Parkside Detail and Accessories

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Ann Pearson
3 weeks ago
I bought an old /new car a 2005 lexus sc 430 and was struggling without a back up camera. I called lexus and they referred me to parkside detail and accessories and I had the pleasure of talking to Jay Stewart. it took a bit of time for me to find the time to leave the car for most of a day. but he was so great in keeping in communicaton and I finally, yesterday brought my car to get a backup camera installed. Jay met me and got all set up for the new camera install. After some gliches with the mirror The installer, Johnny Brewton worked diligently to resolve the issue and get my back up camera installed. It took longer than expected ,but the communication throughout the day was perfect. I am so happy to be able to see behind me and I would definitely recommend this business for any auto needs. Be sure and Ask for Jay Stewart and Johhnny Brewton for a great experience. thank you for the great team of professionals.

  cat
3 weeks ago
honestly you d be better off cleaning your vehicle at home. there was still dirt present on the console and mats, and when it was brought up they dusted it off and ran the vehicle through the wash again.. most definitely not worth $300. wish I would ve just listened to the reviews

  Tony Whitelow
5 months ago
took my 2007 chevy silverado and they was great customer service not only that but i need touch up paint correction done handle it with nothing detail. Im proud to say they did good job.Services: Steam cleaning, Full body wash, Seat shampooing, Engine detailing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing, Paint repairServices: Steam cleaning, Full body wash, Seat shampooing, Engine detailing, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing, Paint repair

  Ember Grace
a month ago
I have received such great service and products here, will definitely keep using them and recommend them.

  Laura Lynn Green
a year ago
I was most impressed with my recent experience with Toyota Parkside and Accessories. Jacob was my service tech, his communication and follow through were great. I called in a panic, I need a trailer hitch installed on my Highlander, the other place that was supposed to do the work could not get the part in on time. I called, and Jacob was able to squeeze me in and even offered to have my car serviced by Toyota across the street for an oil change. I ll be back and recommend them to others in the future. Thank you!

  Richard Henderson
6 months ago
Well, the process of rating the actual work did not progress that far. I was asked to text pictures to a cell phone (I believe Morgan was her name) and they would get back to me regarding whether they could do the job, and other specifics. Still waiting on that call. By the looks of some of these reviews, I guess I m glad.

  Justin Sexton
a year ago
A full detail at this establishment is just shy of $305 after tax.My initial detail was terrible and looked as if it had just had a swipe here and there. After waiting 45 minutes to speak to a member of management, Curtis arrived and offered to completely redo the full detail, however the only thing attempted when taking it back for the second time was running it the through the car wash and cleaning out the console. A second, or what should have been the first full detail was never finished.I have pictures of before and after both "cleanings", should anyone be interested.

  Jessica Almeida
2 years ago
Very disappointed in the service at parkside. Bought my vehicle from Toyota and wanted to have a hitch added. After going over with the technician what I was needing it for (travel trailer) and even discussed options. they installed the wrong electrical hook up. It was not a cheap install either and now to correct it they want to charge nearly just as much. They tried to soften the blow with cutting the labor cost on the fix which still isn t a fix. Very disappointed wish I would have gone somewhere else

  Tony Bolton
2 years ago
Good bang for the buck work. A few areas that were easy to clean weren't but the hard stuff looked great.Black is always hard to fix though.

  suzi sullivan
4 years ago
My car looks brand new if not better! I am thrilled with everything about Parkside Detail and Accessories. We had a full (exterior and interior) detailing done - the price was fair and the work was outstanding! We will definitely be back and recommending to friends!

  David Grabeel
3 years ago
I came in without an appointment and they got me in no problem. I had purchased some graphics for my 4runner. They applied them for me and I have to say it looks better than I hoped. Kudos to Dustin and Andrew. I will certainly recommend them to my friends and will use you guys again. God bless all.

  Kristine Sewalson
5 years ago
My fiance took his BMW here to have some dents fixed and they did a great job. Very professional and caring staff, they kept him in the loop through out the whole process and we picked up the car looking way better then before. We will be coming back for sure!

  Ernesto Rodriguez
5 years ago
Notice how most the bad reviews have no comments or total b.s! Just competitors being intimidated, pathetic. Anyways great people, seemed like a family owned business that's how nice everyone was. Brittany and Mickey both came out to my vehicle to see all the dents I wanted fixed and came out when the work was done to guarantee I was satisfied and I was. Courteous, kind, and professional, will definitely be back. Got my vehicle quoted right down the road at dent plus pro shop, about 9 dents for $800+!! Took it to Parkside and they beat it by more than half and even found 4 more dents the other place missed!! Awesome job.

  Alex Kear
3 years ago
I had scratches on the roof of my truck and Parkside Detail and Accessories did a fantastic job with the repairs. Andrew and Curtis were great to work with and made sure that everything was taken care of. I highly recommend this company and Andrew and Curtis! They are the best!

  B Girl
5 years ago
Very rude. John will tell you he will call you back with price after following up multiple times and Randy's VERY AWARE of the customer service issue. WILL NEVER RECOMMEND THIS COMPANY. I bought my vehicle brand new and they use this company for many things. I am not the only one from all the rumors from Parkside DETAIL. DO NOT USE THIS COMPANY FOR ANYTHING.

  Chris C
4 years ago
Stopped by to get a quote on getting some aftermarket HID headlights installed on my new Tacoma from Toyota of Knoxville. Man I talked with in the front office was very opinionated about HID's verses LED's, I have done my research and knew what I wanted. He called his manager since he was unsure what to tell me and his manager told him they were to busy and didn't want my business concerning my choice in HID's. Very disappointed in how they handled this situation, wouldn't recommend ever going there. One star rating is to high in my opinion.

