RNR Tire Express
4.6 (1740)
4114 Chapman Hwy, Knoxville, TN 37920
(865) 333-4446
rnrtires.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rhonda Eades
2 weeks ago
HIGHLY RECOMMEND!! Great customer service. They went above and beyond to make sure we were taken care of after not being able to find our key for our lock nut. Very friendly, great customer service, and extremely knowledgeable I would HIGHLY RECOMMEND!!
Tomeika Mitchell
5 days ago
I don t know what to say about them. They are very professional and friendly and told me that my van isn t safe to leaving shop after found out my bolts and hub damaged that look like they did this at Roger transmission for new brakes and rotor. They want me be 1000000% safe to drive plus with another 7 children also. I will be definitely to come RNR again! It s so WORTH!!
Sydney Monday
a month ago
Was quickly contacted about what I needed and immediately greeted by name when I walked in. Made me feel welcome and I really appreciated Luis for going the extra mile and helping me with my vehicle. I originally came in just to get one tire but got 4! Very happy
Eddie Thomas
2 months ago
Great service and very friendly. I went there looking for some tires for my truck and the made me such a good deal I got a new set of wheels and tires. Not to mention the perks like free tire rotation & Road side assistant. They guys are amazing you gotta check them out.
Carolyn Smith
2 months ago
Got a set of new tires on an affordable payment plan! Great service! Thanks to Andy and his crew for getting me back on the road safely. I highly recommend doing business with these courteous and professional folks.
Anna Mckinnon
a month ago
Amazing service! Fast and efficient! The sells guy Mike was super nice too! And Allison definitely informed me on everything I needed ! Definitely 5 stars !
Kam Seg
a month ago
Everyone was so kind and helpful! My 3 year old was with me when I had to get new tires and they treated him with the same respect and gave him a balloon to play with while we waited ! I definitely recommend coming here for your tire needs!
jalderson26
3 weeks ago
My mother and I were traveling from out of town and had a flat tire close to this dealership. They took care of us quickly and got us back on the road to a family funeral. I cannot express how much I appreciate the people at the store.
Kenneth Deaderick
3 months ago
I should have went to another tire shop. The customer service that I have received is absolutely horrible. Months back I bought a set of tires. Have made every payment on time. No late payments. The moment life happens and needs just a 6 day extension. They have no promise to pay. The staff up front only worry about sells once they get the sell. You are a second thought!
Sherry Mize
a month ago
This place is great. Just purchased 2nd set of tires from here. Employees are knowledgeable about the products and very friendly and ready to answer any questions you might have. Keep up the great work.
Mark Gray
a week ago
The folks at RNR Tire were both busy and short handed today, but were still able to get my tire repaired quickly. I will definitely be back for any future tire needs.
Lisanna Cooper
2 weeks ago
Everyone has been very nice and helpful. Getting tires has been so easy, and all the other benefits that comes with the tire package is amazing. Julie and Luis thank you for everything!
Henrik Dechatonnayree
a week ago
Fast service easy application in great product. First time I use these type of tires. And I love the difference in the ride. Great great customer service thank you so much.
Kyla Wheeler
2 months ago
Never will go here again. Got four new tires and they told me they would be covered under warranty. Well I called when I needed a new tire since I hit a pot hole they said they only cover tires that are rented and since I paid for mine in full they couldn't do anything for me. So I tried to see if I could get the same tire and to schedule a new appointment. We'll they asked me what tire it was and I asked shouldn't u have me in your system? They said that we don't keep people in the system that buy tires out right. Sounds fishy to me. Something that the better buisness bureau may want to hear about. Needless to say I found a more trustworthy place to get a new tire.
Red Cobra
3 months ago
Jerry and Louis were excellent in getting my tire patched. Full transparency on pricing and orders of business, helpful and swift to solve my issue. Will definitely be coming back for any tire needs!
Michael Fritts
2 months ago
I have bought tires here twice now and I'll.necer buy tires anywhere else ever again. Amazing customer service and amazing work. They always try to do what's best for you and your situation without and upsell pressure. Plus, the warranty package is spectacular. Highly recommend!
