Keystone Automotive - Nashville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Drew Self
6 months ago
Tried calling in to get a price quote for a fuel tank. called multiple times and every time was placed on hold for 20+ minutes. Absolutely ridiculous. Will not ever reach out to them for quoting purposes again going forward. Horrible, horrible service. Then, after being on hold for that amount of time, the salesperson came back only to hang up on me.

  Joshua Heubi
2 years ago
Do not recommend dealing with this company at all. Ordered headlights that were 470 dollars a piece, they sent the wrong headlights. But could not tell til had them installed. Cost me 400 to have installed and have taken out again to put my old ones in. Started a new job so couldn't take them back during the day til went to my normal shift. Drove 70 miles to take wrong headlights back to get refund. Was still charged 200 dollars for restock fee for being a few days over 30 days. Sales associate very unprofessional. DO NOT BUY ANTHING FROM THIS COMPANY THEY WILL RIP YOU OFF!!!!

  thomas Senemounnarath
a year ago
Mrs. Pat is the best. If you have been in this business for over 15 yrs, and know who to talk to , and what delivery driver shows up, and TOM is super cool. Always a smile on that guy.

  Rus Bor
5 months ago
Good.

  Jimmy Chavez Mathe
a year ago
Zach was very rude not the first encounter to hang up or leave me on hold for 10+ min

  Josh Brewer
4 years ago
They close the front counter for lunch every day in stead of making employees take turns like every other business in the world. That was the only time I could get there to pick up my parts. They told me I had to wait an HR. before I could get them. I left and ended up finding them cheaper at a local salvage yard. Never going back.

  ELIZABETH BOUNPHONGSY
2 years ago
By far the most difficult people to deal with. Instead of making things easier for business they want to be on their BS. Why does it matter how you pay for the parts as long as they are paid.

  Flamersen Dragon
6 years ago
Great for parts but they over work their staff ALOT. So if u come here and people seem like they don't care, it's not you it's their work environment.

  Vanity _WRLD
6 years ago
I am giving this company 4 stars it would have been 5 if I did not have to deal with Ashley she was very rude she told me, as I was trying to ask her questions, that she had 3 people on hold and that she was supposed to be on lunch and when I asked to speak to her supervisor she told me he would tell me the same thing and hung up on me ... well I got ahold of her supervisor Scott and he did not tell me the same thing he was very compassionate and helped me the rest of the way I recommend talking to him highly he totally made up for her rudeness

  Israa Altamimi
3 years ago
They have a very experienced & knowledgeable staff for any situation. They have hands down the best products and parts with unbeatable prices.

  Sue Grogan
6 months ago
Great place to work for

  Ghirmay Ashkaba
2 years ago
I have found the part I was looking for weeks in one call picked up the next day

  Lisa Lang
6 months ago
Morning meeting was great

  Karla Kellam
2 years ago
Always quick to get my orders and and quick to pick up returns!!!

  Mckinley Cooper
2 years ago
It was ok I didn't even go there.

  michelle campbell
6 months ago
Great place to work

  Milano Wilson
a year ago
Best place to get parts there is.

  ,Louis Dorsey
6 months ago
Great place

  jaminman1000
6 years ago
Good place to buy another market part's. Fenders,bumper covers, hoods etc.

  Joel Nelson
6 years ago
Great company to get parts for your truck or car.

  Chris Thompson
2 years ago
Were i buy my radiators ac parts love it

  Joe Liggett
6 years ago
These folks are always willing to bend over backwards to help you out.

  Chiaro Foto
4 years ago
They always have the body panels we need for the right job!

  Rick Powell
4 years ago
Good establishment all the way

  Dheyaa Al Subaihawi
6 years ago
Fair quality... good prices

  Murodjon Imamov
2 years ago
Good customer service.

  W Matt (matthew8422)
6 years ago
Have everything you need except you have to wait forever

  Lisa Russell
5 years ago
I work here and love it

  Eric Crissey
6 years ago
Great customer service!!

  Terry Winslow
5 years ago
Awesome, friendly service