Cliburn's Auto Repair and Pit Crew Express Lube
4.7 (102)
203 Hwy 52 E, Lafayette, TN 37083
(615) 666-5823
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Cliburn's Auto Repair and Pit Crew Express Lube is a well-established auto repair shop and mechanic located in Lafayette, TN. They offer services such as oil changes and have a range of amenities including a gender-neutral restroom and a mechanic on-site. Cliburn's is known for its accessibility and appointments are recommended for their services.
Services offered: Oil change, Transmission.
Cliburn's Auto Repair and Pit Crew Express Lube Reviews Summary
Pros
- Excellent customer service with friendly and caring staff
- Honest and trustworthy service, with a focus on customer satisfaction
- Professional and knowledgeable mechanics who provide thorough and reliable work
Cons
- Occasional delays in vehicle repair may lead to longer wait times
- Some instances of unresponsiveness to customer inquiries or requests for service
Suggestion
Improving communication and responsiveness to customer inquiries can enhance overall service experience.
Positive Words
Excellent, friendly, caring, honest, dependable, professional, knowledgeable, reliable, trustworthy
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosia
a month ago
Excellent service and Great People, you may have to wait a bit to get your vehicle repaired, Brother Chris stands by his word and will take care of you.
Tonya Willbanks
3 weeks ago
Amazing people and amazing service!Friendly, honest, and caring - they do right by the customer! Greatly appreciated! Best place to go for car repairs and oil changes!
Lacey Gordon
5 months ago
Called yesterday and left a message in the morning around 9 something. My car had died, and I wanted to see if I could get it towed to them and get it checked out. But I never received a call back all day. Thankfully, I found another place. Won't be calling this place if I ever need help with my car. Very unprofessional. Even if you're bust, you should still take time to call people back.
kathleenkayk
7 months ago
Clyiburn's folks deserve 6 stars. When I was traveling my truck overheated, and needed a new thermostat. The radiator needed replacing also. They got on it, Even gave me a lift to the library as the wait for parts took several hours. I got back on the road with no more issues. From the lady at the desk, the mechanics, the owner, to the helper, Cliburn's people are pleasant and professional. I was told the parts are warranted for a year. Cliburn's warranted their labor for 2 years. I'm a fan.
La Nenaz
3 months ago
Awesome people and love the environment great prices all around amazing
Wendy Carter
2 years ago
First visit. Will give more information. After they fix my car approximately Oct.5, 2021. Today was very informative and pleasant.Updated 11/30/2021 They fixed my car. They put in a new Clutch Kit. My car was ready late that afternoon, but I picked it up the next day. It seems to be doing GREAT and I am very happy with their service. My parts cost more than the labor did to fix it. I will highly recommend them to anyone.Service: Transmission
Amanda Stephan
a year ago
One of the rare ones: a mechanic who won't take advantage of you. I highly recommend Cliburn's. They are honest, dependable, reasonably priced and they do good work or they make it right. I will be bringing my vehicles back here.
Phillip Looper
3 months ago
Very professional, Chris will take care of you.
Nicole Boyd
3 years ago
Recently had my oil changed here. The staff were very friendly. Wait time was pretty good considering I had one car ahead of me.. I was there for about an hour an 30 mins all together. I had some questions about my vehicle an the man didn't mind a bit to talk to me about it. Would recommend.
Sharon Devlin
a year ago
Always get great service here. Very pleased with everything that we've had to have done with our car.
Adrian Bond
a year ago
I've been here twice, both times for the pit crew, they provided friendly, expedient service. However, my second visit they didn't reset my oil gauge (newer car with a digital gauge that runs off a computer)
Jackie Saunders
a year ago
I highly recommend Cliburns. My husband and I have always taken our cars there and have always received great service. They are always very nice and do a great job.
Faye West
2 years ago
OK Chris called me this morning first thing. I AM GOING TO TAKE MY CAR BACK. I still think the price was too hefty but I understand, we all gotta make a living and certified mechanics are expensive. I STILL BELIEVE CHRIS IS AN HINEST BUSINESS MAN . Having said that , I will go back n let him rectify the problems I've had with the job done earlier . I'll post how it goes.
Rick Jenkins
5 months ago
Very thorough. Definitely did the job right.
Wendy Kendall
3 years ago
If you're looking for top notch mechanics who are extremely educated and knowledgeable about their work and someone who will NEVER be dishonest, overcharge, or do unnecessary work, you can't beat Cliburn's. These guys are the best of the best with the highest level of honesty and integrity that can be possessed. Give them a try! You won't be disappointed! This is a promise!
Stuart Abel
4 years ago
Where i work sent me here to get my window fixed and they came and paid them for it cause my window fell off the track when i pulled in to work for a Christmas present. I went there and they had to schedule another appointment so they could order the parts and on that day they did a fantastic job in about an hour. I highly recommend everyone needing anything fixed on their vechicles to check with them first.
Allen Hall
2 years ago
This is the place to go for all your car mechanics and oil changes.. everyone is nice and work with you. They are very busy most of time. Make an appointment and get it done right.
Wolfy Boo
a year ago
They've been good to me this far, so I definitely don't have any complaints. They all seem to be really nice as well, much better than walmart.
Mary Farber
a year ago
Chris and the guys and ladies there are all awesome and I'll definitely be a future customer for a long time! Great attitudes and a friendly environment a must visit!
Shelby Waring
a year ago
Very fast and reliable service, he was able to answer all of our questions with a smile. Very friendly people.
Eddie Potts
3 months ago
Nice people and reasonable price
Joanne Kemp
5 years ago
When it comes to my vehicles and their maintenance and safety, there is no one I trust like Chris Cliburn. That is why he takes care of all of my vehicles. Chris keeps them running and on the road safely. We have vehicles on the road with well over 100,000 miles on each of them thanks to Chris.
Bobby Beasley
4 years ago
They have worked on my truck 2 different times and have done very good work both times. Very satisfied with work and warranty provided! Great family owned business too!
Tracy Miller
4 years ago
They are super! Spot on with the problems I was facing. Got me finished in a timely manner. Very friendly, helpful and educated on mechanics. Definitely recommend.
Teresa Kidd
4 years ago
Have a young driver (16 to 18) this is the place to go. My son independently took his car there. They worked with him explained the issues and very patient. Told him some trouble methods.
emilie everly
3 years ago
Staff was really nice and they had my oil changed pretty fast considering they had just got started on one when I got there. I would recommend it.
Jerry Gammon
4 years ago
Best service ever in an auto establishment. Employees really friendly and the work was done in a timely manner. Recommend it to anyone that has a problem.
Harley Santos
6 months ago
Great service and very affordable
Venus Whalen
4 years ago
Great service, good price. And I was in and out pretty quick. I will definitely return if and when I need more help.
Savannah Johnson
4 years ago
They have repaired large problems on my van a few times and I must say they are so kind, professional and knowledgeable. I will continue coming to them with any vehicle issue I have.