so thankful for Greg and his entire crew!We own a 2019 5th wheel and found Lebanon RV Center a few years ago. We are extremely particular when getting repairs and taking care of preventative maintenance issues. We have used other repair shops and not been happy. Fortunately, Greg shares our passion for doing things right the first time!We had a water leak that ruined the main sub floor of our coach (due to a previous repair from another dealer that was not installed properly). Greg was not afraid to tear into our subfloor and not only replace it but by reinforcing the floor trusses, basically re-engineered the main living area of our coach to prevent any further damage or issues down the road.If you need anything on your coach, Greg can do it! With his years of experience, he can fix anything, do it right and with confidence.Since then, whether we have taken our coach into Lebanon RV Service for maintenance or repairs, Greg and his team continue to offer dependable service.Greg and his crew want to do things right the first time, so be patient because any wait is worth the repair. You will not have to return to have things "re-fixed!"Thank you Greg and your entire staff for being so passionate with your work! Reliability is a trait hard to come by in the RV Industry!

  amber burks
9 months ago
Wonderful customer service. Super friendly staff. Everyone greets you and acknowledges your presence seems to be a thing of past at other businesses. I called inquiring about a specific part. They looked up the item and even confirmed that they physically had it in stock before I drove all the way from Nashville. I will be getting all my RV parts/supplies from them from now on! Highly recommend Lebanon RV Center!!!

  Heath Swallows
10 months ago
It s incredible how great they are. They have every single part you need in stock. Greg is as honest of a guy as you can meet and nobody knows more about trailers/campers/RVs than him. He will fix your problems guaranteed. He also tries his best to save you money. You don t find people like Greg and his team anyone. You can trust them.Service: Air conditioningService: Air conditioning

  Patricia Shields
9 months ago
Traveling through TN on our way to Indiana and during our overnight stay at Cracker Barrel our ac died on our 2006 Winnebago Class C motorhome. We got there shortly after they opened and he had ac needed and the relay also needed. They got right on it. We were able to run errands while they replaced the AC. Nice and got us back on the road. Much appreciated. So for your RV needs this is the place to go. 5 stars!Services: Electrical, Air conditioning

  Emanuel O. Roland II
4 years ago
I highly recommend Lebanon RV. They have been servicing my motorhome, since I got it 3yrs. ago... If I ever have questions or issue I can always call Greg for answers. Greg and staff are super friendly and always go over and beyond to make my needs have been met! Whenever I have an issue Lebanon TV is my first stop...

  Heather
a year ago
We arrived at Tim s Ford State Park yesterday for our first outing of the 23 camping season. When hooking everything up we discovered water pouring out from the back end/ underbelly of the camper. We called Lebanon RV because they had winterized our camper for us before we put it in storage October of 22. They asked me to text them picture/video of what was going on and that they would call me back. They called back just about immediately and said they were sending a technician our way. I was quick to remind them that we were out of town and they said yep what s the address where you are? Now THAT my friends is customer service!! There are a lot of places that could take notes from the kind folks at Lebanon RV. I was shocked that they were willing to send someone to us when we were a good hour & a half almost 2 from home. The technicians were friendly, courteous and had us fixed up in no time!! It was a fairly simple issue but aggravating nonetheless. We bought our camper from a dealer, but we won t be using anyone else except Lebanon RV for our camper services from here on out. Thank y all for showing us that customer service and caring really does still exist! We appreciate y all and will recommend y all when needed! Your newest customers for life- The Brakefields

  Jon Wilson
10 months ago
We had a small water leak, probably from the winter freeze. It was not significant enough to cause us any problems so we were on a trip to South Carolina. During our trip on the road, we got to Cookville to fuel, and discovered that the water leak had gotten much worse. We were headed home and ready to completely cancel our trip and really bummed. Just for grins and giggles, I called Lebanon RV center to see what they had to say. Devin told me to bring it in and they would take a look to evaluate the situation. It turned out to be the freshwater tank drain valve that had cracked from being frozen. They tore into it, got it all fixed and I was back on the road in about 4 hours. Everyone there is extremely nice, very helpful and made you feel like you were the only customer there. I highly recommend them for RV service and parts. I will definitely be using them again.

  Motty Chen
9 months ago
One of the worst experiences of my life, not only with an rv shop, but with any customer facing establishment.The owner, Greg, will seem super friendly and willing to help, claiming to know how to take care of you. Not only the work they did was wrong, I had more damage in the way out than I had when I came in.The owner makes promises he doesn't keep, and dare you to confront him as he will use any word in the book to kick you out of there, over charge you and cause damage to your rig.This shop purposely cut my break wires, claimed that 17.5" wheel are 'rare' (those are standard for bigger 5th wheel, could be found on etrailer) and cut my tank reading wiresThey charged me over $2,000 to replace a wire...Avoid at all cost!

  Brad Wolf
5 months ago
Lebanon RV has fixed everything we ve thrown at them over the last several years. We travel over 7 months per year in our 5th wheel and cross the whole country. We bring our RV back to Lebanon RV if we can wait for repairs.Services: Electrical, Body & Trim, Brakes, Air conditioningServices: Electrical, Body & Trim, Brakes, Air conditioning

  Jackie Farmer
9 months ago
Lebanon RV Center was amazing!!!I highly recommend them for anything you need for a camper!!Our wheel bearing went out on the interstate and ended up tearing up our axle. We were stranded with our 4 small kids.We called MANY places and no one could help us in a timely manner.We called Lebanon RV and the owner was soooo nice. He had our axle in stock! We bought 2 that has the leaf springs and everything.It was his wife's birthday so they had a big meal for her. His employee of 20 years is from Guatemala. Anyway they had made shrimp ceviche and shared with us while we waited on them to load the axles!! The shrimp came straight from his friend that works on a shrimp boat in Louisiana!!I highly recommend Lebanon RV Center!!

  Drau Kokoye
a year ago
I Called and asked if they could install a pair of corner caps on a box truck, The gentleman described very thoroughly on the phone what they will do and even gave me a rough estimate. I loved the family run/operated environment, i dropped off the truck and even though the work was way more than they expected, they kept their word and stayed with the price they quoted me. Definitely recommend and will for sure to give further business.Service: Body & Trim

  Tony Edgecombe
7 months ago
An absolute wonderful experience here. The people were as kind as can be. Knowledgeable and helped us with a cash discount too. If you ever need anything RV related, definitely stop in at Lebenon RV!

  Kevin McGovern
11 months ago
Great experience with Lebanon RV getting a dingy hitch package installed on my Fleetwood Flair and Chevy Equinox. Devon the manager is a former Roadmaster employee and was able to order the parts quickly. John the install technician did a great job, it looks as neat as a factory install. He then walked us through hooking up and disconnecting the equipment. Very pleased all around.