Gray's Auto Unlimited LLC
4.4 (62)
1515 W Main St, Lebanon, TN 37087
(615) 543-5042
graysautotn.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Payments
- Checks
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ellie Talis
4 months ago
Recently bought a car from Grays, love it. Great mileage and I got a great deal. Mike is an honest salesman and he helped me finance. Will be coming back to get my son a car.
Charlotte Edwards
4 months ago
Omg I love my new Lexus, thanks to Mike for getting me a deal that doesn t break the bank! Good to know all car salesman are not crooks.
blueshi EBG
3 years ago
Bought a 2002 Nissan Xterra at Gray s Auto today from Sean Gerard and I literally could not be more pleased with the ease of the transaction and the quality of the vehicle. Honestly, I DREADED buying a car because it has consistently been a long drawn out, torturous process but this was SO quick and SO smooth. I m so happy to buy local and keep my money in our community. If you need a car, Gray s Auto is the place to go and Sean Gerard is the person to talk to!
Jaylen Wyatt
a year ago
When I went there not knowing who they was, I was looking at a car just look then Sean came out to talk to me we went inside, he did everything in his power to get me the car that I ve always wanted. Out of all of the car dealerships he was the star of it and made it the best dealership I ve ever been too! I would recommend this dealership to everyone that is looking in the car market and ask for Sean he will get you the car you want whether they have it or not he ll make it happen and get it one way or another. He was also very patient and being there I can say I ve became best friends with him. My rating 10/10
barberjeff31
a year ago
I recently bought and traded with Gray's Auto. The sales manager, Sean, was the easiest salesman I've ever done business with. He was honest, no gimics or antics like I've dealt with in the past. This was the most stress-free car buying experience I've had and would recommend them to anyone looking for a good vehicle.
Laura Cowan
a year ago
I am more grateful then I know how to say! Not just for the new vehicle, but more so for the amazing service! I went in knowing nothing, and Sean was more than helpful, friendly, patient, and most of all honest! Could not have asked for a better experience!
Bethany Shanks
a year ago
We found the exact truck we were looking for at the exact price we wanted to spend, drove 6 hours to get here but it was definitely worth the drive! Sean and everyone else was so helpful and courteous even while our 3 little ones ran around their offices like crazy people, would definitely recommend!
Cody James
4 years ago
Sean was great to deal with and got us into the exact car we wanted for the right price! It was a quick and painless experience much better than we ve had with other places in the past! Thanks to Grays Auto and Sean for everything! We re thrilled!
Danny Burleson
2 years ago
WOW...I dont know where to start, because at every turn Sean (sales manager) solved some Challenges that my wife and I had. It wasn't a got you done deal. IT was a let me put you in a nice vehicle and help you to get on the right track, all the while still giving you a great deal. Im 61 and in all my years I've never had such a easy car buying experience. You haven't done yourself justice unless you stop in.. And give SEAN a chance to work for you. I will be back to buy my next vehicle. Great Place ...I could go on and on.
Jo McKinney
4 years ago
One of the BEST experiences I have ever had buying an auto!! Sean and Ashley are Awesome!! The whole staff are Great!! Very Friendly, Mannerly and Honest!! I would Highly Recommend purchasing from this business!! If you are looking for a vehicle this is the place to go!! They Greet you with a Smile and donot pressure you to buy!! I m sold on this business!! Thank you Sean and Ashley!! Jo McKinney
Caitlin Frazier
3 years ago
We bought a rollback truck for our own dealership through Gray's. They were fantastic to work with. When we had mechanical problems a few days after purchasing, they had us bring it right back and serviced it. Extremely happy with the amount of service!
