Cars Unlimited Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carrie Fanning
2 months ago
Don't go here. Beware!! Bought a car a week ago. And everything is going wrong with it. Check engine light came on as soon as I took it home. Then not even a week later my check gauges came on with the lightning bolt symbol and my temperature gauge stays on the cold positioning. Since they don't care I'm spending more then what it's worth. Just don't they went down hill.

  Jill Newman
3 months ago
Purchased 2 cars from this lot. They are difficult to conduct business with. If you don't ask a direct question about a specific issue they don't offer any information willingly. And then they were omitting essential details. Be it intentional or accidental.

  dillard tabor
a month ago
Not impressed. Did not meet anyone when I walked across there lot and looked at a couple of vehicles. Vehicles where older, fair condition. No recommendation for this dealer.

  Carlie Vanhook
a year ago
My fianc� and I bought a 2018 Kia soul about 6 months ago from here, after spending an hour looking and test driving all the cars that looked like they were in okay condition compared to the rest we finally settled on our Kia. We were told it only needed an oil change and it runs great. Not even 5 minutes after leaving the lot the check engine light came on. After checking the code it became apparent the catalytic converter needs replacing and upon further inspection on the back of the key tag the code was written as well as catalytic converter not only was the man working rude and uninterested in our business but he also lied. We can t even take off from a red light like a normal car would without shooting to 6000 rpm. Not to mention 2 months after we bought the car the engine blew while my fianc� was on the interstate, when we asked if we could get it fixed or trade Billy from the office refused to let us trade and told us the only thing he could do was replace it and tack the price onto the back of our already $18000 car note. Absolutely do not recommend this dealership!! Avoid at all cost, no car there is reliable and I have many friends with cars from there than can advocate.

  Jennifer Reeves
a year ago
My daughter went to this dealership today and got a 2013 Buick paying 400/month. She is grown at the age of 21 but she s defiant. I did tell her while on the phone do NOT do that she knows nothing about a car, interest rates, milage, salvage titles, etc. I decided to call I talked to the man there asked him about the car how many miles and was it under warranty. He said he could not tell me that but told me it was a buy here pay here and it was not under warranty. So I asked him if I could talk to my daughter he hung up. I understand if one does not want to divulge information but to hang up is beyond unprofessional. That alone says a lot about this establishment. I am all about the customer experience even though I am not a customer and I NEVER WILL BE I WILL DEFINITELY SPREAD THE WORD of my experience. If your customer service skills are not up to par I m sure the vehicles aren t. It only shows you all are okay with taking advantage of the young people that are not knowledgeable. Do you all even provide a CARFAX!?!?!

  bethany Scott
a year ago
Do NOT do business with this company. We fortunately took the test drive to a local mechanic shop. They were going to charge 100$ to look the car over for us and thank goodness because they barely got it up on the rack and said, nope, bring it back down, this is completely rusted through.Either they knew and tried to sell a rust bucket, or didn't know it was rusted - Frankly, neither one of those are acceptable.

  Bobby Heady
a year ago
Do not do your taxes here!! If you get ever a audit. The tax lady will not help you get it fixed! They will just leave you hanging. My wife has called texted countless times trying to get her to fix her 2019 taxes. She keeps trying to tell her to fix it. If we knew how to do taxes WED NOT USED THEIR SERVICE!!!!! DO NOT DO YOUR TAXES HERE!! IF YOU DO JUST KNOW IF ANYTHING MESSES UP YOUR ALONE WITH THAT.

  heyitsToki
a year ago
Great selection and easy payment schedule. They're willing to work with you as much as possible. I've gone here for over 10 years.

  Jeffery Tome
10 months ago
I used to buy cars from here a lot like 6 cars, after new owners took over , they sell junk at very high prices, my mother got a nissan quest from there broke down 3 times and they towed it 3 times and they there trying to get rich quick...well never again will i go there or tell anyone to go there. BEWARE of this PLACE.

  Spencer Hasty
2 years ago
I have to say the team at Cars Unlimited is very helpful, and will work with you as long as you are honest, dependable, and on time with your payments. Most car lots look at the dollar sign amounts before they even consider the impact of the effects caused by a unreliable vehicle. I have been going with them over a year now and will never go anywhere else!

  Melba Jobe
a month ago
Outstanding Service (s) & Outstanding People !

  Juliette Jules Aurora
2 years ago
My husband and I bought our Stella (a 2012 Hyundai Elantra) after our van overheated and called it quits. They were very informative, as we've never bought a car before and I had lots of questions. After our separation, they also made the process of putting the car in my name easy and painless. Stella still drives like a dream, aside from the clicking in the steering wheel they said was just a Hyundai thing and a tire sensor issue.EDIT: Changing this to two stars. All was well for a while, then they started increasing my payments without any reason, or claimed that I missed a payment (which I didn't). Very stressful now. Still love my car, though.

  MICHAEL PETTY
3 years ago
Worst car lot in lebanon sold us a 2011 traverse and check engine light came on less than 20 miles from leaving. Called them about it and they said to bring it back and they'd fix it ,after finding out the timing chain had to be replaced their tone completely changed an told me that I had to pay out of my pocket to have it fix and they would only cover half or they would have it fixed and add the entire repair bill to the total Balance of the note. It your looking to buy from used car lot avoid them at all cost

  James
2 years ago
I will never go anywhere else to get my taxes done Mrs.Linda is the best she is very helpful and very knowledgeable and always does an excellent job

  Edward Kidder
2 years ago
Great cars and they will work with you friendly owners Billy is a great guy. Still great place to buy your car really friendly staff

  Billy Cooper
6 years ago
Great place to buy a car they will help you anyway they can to put you in a good used car. I got a car in less then an hour will buy from them again thanks for the great services.

  Michael Prosser
5 years ago
Just about every car there is gonna have a check engine light if you ask them whats wrong theyll give you a bs answer or refer you to a mechanic that will charge 20$ for one spark plug and will refuse to fix anything else or they overprise every car there the car i baught there is worth 600$ on kbb in excellent condition mine has a check engine light all sorts of problems and im paying 2000 for it will not go here for another car

  Dennis Worley
3 years ago
Billy Norton was really nice and very helpful during the whole process of getting in a vehicle. He works with you every way possible. Thanks Billy!!

  Gregory Applewhite
5 years ago
They are Good people who will work with you on on your car payments and down payment.great place.

  Leslie Crowe
5 years ago
Great people. Very helpful reasonable prices and payments very pleased with my pontiac G6 2008

  Paul Ashworth
a year ago
Great people great prices. Third vehicle from them

  John Sackman
6 years ago
Bought a car from Billy there great service and value for what we got will buy some more cars from him stands behind his vehicles he sells

  Leslie E Fisher
3 years ago
Not much of a selection. Also went with a friend because she's been having trouble with the car she just bought not passing Marta. This car lot is not making this a priority and not really wanting to help.

  Denise M
6 years ago
Both Linda's are fantastic. I always refer them to people I know.

  William Lallemand
7 years ago
Bought an '06 Mini Cooper S and couldn't be happier. Great folks to deal with.

  Charles Wilson
a year ago
We have bought 2 vehicles from here.

  Stephan Murray
5 years ago
Very helpful staff with fair prices.

  Jennifer Layhew
a year ago
Honestly good hearted people

  Jr Estes
6 years ago
Great and friendly service with nice psople.

  Sherry Godwin
4 years ago
My daughter's car is awesome