  Anne McGaugh
5 years ago
I "found" this place last Saturday and wanted to check it out ,but unfortunately was not open. I decided to go ahead and get the total detail and headlight restoration and I am beyond happy with the results!! My only suggestion is consider 1 Saturday a month or late hours once a week. It can be very difficult to schedule. Luckily they have a neighbor that accepts after 5pm drop off. I will use them again!

  Mike Hyer
5 years ago
Completely satisfied! I had the unfortunate event of being hit and run while my car was parked at a local grocery store. I came out with my groceries, and BAM! What happened to my car? I had an immediate sense of dread because the thought of dealing with and insurance company and being without my car while a repair was going to be done was pretty stressful for me! So, I want to Parkside detail and accessories for an estimate. I thought about paying for the repair myself, but the damage was worse then anticipated. So, I went to my insurance company and dreaded having to deal with the whole process! Roberto Alvarez took care of it all! He dealt with the adjuster for me and was on very responsive to me every step of the way! He thought of concerns I needed to address before I did.When things got sticky with my insurance I went to Randy Loveday the manager and he replied, Don t stress about it! When he says that I knew Parkside Detail abs Auto had my back. When I went to pick my car up I took a double take. It looked better then when I dropped it off! It looked and smelled better. I would definitely use them again and and works recommended them to a friend . Thank you Roberto and Randy!

  michael breeden
4 years ago
After a horrible experience at Toyota of Knoxville, Randy Loveday turned my experience back to happy.I picked up my new to me Toyota at Toyota of Knoxville and noticed a small amount of overspray on rear quarter panel. I was so frustrated with the dealership I was not in the mood for another issue . Randy came right over and got it off himself. He kept apologizing and saying it was not acceptable and he was gonna make it right! While doing so the rag left a slight yellow spot in the white paint. Randy was so sorry and even admitted I didnt want him running a buffing machine on my truck. Lol. He said he would make it right no matter what, so I stopped by a few days later and he had it buffed and fixed in MINUTES. i watched the detailers through the window while I waited and seems to me they have a top notch team there! Thank you Randy!!!

  Lucas Pigge
5 years ago
Extremely unprofessional. I arrived to pick up my car after a detail, and they had Burger King wrappers and cups on the hood of my car like it was a table. It s not a table, it s a Mercedes. The inside of my car is leather interior. Somehow ketchup got on the inside on one of the seats and when I sat down it got all over the back of my fresh pressed Bonobos khakis. End of story, I ve used this company twice - my first time, and my last time.

  Jesse Willoughby
2 years ago
If you are looking for a revolving door, over worked and underpaid with a tense, kiss butt to climb up environment then Parkside Detail and Accessories is the place for you! I do seasonal work and needed a winter job to hold me over so I applied at Parkside and got the job within a few short days. Upon a arrival, I was warmly welcomed and showed a tour of the facilities, and met a handful of the faculty.From the first appearance I thought this place was great! However, a couple days later I noticed the phony masquerade begin to unravel. The head detail and fast lane boss suffered from what some refer to as short man syndrome. Call it what you may but if you begin employment there you will see exactly how it horribly affects those in that environment.. My time there was short lived because it was borderline depressing working in those conditions and seeing how miserable everyone seemed. I missed a lot of days for these reasons resulting in my termination for tardiness. In my short time there I saw an unusually high number of people come and go in comparison to anything I ve seen prior to present. One man I had the pleasure of meeting ,US ARMY VET, quit at lunch break on his first day. Need I say more. Don t take my word for it though! Apply online today and see for yourself!

  Amie Phillips
6 years ago
I had my car detailed here and they did a wonderful job. They got stains out of my seats that had been there since 2011. They went above my expectations. I will definitely go back again

  Phu Pham
4 years ago
I took my Subaru here and I loved what they did to it! Very professional and you could tell they really care about their customers. They got a lifelong customer out of me. Thanks again guys!

  Anatoliy Rotar
2 years ago
Very bad service. I'm sorry there is no -5 star service. I payed for engine cleaning, they just sprayed something on top but didn't clean it. They missed a lot of spots while vacuuming. I won't be going back. I highly don't recommend this business for their detailing.

  T.J. Love
a year ago
Amazing service and exceptional employees. I have an extremely pleasant experience every time I visit them. 10/10 recommend!!

  Debbie Broglin
3 years ago
They are very timely, and friendly. Treats tou like you are the only customer they have. My vehicle looked great!!!!!! Would mot go anywhere else!!!!!!! Thank you

  Mike Overholt
3 years ago
They burnt the hood of my truck with the buffer denied any wrong doing I took to 2 other paint professional both said it was a buffer burn. Talked to Randy the owner about my truck again still refuses to make it right customer beware

  Derrick
4 years ago
I use to work for this company and let me tell u the equipment used for detailing was a joke management was a joke and the way cars are washed there are a joke the manager that was over me is no longer there his name was Lance he told me I was a bad father cause they called schools and I didnt know do I had to leave and he proceeded to tell me that if I was more like him things like that wouldn't happen I told randy about it the next day and he couldnt care less dont know how things are now,but I wouldn't want my car detailed there.

  Nickie Dunker
9 months ago
Pre-order parts and schedule in advance. Friendly and helpful service

  Cory Henry
5 years ago
Great place to go have never had any issues and if I did they would be corrected. Love those guys over there