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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tara Hunt
7 months ago
We had a wonderful experience from beginning to end while having our trailer built by BJ s Trailer. Charity was extremely knowledgeable and kind! She answered the long line on questions we had with lots of patience. They were very clear about the timeline to complete and very careful to ensure everything was correct and what we wanted, throughout the build. They were a very reasonable price and had it done from start to finish in about 4 weeks! We wanted some very specific things including a very specific pink color and they did a stellar job making sure that happened. I would give more stars if I could! Shout out to the entire crew who we interacted with because they were all willing to help! Such a good experience, we d recommend them for a build to anyone!
Ryder Wilson
5 months ago
Got me a nice 6x12 with a ramp door from this place. Had plenty others in stock to choose from. Shopped around a bit before my purchase and this place seems to have the best selection and prices in the area. Everybody was super nice and helpful. Would definitely recommend!
Gunner Duke
2 weeks ago
I have purchased two trailers from BJ s and have they are great quality trailers. The customer service is always really good and professional.
Brenda
a month ago
My husband purchased a 6'4"X14 G 2' MS trailer today. His overall experience was a great one. Everyone was very nice. He loves his trailer and his free BJ caps. Thanks BJ and staff.
Richard Keefe
a month ago
Best place for trailers. Any kind of trailer you need, they have. The service was wonderful and fast. I'll definitely be back for my next trailer in the future
Jonathan Gauvin
2 weeks ago
BJ's trailers has fixed a lot of trailers for me, always done good work and fast.
Destany Hope
2 years ago
Although they were busy, they got my husband in for his custom add ons to his new trailer exactly when they said they would! Great quality and customer service - he has a landscaping company and said he highly recommends their service!
Carrol Kessens
8 months ago
I purchased a trailer today. This was a awesome experience. BJ helped with the trailer and also fixed my lights so the lights on the trailer would work perfectly. I highly recommend buying here. I ended up with a better priced trailer plus a better trailer than you could buy from a big box store. I think it would be hard for them not to have a trailer to fit what you are looking for.
Evan Edwards
2 months ago
Have bought many trailers from Bj s best quality trailers around would never buy anywhere else
Sharon Jones
a year ago
I had rented a trailer near by and my lights and brake box wasn t working. The man at trailer rental recommend BJ s. I called and they told me to come and they would take a look at it. I was on a time crunch and they worked like a well oiled machine!! Great service, reasonable price. Got me going in no time at all. Went back and picked up the trailer, everything works!! Thanks so much for the friendly service. You are the real deal!
Mark Swanner
a year ago
Buyer Beware! I purchased a 16 ft cargo trailer at BJ s and within 6 months all 4 tires had blown out, 3 beauty rings fell off the wheels, 1 complete fender flew off on interstate 65 just missing the car behind me and they refused to cover anything under warranty. The ladies that work the counter forgot how to smile and acted like they could care less about the trailers they sell. I had to purchase 2 new fenders for 500.00, no discount, no I m sorry, no thank you from Brittney Crabtree. This business has no Soul, no life, no management. I will never go back, ever!
Grant Arnold
2 months ago
Well built trailers and great customer service. I will be back!
Matthew Meyers
2 years ago
Trailers are very well built for the price. Customer service was top notch. I drove 9 hours one way to purchase 2 utility trailers. They were stacked and ready when we got there. Money saved was definitely worth the trip.
hogan lartley
a year ago
Read online that they offer custom trailers built to your specs. I arrived and spoke to the nice ladies at the front desk, they were very helpful and informative. We discussed my needs for my custom trailer and sizing. She then went to get the head fabricator , this is where the problem occurred. I told him what I needed and all he did was shake his head, continually, till i finished my description. I asked him why he was shaking No , he said Yea, we wont get into this . The ladies at the front are awesome, the head fabricator was no open to discuss custom trailer builds.
Warren & Penny Williams
3 years ago
Just bought a 7000 GVWR Tandem Axle trailer. Excellent quality built right on the premises. Excellent sales service. I was totally impressed with the lady I dealt with. Very honest and straight forward. BJ's Trailers will have all my business because I know I can count on them. If parts and service is as good as the initial sales experience the place is awesome. Parts galore and easy to find. Looks like we are off to a great start.