Edmerrius Foster (Savage babi)
2 weeks ago
They actually do good very kind people and also very affordable prices for all four tires and also good perks to them
Ryu Mulawka
a week ago
Unfortunately customer service is lacking. Ripped me off for tires. With the promise of free alignments. Unfortunately they failed to tell me my car is to low for their rack
John Shelton
a month ago
Very friendly and personal staff very helpful and humble greeted me with a smile as soon as I walked in the door I would recommend them to everybody. Thank you RNR Staff for a great experience
Chris Dannenberger
a month ago
If you get tires here, please only use cash. If you use their payment plans, do not expect to have any kind of health or mental health crisis because they will not give a damn about you. They will just keep pointing to your contract and keep calling you seven times a day, come and knock on the door, and call and harass your family just to get their money. Even if you're up front with them to tell what's going on, when you expect it to be resolved and what you can do in the future, they don't care. You would be better off dealing with an Italian mob loan shark.
William Enterline
4 days ago
As soon as I walked in the door I was greeted and was already underway addressing my issue. Great customer service!
Jacqueline Smith
2 months ago
The entire process was quick & easy. Louis went above & beyond for our purchases. I love my tires. Will recommend & will be a return customer! Thank you rnr tires.
michael jordan
4 months ago
This place is a joke now. Years ago they weren't so bad. This time around, I wish I hadn't wasted my time. Customer service is the absolute worst I've ever seen , so rude and unprofessional, and this goes for the people in the back as well who call themselves mechanics , I wouldn't trust them with changing my wiper blades. They should be shut down. Just keep reading , also check out BBB, when you have that many bad reviews, then you prob shouldn't do business with them. I wish I hadn't this time. I certainly won't ever again.
Lamanorrio Williams
2 months ago
I bought some 22" used rims from there Saturday, the whole time I was there which was from 10am to 315pm they did not advised me that one of the rims was bent. The next day I was cleaning the rims and notice it. So I went back up there Monday to asked them did they know about the rim, he advised me he knew and act like he didnt have no words for me since they already have my money. If you buying new rims it's OK but if you buying some used rims go somewhere else. Cause if you miss a flaw and you come back to ask em about it, they don't have no words for you. Period.....
George Towne
5 days ago
Louis and the team are very professional and quality oriented! I would recommend them to anyone! I will be back
Brett Scarbrough
2 months ago
Absolutely horrible customer service. All they see you as is a ball of money trying to get the most out of you. It was recommended to me that I don't put the better tires on the front of my car (FWD) when if you have uneven tread you can mess up your transmission. Just because they want me to wear down my tires more so that I can buy another tire. They let you do monthly payments but by the time you are done, you have to buy another tire because the tires they use are CHEAP. I've had two blow out on me because I hit about a 3inch deep pothole and it either busts my rim up or destroys the tire. You can buy these tires at Walmart for a HUGE different price.
Larry Presco
3 months ago
Service is great, people are friendly, I felt welcomed when I walked in, some great, but ask for Andy he's the man he was fantastic to talk to, walked me through the process of what was going to happen I will definitely recommend to others
Matthew Chambers
2 months ago
Very friendly and treated me and my kids with the upmost respect. Good people. Great customer service. I can t complain.
Nita Baby
2 weeks ago
I was so thankful to get my new ties today so thankful for y all, after sitting for a while I was glad to be ready to go home, had to ask my daughter do they just leave your car at the garage door or do you pick your car up in front of the place, so I get the keys now I m looking for my car, it right in front of garage near the red pole, but that ok just glad to go home thanks
Kelley Hester
6 months ago
We stopped in with a flat tire on our team sprinter van at 5:30 on a Friday, right before 6:00 closing. The folks were very helpful, put on our spare, and even offered to check our tire before we headed back home later in the week. All complementary. Amazing service, polite, very helpful. Thank you RNR Tire Express!