AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian DiSarro
4 weeks ago
I won't be taking my Jeep anywhere else!Had what I thought to be a transmission issue on '06 Wrangler, took it to Lebanon AAMCO who had the issue properly diagnosed within the day. Turned out to be a sensor issue. Saved me so much time and potential money in going to a different shop. Had my Jeep up and running the following day at a great price and top customer service to top it off. Highly recommend Jason and his crew.

  Elina Kozlova
a month ago
Literally had the best car service experience with them! Awesome crew but the reason for my 5 star review is they fixed my transmission problem for $350 when other shops were quoting me for a transmission replacing - which they misdiagnosed. The team at AAMCO were honest and highly experienced. Amazing service guys!!

  Ashley Bean
a month ago
I couldn t have had a better experience! Pugh s diagnosed my 06 Ranger with a bad transmission and quote me $4.5k to replace. Brought it here and the gentleman on the phone was knowledgeable, professional and confident they could help. All my truck needed was the leaking transmission gasket replaced, new filter & flushed lines (new fluid)! Got me in and out with a perfectly working transmission. Exceptional service!

  Erika Arcila
a month ago
Great customer service. Real, compassionate, and honest! I had some major car trouble in TN and I live many hundreds of miles away. They were so helpful and didn't try to take advantage of my unfortunate situation. Manager and owner are good good people! I'd give them 10 stars if I could!!!

  Jeran Lane
a month ago
AAMCO is a budget shop and expect budget parts and budget service. Sure, they can get it in and out. I had an issue after I had a clutch and throw out bearing replaced. Fast forward a year and only 10k miles later I had another issue. The previous shop manager left and the new one didn't want to cover my warranty. Claiming the old manager never registered it. After a phone call to corporate, taking the car to a different AAMCO location, and 2 weeks we worked out a deal between myself and the 2 shops. The Lebanon location was okay to deal with, but the one in Richmond was a pain to reach or do business with.

  Karen Overton
2 months ago
Do NOT trust them with your vehicle. I had a transmission replaced with them once, then again under warranty several months ago and the transmission went out just again today. Originally they replaced the catalytic converter during that repair and now two more times under warranty because it went out again and again. Also, they installed the wrong exhaust system under the truck during this work and admitted putting the wrong one on knowingly, hopeing it would work. It rattled like a coin in a tin can.I have called them several times this morning and left messages with no response, I drove over b/c business hrs are till noon and they have closed early on Saturday.I have been very dissatisfied with Aamco. They have never offered to pay for a tow, pick up the vehicle or help in any way when their workmanship has failed and have wasted so much of my time driving back and forth trying to get them to honor their warranty.Do not use this transmission repair shop. They are not a reputable business. They don t stand behind their workmanship.

  Jennica Miller
a month ago
They took such good care of me and really went above and beyond to make sure they could get the job done well and done quickly! Jason really is great with each customer and I would happily recommend anyone to come here to get their car worked on.

  Alyssa Williamson
3 months ago
This place is 100% the shop to come to. Jason is amazing, as are the mechanics. They were SO very helpful to make sure we could get our vehicle out the door and drivable. We had a new alternator installed in June, and it had already gone bad. Jason was able to go into detail about what all was going on, showed us everything as well. These are trustworthy people to the highest degree. I have NO idea what my fianc� and I would have done without them. We would have lost everything (car, apartment, etc) without their help and integrity. We will forever go back to AAMCO for alllllll of our vehicular needs, repairs, and maintenance. God bless these guys.

  Rob Latham
3 months ago
My experience at AAMCO Lebanon has been nothing short of exceptional. Jason and his team truly takes care of you in your time of need. The customer service that was provided doesn t seem to exist anymore and restored my faith. thanks Jason and team!

  William Watson
3 months ago
Had an issue with a CV axle and was towed to this location. First and foremost I was treated with respect and was told everything upfront. Jason the manager went above and beyond to find the proper parts and keep me informed. Got me fixed up and on my way as quickly as they possibly could. Highly recommend.

