Absolute Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony MERCADANTE
4 months ago
If you want speedy service or quality service don t go here. They sat on our truck for 3 days. Said to drop off so they could get to it quicker. That didn t happen. Had to stop in several times because the owners daughter never called as promised. Severely understaffed. As for the work done my brakes were worse after they did the job. Were not clear on work to be done. Ended up resurfacing rotors and now the brakes pulse. Didn t pulse when they advised they had to be replaced. They did offer to put new rotors on at my expense and new pads. I question if they actually did the pads because they pulse worse now then ever. I have no confidence in their ability so I haven t brought it back. Just not a good shop.

  Gino Morales
2 months ago
Absolute auto has done some work for me before and they are very easy to work with and reasonably priced! Would definitely use them again. Thanks!

  Phillicia Green
6 months ago
TL;DR: this place had the key to my car for a week and a half, didn t even move the car once. Zero communication from this shop. Found another local shop, the mechanic looked at it same day, problem fixed the next. I spent over $700 on a rental car for nothing.I dropped my car off on Thursday, 10.5.23 around 2pm. The posted shop hours are Monday through Friday, 7am to 5pm, closed on the weekends. I considered myself lucky if they were able to look at it on Friday. Realistically, I expected a call on Monday or Tuesday. That didn t happen. I called on Wednesday afternoon (10.11.23) and was told that when they were able to pull my car in and look at it, I d get a call. At this point, it was nearing a week since I left my car there.Side note: my car had been having issues with randomly shutting off and being difficult to start up again. There were other concerns, but this was the biggest. The day I brought the car to this shop, my car shut off in the middle of a busy intersection and I had a super difficult time getting it started again; a nice person came to literally push my car and me to a safer spot. Obviously, I wasn t going to try my luck and keep driving it, especially when I was barely able to get it to this shop.By Friday afternoon (10.13.23), I still had NO update, not even a hey sorry we ve been a little busy but we expect to diagnose your car by absolutely NOTHING! On this same day, I ran an errand whose route took me past the shop. As expected (though I did have a smidge of hope) my car was still in the exact spot I left it. At this point, I decided on the way back, I was just going to pick up my key and take my car somewhere else.I get to the shop on 10.13.23 around 3:20pm to pick up key, they are closed. I even tried calling just in case there was someone actually there and they just had the doors locked. Nope. Nothing. No signage on the door stating that they were closing early or anything. They are closed on the weekends, so now I have to come back on Monday.After I get off from work on Monday afternoon, 10.16.23, I drive to the shop. I still had a smidge of hope - by this time, they are definitely checking out my car! I get to the shop around 4pm and wow! My car is actually in the SAME dang ol spot in which I left it. After a week and a half, they couldn t even bother to just diagnose the car. Nor call me to tell me anything! I d already made up my mind about taking it elsewhere. The crazy thing is, when I asked for my key, she was happy to give it to me. Didn t care to ask me why or give me reassurance that they could take care of the issue. Not even an apology for keeping my car for so long for nothing.Keep in mind that despite having my contact information, no one from the shop took any initiative to reach out to me during my whole experience with them. Any time I wanted information or an update, I had to call them. Even before I dropped my car off, I called and gave a brief explanation of the troubles I had with the car and asked if I need to make an appointment. She said No, just bring it on in and we ll take a look at it! I was able to get my car to another local shop on Wednesday, 10.18.23 around 4:30pm; the mechanic had already started diagnosing it less than an hour later. He called me the Thursday morning(10.19.23), told me what the problem was and had my car fixed by Thursday afternoon.So not only was my time wasted for a week and a half, I also had a rental car during the time this shop had my car and I spent well over $700 on a rental for NOTHING! I had a problem that was able to be corrected in fewer than 24 hours! My car drives so much better now. The 2nd shop I took it to has excellent reviews and came with great customer service!I could make some assumptions about this Absolute Auto Repair, but ultimately they decided that my business or my money were not welcomed there.

  Carlos Kendall
3 months ago
Poor communication and service. I thought highly of this place before but, it has not been the same for some time now. I really don't know what happened to them. Truck has been in the shop for 5 weeks now and still not fixed. Going to try another shop that can get it fixed in a timely manner. Sad how this shop has went down from the top spot for me to the worst one.

  Genitta McNeal
5 months ago
They were very nice people there a very wonderful place to get a car so if you are looking for a good car that s the place to go.. They are Very helpful I I m So Happy.

  Jeff Roberts
2 months ago
Great shop! Owner is an amazing person! Highly recommended!

  Nora Hamlin
a year ago
Y'all I can not praise them enough. I had my car towed there after being recommended by another shop (they didn't do what I needed done on my car). Once I got it there, Gracie talked me through calling the dealership because it would actually be cheaper there. She even called my warranty company for me. They didn't try to hoodoo me, they weren't out for money. They were honest. And they made a really bad day a little better, because I was almost in tears. Thank y'all so much!

