Auto Village, llc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lee Manning
2 years ago
Wow! Between Joe and his wonderful staff, this car lot, but more specifically the people are absolutely amazing. From the moment I arrived (6/22/21), I was warmly greeted in the parking lot. Although they were busy, I noticed each customer was treated with active acknowledgment and genuine attention. Inventory was nice, the prices are fair and competitive, they were flexible with purchase agreement and extremely knowledgeable about financing options. I appreciated how transparent and honest every detail was explained and each aspect of the terms were clearly described and outlined. I m a middle aged man who has bought many used vehicles around middle TN since 1990 and can truly attest my experience with Auto Village in Lebanon was a distinct one of a kind. These people are fair, honest, flexible and genuine!

  Matthew Jenkinson
2 years ago
This was my first time buying a car and Joe and his team at Auto Village did not disappoint! Joe made this experience so smooth and quick! We had been to a couple other dealerships and talked to a couple other salesman. None sat and talked with us like Joe did! He truly cares about who he is selling to! I would definitely recommend buying from Joe at Auto Village!

  Tierney Heisinger
3 years ago
This was my first time attempting to purchase a vehicle for myself and I could not have asked for a better experience and it was all thanks to Joe Ali! He truly cares about each and every one of his clients and works to get you the best deal possible. He s not happy until you re happy. I don t plan on buying another car any time soon, but if I do I m definitely going back to Joe!

  Becca Faulk
3 years ago
Joe Ali is the best! He worked with me tonfind exactly what I needed to fit my budget. He is a VERY honest guy also not like most car places he was NOT pushy at all. He let my husband and I decide what we wanted to do all he did was guide us in the direction we needed to go. I recommend him 100% to anyone whom is looking for an affordable, nice, and dependable vehicle.Thank you Joe for EVERYTHING you did for my husband and I.

  Cynthia Bennett
5 years ago
Great people. This is how every car buying experience should be. Great customer service and they genuinely car for the customers not just selling a vehicle. I will buy from them again when the time comes. If you are looking for a vehicle visit Auto village you will not be sorry!Update: unfortunately 1 month after buying my van the transmission went out as I was taking my kids somewhere. Upon checking the transmission fluid there was 3-4 times more fluid in it than there should have been. I am not sure if this was intentional or not.

  Allison Clayton
2 years ago
Growing up I was taught that cars sales men only want one thing and that's to con you out of money. That is not the case here! Joe and his team took time out of the holiday weekend to help me and my husband find a car in the time limit insurance gave us. If you are wanting to buy a car from someone honest- definitely stop by here.

  Annette McVay
7 years ago
My husband and I found a Honda Odyssey online we wanted to see... I called and spoke to Joe and he told me to just call if we decided to come and he'd wait for us since we live an hour away and would come close to closing time. We got there at 5:45 and Joe stayed there, answered all our questions... We ended up buying the van that night!! We love the van so much... It was very easy to work with auto village and we'd recommend our friends and family to buy from them.

  Jodi Gnat
5 years ago
Joe from Auto Village was absolutely fantastic. I spoke with him on the phone to inquire about the car, I told him we would be out to test drive the vehicle. He washed the car and pulled it into the garage so it was out of the sun and cool when we checked the car out. We drove the car on the highway on our test drive. This was the best experience I ve ever had buying a car. When we sat down to complete the paperwork I felt like I was chatting with an old friend. Thank you Joe.

  Patty Kennedy
2 years ago
I called 3 other car lots before this place. This one is the only one willing to work with me. They are polite and very helpful. The office is clean and comfortable. They are honest and will tell you the truth and do everything possible to help you get a new used car.

  gene neal
7 years ago
Folks, I have been buying vehicles for personal use for over 30 years. Bought from many dealerships and I must say, Joe Ali, at Auto Village is at the top of my list. What a nice guy to deal with, no pressure and if he does not have the vehicle you are looking for, he will try to find one for you. Awesome business, Awesome people. 10 out of 10 for me. Thank you Joe Ali for everything.

  Melissa Judge
3 years ago
This place is definitely somewhere to look into buying your next car me and my husband went to another dealership who said they could NOT help him and we came here and they helped him with no problem ! They found the perfect way for him to get a car that he wanted ! Joe Ali is definitely amazing !!!

  Latori Stafford
2 years ago
Great Staff!! Joe Ali is friendly, knowledgeable, helpful and quick with getting you approved. This is my second purchase. Thank you for working hard and getting my daughter approved. I highly recommend.