  Doug Fiehweg
4 days ago
Jason and his team went above and beyond to get me an my old truck taken care of. Highly recommended.

  Manuel Fuentes
7 months ago
These guys are the real deal. Top notch customer service and they took care of my Transmission service without a problem. Glad I found these guys I will use them again. Rob and chris are great professionals to deal with. Oh did I tell you that they also give you a 10% Military discount!Service: TransmissionService: Transmission

  Roxanna L (Roxie)
6 months ago
Had to have transmission fluid changed these guys got me in and out and was very friendly! Hands down I now have a place I feel I can trust! They get all my business now

  Michael Mundy
5 months ago
Very friendly and professional. Jason answered all of my questions and made sure that I understood everything about the repair.(which they did quickly) I highly recommend them.Service: TransmissionService: Transmission

  Joshua & Robyn Hill
a year ago
Rob and his team are the best! They found a busted shock bolt and replaced it at no charge with a spare one they had. I then had the brakes and rotors replaced and they did a great job for a fair price. Hands down my go to place.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Dennis Zeller
3 weeks ago
There is no other place I go to for my car care, and that place is Aamco in Lebanon TN - Very Fair very caring Honest

  Curtis Leslie
a year ago
Excellent place for automotive work. Manager Rob went out of his way to help, was thorough, professional and very helpful. I trust this business and appreciate the effort that was put in to diagnose the problem with my vehicle. I highly recommend this business for automotive analysis and repair.Service: BrakesService: Brakes

  Brad Montgomery
a year ago
Do not trust these guys with your car. I've had 2 bad experiences with this place. Both times they tried finding something else to work on instead of the problem I asked them to check and broke something in the process. This last time I went there I was just asking for an estimate on a blend door repair. In the process of the diagnosis they broke the climate control fan so that it no longer turns off. When I brought it back they said they couldn't fix it and that it was already broken when i brought it to them. They are overpriced for basic repairs that they are not competent enough to do in the first place.

  Jim Hipps
2 years ago
Diagnosed and replaced failed fuel pump. Went out of his way to get car towed after normal work hours so he could work on it the next morning, which he did. Thoroughly explained the problem and what would be the cost ($600 cheaper than competitors estimates). Car was fixed half a day sooner than he said it would be! Excellent service and great communication. Rob is the best service manager I have ever dealt with. He is the type of employee employers dream about!

  Michael Westveer
2 years ago
Call AAMCO in the morning and they were able to take a look at my car that day. Called me back with a diagnosis that made sense and we agree on moving forward with the repairs. Price was less than I thought it would be and the car is running smoothly. Very friendly and helpful start to finish.

  Amelia Hipps
2 years ago
Rob and his crew first replaced the transmission in my 2012 Chevy Malibu.Then he replaced the idler wheel on my Mom's 2001 Lincoln Continental. He's also replaced the fuel pump in my Malibu and the front brakes and the left tie rod in it and changed the oil. Each time, Rob has kept us informed every step of the way. Rob is the epitome of professionalism as well as friendliness. We wouldn't consider taking our cars anywhere else.Services: Transmission, Brakes, Oil change

  Fred & Leigh Sims
2 years ago
Decided to go with Lebanon AAMCO at the last minute and am so glad I did! Rob & his team were wonderful to work with. The entire process was fast, efficient, friendly and accommodating. Rob kept me informed of their progress along the way. They also give veteran and senior discounts! Will use again.Service: Air conditioningService: Air conditioning

  Tyler Smith
2 years ago
The whole team at AAMCO is great. Had my car towed there on a Saturday evening after they had closed. I talked to Rob, the manager, first thing on Monday morning and they had the problem diagnosed within 2 hours, and the car was back to me, like new, the next day. All for a reasonable price. Thank you!