  Thomas Baker
2 years ago
I called and got in the same day. Oil change and complete inspection for upcoming track day. My car is lowered so a few mechanics at other shops could not get it lifted to work on it. Absolute Auto Repair figured out how to do that and did a great job, communicated clearly, pricing was fair. Turn around was quick. I will use them again!Service: Auto engine diagnostic

  JD SHELBURNE
2 years ago
I want to give a special thanks to this local repair shop. My Tahoe was overfilled with oil by someone local. This company took my call, had me in the shop and on the rack in 10 mins and out the door in 15 min. They didn t even charge me to drain a quart out. They went above and beyond for me. I ll give them continued business. Great rating and family owned. Thanks y all!Service: Oil change

  Joe Hinkle
4 years ago
I have used Absolute Auto Repair several times for car repairs. They are very dependable and great to work with. Every time they have got back with me in a day or two, told me what was wrong with the vehicle and what it will cost. If parts are available I can count on getting the car back that day or the next. They are also good about calling and letting you know the car is ready. Good guys there!!

  Brian Van Vooren
3 years ago
We had a breakdown on the way to Nashville this past weekend for a guys trip and had to be towed to Absolute. They were very accommodating and so helpful from the time we broke down to getting towed and fixed we were back on the road in 2 hours! We cannot thank you enough and wish more businesses were as friendly and accommodating as you were. Thank you!

  Ashley Hickman
6 years ago
I cant say enough great things about Dave at Absolute Auto Repair! Excellent customer service. Kept in constant communication with me. I feel blessed to have found a repair facility that is run with such high standards. Knowing that my car's safety and maintenance is in caring hands gives me peace of mind. If you are looking for someone who runs a business honest, reliable with competitive prices this is the place!! Thanks Dave!!

  The Candied Rib Company
6 years ago
Thank you David & Melani! Such a sweet and honest couple, fair pricing and great turn around time. David gave my personal/work vehicle a check up and fixed my A/C that's been a problem for months. They had it back to us in the promised timeframe, kept us informed while they had it and advised us what else should be done at a later time. We'll definitely be back!

  Angela Harmon
7 months ago
They do an outstanding job on our vehicles! Always Friendly & Polite! Service: Auto maintenanceService: Auto maintenance

  Brad Temple
4 years ago
I was on a road trip from Raleigh NC to Memphis TN when I had a small breakdown; I had a fuel leak. The Team at Absolute was very helpful and friendly. They were able to get my rig in quickly and fixed the leak. I was back on my way in no time.Great experience

  Krys Midgett
4 years ago
I had my oil changed and my brakes repaired. David quoted a great price and his team did an excellent job on my car. I will definitely use them again and send my friends to them.

  Blondie73
4 years ago
My son & I were on vacation a few weeks ago & I thought I had a flat tire. Luckily it turned out i didn't but these wonderful people took good care of us making sure i had the proper amount of air in my tires!...i do not live in the area but if i did i would definitely be taking my car here!!! You can tell they are honest & caring people!!! Thank you again for all your help!

  oscar maldonado
a year ago
Fast and efficient, great pricing as well! They do their best to find great quality parts at an affordable price. Satisfied customerService: Auto maintenanceService: Auto maintenance

  Brandon Wagoner
5 years ago
Man, I hate car trouble, but I m glad I found these guys. David called me and told me what my total was going to be (tax and all) before starting work. My a/c went out in 90 degree weather. They could have taken advantage of me and over charged me. Instead, I was pleasantly surprised with the cost, and they did it so quickly. Thanks guys. I ll be recommending.

  Evan Lomax
4 years ago
Good people here!Absolutely excellent customer service.They told me exactly what the problem was and were upfront about what needed to be done.I'll definitely be back for my future vehicle repair needs!

  Kevin Brewer
2 years ago
I have an older pickup that means a lot to me, David has worked on it a couple of times. I have been completely satisfied each time. I feel he is honest and professional. He's my car guy!

  Jacob Boatman
a year ago
Amazing work and staff, got my truck back right. All repairs were done I requested with no worries at all.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Tire rotations, Engine repair, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Tire rotations, Engine repair, Auto maintenance, Oil change

  Jesse Forkum
2 years ago
Friendly, welcoming, fair, and fast. Those adjectives all describe Absolute Auto Repair. They fit me in, gave me an honest price, and got the job done.

  Kevin Nodine
4 years ago
David is the best. Knowledgeable, affordable and trustworthy - a rarity in the auto repair biz when it s hard to know who to believe. I won t let anyone work on my vehicles but Absolute Auto.

  B�rbara Salyer
2 years ago
Great communication, fast service. Friendly ppl. Melani was a total saweetheart, they did my daughter's car good. THANK YOU!!

  Daniel Cox
3 years ago
A great bunch of people that do good work. A friendly staff who are more than willing to talk you through the whole process without all the usual attitude you seem to get at other places.

  Evan Watson
6 years ago
These guys are the best. They are honest, fair, and great people. I highly recommend them for your general repairs and maintenance. Thanks, Dave!

  Amanda Chavez
5 years ago
Recommended by myself. Super friendly and professional staff who fixed only what was needed, nothing extra to up the charges, also kept to their word and said a time, knew what was to come.

  Shelia Patrick
3 years ago
The staff there are wonderful. Very courteous and professional. I recommend them for your car repair.

  Nicole Scharf
a year ago
They got me in and out, same day. Thank you so much!