Sam's Club Tire & Battery
4.4 (56)
2920 Knoxville Center Dr, Knoxville, TN 37924
(865) 637-2582
samsclub.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Garrett Banniza
7 months ago
Father had a flat around the corner. Was able to inflate enough to drive here. On a busy Sunday they were able to get us in, replace tire and balance in less than 45 mins and everyone couldn t have been nicer
Justin Ramsey
a year ago
Same-day flat tire repair, they got us in and out when no other tire shop in the area would even come to the counter. The team at Sam's was very courteous and professional, let us know our options, and kept us informed the whole time they had the car. Will definitely check with them when the time comes to purchase tires for any of our cars.
Chris Smith
3 years ago
I'm a 14 year Sam's Club member and I buy probably 2-3 sets of tires a year and at least 2 car batteries a year. While Sam's has excellent prices on tires and batteries, I think I have only made tire and battery purchases there three times since I've been a member. Why is that? Because it is impossible to reach them and schedule an appointment at this location.They currently appear to be running 3 different computer systems at the desk. One for appointments, one for orders and stock, and another for store cash register. Oh, and the entire front check out lines rely on the printer underneath their desk. The person operating the desk is always on the phone trying to give people prices and options for tire quotes. While the shop bays are usually empty or not that busy. The two times I've ordered tires, whether the order was made on line or in person, they are confused when I arrive for my appointment as they don't show it.I have complained and suggested to the store manager they need more help answering calls and making appointments at the tire center. I got a blank response and was asked if I would like to be forwarded back to the tire center (where the phone would keep ringing and I would be put back to the customer service desk again). It is clear to me the tire and battery center would get more business if they had enough front end help to get the desk and phone work done more efficiently.I will gladly take this review down once I am informed the issue is resolved. Otherwise I am finished calling this location and will take my tire and battery business elsewhere. Every WalMart I have been to is better organized than this!
Anne Sarange
a year ago
Had a flat tire today while visiting Gatlinburg. They got us in and out free. The best tire service !!!
Kailey Macdonald
5 years ago
The best place to shop if you're looking to buy in bulk. Like paper towels, lotions, shampoo and conditioner, and body wash and they have great prices on everything they also have a great deal on a lot of other things. Like clothing for women men and children. Always name brand for cheap.. they have a sale right now two pillow top cooling memory gel for only 10 dollars
Ashley Roland
4 years ago
They can't be beat on a lot of things, especially the the pizza in the deli and their rotisserie chicken. Some things are overpriced and some are not bad deals, but might be more than you need.I'm unhappy when I buy something there and then suddenly they stop carrying it. Where's my Big Red gum, Sam?
Paula Stockton
5 years ago
Thank you T, for going above and beyond to assist us today in repairing our class c tires!! Very very hard to find the customer care that you extended to us today!! Thanks again, God bless your hand in whatever your do!
Denny Dunn
4 years ago
My father bought some tires here at the end of last year and I purchased the car from my father a few weeks after the service was done. He told me the rotors were warped after receiving service from Sam's club. I drove it around thinking I just needed to buy rotors until I went to take the tire off to replace them. On every wheel the lug nuts were either just hand tightened or tightened way above torque spec. Obviously this place doesn't use torque sticks or a torque wrench. There rotors are well above spec thickness. Now I can't bring the car back to Sam's for any type of tire rotation which will void the tire warranty especially once I change the rotors out. I can't afford to change rotors after every visit.
PuglovingCh
5 years ago
The Main Place me and my family go for groceries. Also it's very convenient since there is also a small food court in the building makes it a One-Stop shop for both groceries and a dinner
Sitting Duck
4 years ago
They take good care of you if you have a tire that needs checked and are always busy! **I d be kinda worried if they weren t!
Alexander Thomas
6 years ago
Both times I've been here it's been over two hours. Nice staff but seem to work to slow for my returning business
Tacklebox95
2 years ago
Didn t have a battery for a 2014 F150. Literally the MOST COMMON VEHICLE ON THE ROAD
Larry Goad Sr
4 years ago
I shop here 3 times a week. Good products.
Paula Wright
5 years ago
The quality of items are going down items that are on sale are not available rude employees
Aaron Esmark
a year ago
Fast service with a good price on the batteries.
Chester Wood
a year ago
Seemed to be a clean but was definitely crowded
Robert Lee
a year ago
Great deal on tires
RJ Farley
4 years ago
The mechanic s didn't seem very safe.
Becky Dils
5 years ago
Great service,warranty and prices
Jeff Russell
5 years ago
It's Sam's club no review needed
Ailica Gallo
4 years ago
One of my favorite places
Cheryl Roberson
5 years ago
Great service and staff
Michael Arms
4 years ago
I'm there way to often
D Wilson
4 years ago
Not on par with Costco.
Melinda Klingelhoefer
4 years ago
Wonderful helpful people
Diana Sellers
5 years ago
Good service
Michele Muncey
5 years ago
Very expensive
Lisa G
4 years ago
Love love love