  Marty Faber
6 years ago
Working with Joe was extremely refreshing. I can't remember having a better car-buying experience. Completely honest and no slick sales routines. Highly recommend buying a used vehicle form Joe and his team!

  Shahuna McCullough
7 years ago
Very nice and understanding people. My husband and i are getting a 2014 Chevy Spark. Its beautiful. They have very comfortable prices on their vechiles. They help you as much as you need as long as you show them respect. They are the most respectful people i have ever met. I feel like i am the lucky person in this whole situstion because we get a very nice car for a reasonable price, aand a very great friendship. Auto Village IS BY FAR THE BEST CAR DEALERSHIP IN THE NATION.Love Nicole.

  Andy Christensen
5 years ago
Absolutely the best used auto dealer in town. Just bought my 4th vehicle from Joe and Randy. Always helpful and accommodating. Stop by for a wonderful buying experience.

  Valaji Terveus
3 years ago
Best place to buy a car ! Went to here as a 1st time buyer and left 1000% Satisfied i previously tried to go to a dealership and they denied me before even trying and Joe Ali made sure to do everything he could to get me in a great car ! Got a 2018 Jeep Compass with a affordable payment I definitely recommend going here for your next car !!!!

  David Stokes
7 years ago
Seen the car I ended up buying off their web site wasn't sure if I was gona buy it but when I seen it it was just like their site describes I've dealt with a good bit of sales people but Joe is one of a kind he's not pushy doesn't harp on you n leaves you alone after showing n telling you about the vehicle in question and lets you make your own decision Joe also makes sure you understand everything as he's going thru all the paperwork and you have no questionsHe's an awesome guy and has good deals on great vehicles when I'm in the market for another vehicle I'll go back again and see joe once again! Thanks again joe! David happy charger owner

  Lexie Wade
2 years ago
Joe is incredible, not like any other salesmen. He cares about his customers and goes out of his way to get the best deal. Definitely recommend!!!

  Sam Mitch
5 years ago
Recently drove into parking lot no one came out to ask if needed help. Purchased a vehicle from them in old location a few years back.Salesman very nice but sold us a truck full of RUST. Would have contacted BBB but was dealing with other problems. Please check under vehicle for RUST before you buy!!

  Virginia Dixon
3 years ago
Very nice guy, great selection of cars. Read the reviews and you will go nowhere else. Worth the drive even if you don't live in Lebanon. Honest and very upfront.

  Brittany Parker
4 years ago
Great place to purchase a vehicle. Joe is very informative and goes out of his way to help you get in to your new vehicle.

  Tammy Pearson
2 years ago
I bought a vehicle with these people today an my new car is above standard it is in pristine condition but after spending time here you can tell everyone there takes pride in there jobs an what they are selling you by the time I left I felt like a had new friends an a beautiful car it was a great experience

  Justin Osborne
2 years ago
Overall outstanding customer service. Great personalities and value there customers which means a lot especially during this current pandemic. If could give more stars I totally would!

  Shannon Lawson
3 years ago
My daughter got a car here today!! Great car buying experience. Great customer service very friendly and helpful.

  Noelle Evvalee
6 years ago
Stopped by today to get my daughter her first car. Joe was very helpful and answered all questions and got her a great deal.

  Jessica Mcdonald
7 years ago
I've bought cars here for years. Prices are good, people are nice, and they will do everything possible to ensure you leave with a vehicle you love.

  Joey Hawkes
3 years ago
Make shure you ask for carfax report and dont listen to joe when he's all like I'm voted top salesman in Wilson county I asked him if my vehicle was wrecked he said no long story short it was wrecked twice he lied for a sale also cruise control didn't work only front speaker for radio auxiliary and cigarette/power outlet didn't work

  trickter 2000
4 years ago
Dosent hold up the warranty and if you pay off your vehicle you wont get your title he will keep it... DO NOT BUY A VEHICLE FROM THEM THERE VEHICLES AR JUNK AND ALL NEED WORK AND WILL LEAVE U STRANDED

  Stacy Podgorski
2 years ago
Bought a vehicle from here 6 months ago and now it needs to be repaired for a head gasket. If you want a lemon this is the place to go.

  Munoz (Mu�oz Remodeling)
a year ago
I buy a cargo van for 27,000$here and motor was bad so be careful with this people