Amy Daniels
3 years ago
Honestly, I would leave ZERO stars if I could. I called and made an appointment to test drive a car. I already knew I was going to buy it, I just wanted to make sure it drove ok and was prepared to pay for it once I confirmed it did. WHILE I WAS GONE ON THE TEST DRIVE THEY SOLD IT OUT FROM UNDER ME. When I walked back into the office, the salesman asked me how it drove, did I like it and did I have any questions. I asked him a question about locking in the convertible top and he explained it to me. Then, said well, unfortunately, this man just bought the car. SERIOUSLY??? He asked me for a review of the car for the man he just shadily sold it to?!? While I was test driving it, without knowing if I was about to pay for it straight out, they sold it without giving me a second thought. I would NEVER consider buying a car from here again. If their sales tactics are that shady and their integrity so lacking, they would have no trouble scraping the bottom of the barrel to get a car sold. Completely and utterly unacceptable.
clint stevenson
9 months ago
Test drive brought on check engine light. Told them they immediately cleared it and tried to tell me it was due to tire size. Needless to say I went elsewhere!
Caroline Weltz
3 years ago
drove out of state to get a vehicle from these guys, loved the price at first, loved the attention. although i was put through a lot trying to get it. the vehicle i got a loan for was sent to auction while i was buying it. i had to pay extra to get it back from auction! drove 10 hours to get my vehicle and they let me leave the lot with an empty tank of gas and barely any coolant!! when i asked about the gas, the owner directed me to a gas station???? a little inconsiderate, considering i d been through so much and driven so far.nonetheless, i m thankful i actually have my vehicle. just thought everyone should know *side note* - i would like to clarify that i was very thankful for Sean, the sales manager, and all that he did for me getting me into my vehicle. as for the owner of Grays Auto (who i dealt when picking the vehicle up because Sean was out) i cannot say the same.
Ricky Woodard
a year ago
Very nice and very helpful, if you or someone you know is looking for a quality pre owned vehicle, go see Sean Gerard sales & finance manager at Grays Auto.
Patrick Gibbs
9 months ago
Can't recommend enough!! Milli went above and beyond to help me drive away in the ride I had my heart set on!!!
A.M.O. Pianos (Mason & Hamlin)
3 years ago
Excellent place to find a quality vehicle! Sean really made the whole experience smooth and relaxing. Love the car, thank you guys!
lindsey jackson
a year ago
I ve been everywhere and every one said no or couldn t do it I got approved I highly recommend this lot to anyone better than any lot I have every been to he will do everything to get u in a vehicle u won t be disappointed
Thomas Baker
2 years ago
Sean..is the person to see. He went hard until the end to make sure I was satisfied. N got what I wanted much love to him. I could. Never thank him.enough
Karah Andrews
2 years ago
Me and my mom went and bought a car today,and even though we didn't get everything settled until after they closed Sean still kept working hard and didn't get in a rush just cause they were closed,great experience
Jennifer Curran
4 years ago
The owner and social media manager were polite and courteous. They worked with me even though my circumstances were not great. The process was straight forward and easy.
Timothy Music
a year ago
They were really Helpful and they done everything they can to make sure I get in the vehicle at a good Interest rate And payment
Devin Jones
3 years ago
Great Business and VERY helpful staff. Go see Sean and Ashley for your next vehicle. They can find anything to fit your needs.
Elizabeth McQueen
3 years ago
I highly recommend that you talk too sean gerard about your next vehicle purchaseGreat customer service and very professionalA+top notch honest and reliableOverall a great experience
Angel Lynn
4 years ago
Love this place and love my car it has been a blessing! The people here are so kind and will work with you to get you in a good vehicle!
Elizabeth Jinks
2 years ago
Need a car.. they got u. If they don't have it and they can't find what you're looking for then u don't need it! I love this car lot and the peeps are amazing!
MOT Keese
a year ago
Excellent service... Great Customer Appreciation.. Best Car lot ever
travis franklin
3 years ago
Easy to work with, gave me a fair trade offer on my vehicle when I purchased a work van from them... highly recommended
Tyler Parker
a year ago
Super friendly and kind staff, Sean helped me out a lot. I recommend
Joe Key
3 years ago
Great people they made me and my dad feel at home at got to drive away with my new car ill be coming back here for sure !!