  Martin Topping
2 years ago
It was a very good experience. I needed a car checked out to see if I wanted to purchase it. They found a possible issue that wasn't readily apparent and probably saved me money and headaches over the long term. I would recommend this business to anyone since the folks there were personable, professional and forthright.

  Angelique Hammond
2 years ago
I came across AAMCO Transmissions & Total Car Care on YELP. We just moved to town and needed to find a trusted and proficient auto shop and mechanic. Rob, who runs the AAMCO is knowledgeable, friendly and professional. We take all our vehicles there for repairs and are happy with the service. Our family highly recommends this AAMCO in Lebanon,TN.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Air conditioning

  Daniel Hillis
2 years ago
I had 2 trucks needing service. A 2013 F150 needed an alternator and steering rack. A 1983 GMC needed a transmission. Rob and Chris helped me out a ton and where outstanding too work with. The customer service and quality of work were excellentServices: Transmission, Steering & suspension repair, ElectricalServices: Transmission, Steering & suspension repair, Electrical

  James Greathouse
2 years ago
The guy that helped me was fabulous. I thought the transmission was a junk in my wife's car. He had found that the cat. Was plugged up & that there was a service call out on it from the manufacturer. Didn't charge me for his time either. Given that level of honesty & knowledge I would recommend this shop to anyone & would definitely go there again if the situation arises. Thanks AAMCO

  Nanette Brown
2 years ago
Replace CVT trans fluid and filter. This did improve the performance of the trans. When I went to pick up the vehicle I noticed a leak. One of the service techs put it back up on the rack to check and said there is a dent in my oil pan and that is what is leaking. I had a friend check the vehicle when I got home and he said 7 of the bolts to the transmission were loose and NOT Torqued to specks. That is what was causing the leak.AAMCO was going to charge me another $350 to change out the oil pan that was not leakingUpdate; Thank you Brad for putting the car back up on the rack and go over things with me. I feel that you resolved the issue that was discussed.For your quick response and costumer service, I will be coming back for future service.Services: Transmission, Oil change

  Kevin Jones
2 years ago
This ordeal started when my son's 2500 series dodge truck clutch went out in Chattanooga tn. He towed it to Aamco transmission in Chattanooga (not sure which one).They replaced the clutch, pressure plate and throw out bearing. He paid them$1900 dollars and some change and return home to franklin tn a couple weeks later. The truck was making a noise before he got back home. After several months of me pestering him to get it looked at (while still under warranty)He took the truck to Aamco in Nashville. They transferred the truck to Lebanon branch where their manual transmission specialist works. These guys had the truck for over a month and diligently attempted every conceivable repair that could be performed to both the clutch and the transmissionbut to no avail. After several weeks of trying different repairs the manager Rob called me and said he had tried everything he knew to do, but was unsuccessful and the transmission was still making the noise.Mr. Rob honored the Chattanooga warranty for his expenses incurred and did not charge him for the work they did performed . The issue apparently, is a missing piece off the slave cylinder that is allowing the throw out bearing to keep contact with the pressure plate when the gears are engaged. This missing piece is no longer available for purchase as oem part, additionally, this part has no aftermarket alternative. Whereas I would not recommend the Chattanooga location, as they are the culprit of the missing item, I do recommend Rob's location for all of your transmission needs. Even though their repair attempts were unsuccessful their integrity remains in tact. Good guys, hard workers, and absolutely honestAsk for Rob, he will be there when you need him.Thank you for your service RobService: Transmission

  Chase Hendrickson
10 years ago
AAMCO in Lebanon, TN is fantastic! They were extremely courteous and priced competitively. Brad and Aaron made sure that I was well informed with every piece of information applicable to my vehicle. They actually use the caller i.d. and will address you by your name. The warranty on the transmission rebuild is top tier. And, most importantly, my transmission shifts excellent! If you are considering any service from oil change to transmission service, please do yourself a favor and go see Brad at AAMCO in Lebanon, TN.