Brokk
a year ago
I drove to Lebanons BJ's trailers after being ignored at another trailer lot in Old hickory.The atmosphere at BJ's was completely different, they were very welcoming and friendly, they listened to what I needed, and then showed me a few different options that were available.They didn't try to upsell or oversell, and I feel very comfortable buying my trailer here.
Kenneth Williams
8 months ago
Very friendly and helpful ladies at the front desk. Huge selection of trailers, from small trailers to 30' gooseneck, reasonably priced also. Check em out.
SF1
a year ago
I bought a trailer from them and my company has purchased a dozen or more from them and they treat us well and have spare parts you can buy at least least as cheap as online, sometimes cheaper. Spare parts such as spare tires and wheels, d-rings, hitches, lights, and more.
stabinzebraz
a year ago
This is a small local business to me!! Come correct please. Before and during these crazy times, and surviving , they are making it thru the crazy times. Sometimes busy but I ALWAYS had my questions answered from being respectful and patient! While doing inventory the owner spelled out what i need for MY 4runner to haul trailer / car / 4R hauler and looked at inventory and product while closed!! Thank you for taking the time. Very very crazy times and still so informative. Keep up the good work! I'll be buying hauler from them soon still ; )
angelo iezzi
2 years ago
5.1.2021 So I went to other stores (tractor supply etc) to buy a trailer. Then I went to BJ trailer. The price of a 5x8 utility at tractor supply was same price as the 6x14 I bought here. On top of that I needed some pieces welded to make it suitable for my different needs. The team was not only accommodating they gave me input on how to improve my idea. Picked up the trailer today and I am very pleased. It looks factory. I will bring it up in a few months to complete my idea. I want to use it first to make sure it will work as envisioned . I took A star off only BC all 4 times I've been there. It takes a while for a team member to acknowledge my presence. Once they ask to help u their undivided attention is yours
Todd Faircloth
7 months ago
Excellent service had a axle replaced within one day their price was better than I had expected
L Syfert
3 years ago
Very friendly and helpful employees. Found the trailer I needed and got out the door with it quickly.
Morgan Swan
2 years ago
Due to poor loading of my dump trailer at another business, I needed an odd size trailer tire and new rim on short notice. The lady on the phone was able to take down everything I needed, remembered the order when I walked in, and had the guys get the tires on the rims fast so I could pick the trailer back up and get it out of the lumber yard. Would definitely use again.
Ryan M
3 years ago
Excellent service! Excellent trailer! Bought an 18' trailer and am very satisfied with the overall experience, knowledge, price, and availability. They are a great, family-oriented business who offers a high quality product. This was my first time buying from them, but won't be my last.
Chad Keener
2 years ago
I walked into BJ's without an advance phone call, pre-qualification.....nothing. I saw the trailer I needed, walked in the front door and told them that I wanted to purchase and finance it. The trailer was on the back of my truck in 30 minutes and I was headed home (this included the time it took to get an approval from the finance company)!This is the 4th trailer I have purchased from them inside of 6 years. Service has been excellent and quality of the trailers has been great! Financing programs are also great ( I got 0%)! I've also found their pricing to be as good or better than most comparable trailers.
Rick Aaron
4 years ago
I have nothing but positive words for this business. Traveling through with my 40' gooseneck and had issues with one of my axles. They were very professional, very expedient, and the price for the work they done was Extremely . Mike did a great job and explained everything to me that was being done to the trailer. Would recommend to anyone
A - W
a year ago
We needed a 3/4" 6ft4in bar cut and drilled to repair our trailer and the ladies and gentlemen handled us for the absolute cheapest prices in Middle TN. Use them. They're awesome!
Jay Cash (JamesRCashAuctions)
3 years ago
Needed a logistics hauling trailer for our auction company. We were on a sale site in Mt Juliet, TN and they accommodated us in every way- exceeded expectations and even though it was closing time we were able to buy the trailer and get in and out without a problem. Easy. Good Price. Happy.
Jeff Boyd
3 years ago
Bought a 6K 6' x 12'' over the phone from Charity, and she had one available within 4 days. Drove out and did the paperwork, loaded trailer and was on my way under 15 minutes. Trailer is well built and highly recommend BJ's to anyone looking for a quality Trailer. Oh and ask for Charity. Cash is King!
Dianne Daigle
3 years ago
BJ's are the best. Melinda helped us and I can not say enough good words about her. We had our trailer stolen, we are on vacation, they hooked us up with a new trailer, very efficiently, quickly and was extremely nice. I would highly recommend BJ's...