Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
1rapomcuda
2 months ago
We have been taking our trucks there from work and have been very satisfied with their service . Great people to work with. Highly recommend.
Jason Palmer
5 months ago
Friendly and Courteous Service !!! Dwight the owner is amazing. Very knowledgeable. Prices are great. I will be taking my vehicle back to him for all my services to my vehicle.
Christina Cates
a year ago
Customer Service was decent in my opinion. Not bad but also not excellent to my expectations. If you have a couple of issues on your car to be fixed they can and will fix it. Buy your own parts someone told me but when you do that they say they not making no money off you so they skyrocket the labor charges. To each your own : but just go ahead and by the parts from them so you can save coins on the labor fees. Cause they will bust your head! Oh. P.s dont have any transmission issues they wont fix that. Overall my car got fixed and runs better so its a safe place to trust in.
Dan Jones
2 years ago
I believe in driving used cars. I searched for 20 plus years for a auto service business that would price their work fairly and do good work. Dwight at Norwood service center has been fantastic. I have now been bringing my service work to him for five plus years. On the occasion that a repair does not get completely done satisfactorily, he always makes it right without complaining. He does not try to upsell me on stuff I may or may not need. I highly recommend this business!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Air conditioning, Auto maintenance, Oil change
Austin Brown
a year ago
I absolutely love coming here to get my vehicles fixed. Always the best rates in town and very friendly staff. Highly recommend!
Rich Russell
3 years ago
Dwight is a real down to earth guy, honest and trustworthy, reasonable prices and fun to talk to. I don't know anything about cars and I trust him to fix what needs fixed and nothing else. If you need a good, permanent mechanic, I highly recommend them to anyone confidently.
Logan Massey
6 years ago
Jeff and Dwight are wonderful owners of this shop. I have sent both of my cars to them for many different reasons, including oil changes, brakes, struts, and diagnostic testing. They are always understanding of our financial situation, and always lets us know how much it will be prior to fixing. I always recommend them to friends!
Connie Hightower
4 years ago
Great group of guys. Very reasonable and very reliable. I have went here several times and each time they have taken great care of me and my vehicle and had me back on the road in a timely manner. Need a repair stop in and see the guys at Norwood Service Center, you won't be disappointed !!
BethAnne Beth Whaley
2 years ago
I was referred to Dwight and his mechanic Austin by Parker Auto Sales where I bought my Camry and when my starter went out I freaked out until Dwight gave me the most reasonable price ever. He and his men calmed me down and got me back going in record time so I was not late for work!! I highly recommend single women car owners use Norwood!!!!!!
Stephen C. Daddy Gibson
7 years ago
I was in town for business and my truck was having some major issues. I was worried because I did not know who to to take my truck to with out getting ripped off.I usually work on my truck my self so I knew what is wrong with it.They looked at it and gave me very fair pricing. I let them do the work and they did it right!They gave me a ride to and from my hotel and got me back on the road quick.I definitely recommend using Norwood Service! Great guys and fair. If I am back in Knoxville and have time I will take them my truck for service.BIG THANKS NORWOOD!
Michael Churchman
11 months ago
I bring all 3 of my cars here and send anyone who asks. Dwight is good people...he'll take care of you
William Draisen
5 years ago
Dwight and Jeff took care of my car and the whole team was very professional in the way they handled everything. I will definitley be going back to them for all my car problems don t go anywhere else best price in my opinion been here in Knoxville for 6 years and never knew they were right around the corner. Thanks guys for everything you re all awesome!
Markus Carter
a year ago
I have been taking my car here for years now they do great work and Dewhite is the best guy there love that dude he always makes Shure hes top of things
linda stephens
4 years ago
They are pocketing money and won't give receipts, or papers on what they did unless we pid50 dollars for them. They are dishonest and theBBB needs to know their scam. And IRS also. 500.00 to get our car fixed and I'd work we didn't ask them to do. Don't trust them. They suck
Jeremy Brooks
5 years ago
Extremely professional, down to earth mechanics here. Everyone treats you like family. Not only friendly service but also fast! Talk to Dwight if you ever need help with anything, he and his team will take care of ya.
Beast Watson
7 years ago
Every time I've been here I've gotten friendly, affordable, good quality work done. And they offer to give you a ride to a from your home if you need it. These guys are the best
kimberly Sartin
3 years ago
Had a great experience and my car is driving like new again. Really happy with the the customer service I received. The mechanics were really good people!
Mindy Morgan
4 years ago
Refuse to take my car anywhere else but here. Fantastic shop and Dwight is a straight A guy. Really honest and down to earth guy. Highly recommend this shop to anyone!
Anita Loupe
5 years ago
Honest and friendly guys. That's a rarity these days. They've always done a great job on my car and have done me right on pricing. I won't take my car anywhere else !
Vance Goode
2 years ago
If you're looking for auto care Norwood is the place to go! I can't imagine taking my truck anywhere else. These folks do what they say and in time. Unlike some shops "Freds" in town. Don't wait, schedule your maintenance today!Services: Electrical, Wheel alignmentServices: Electrical, Wheel alignment
Kenneth W (Kamui)
3 years ago
They do a great job but keep your car for days for a single job that's accomplished within an hr or less. But I still recommend them for the great work overall
Tonya Patterson
6 years ago
I had a great experience here and I plan on using them again.friendly people and I definitely felt like they know what they're doing, unlike a few places I've delt with in the past.
Theresa Williams
4 years ago
They were amazing! Since I didn't have anyone to pick me up they dropped me off at home and brought the car back to me when they were finished. I will be going to them and only them from now on! Thank you for everything guys!!
david delaney
5 years ago
I did prepay for work. They said they don't give refunds.but they keep my money. Real honest. Hug. Then you have the nerve to judge me..
Joseph Borjeson
3 years ago
Excellent service! Prices are reasonable, & staff is incredible! Great guys, & Dwight was a pleasure to work with! I highly recommend!
Derek Pearson
a year ago
Quick, fair, and thorough... Great place, definitely recommend. No nonsense mechanic
David Cameron
4 months ago
Great job fair price
william garrett
4 years ago
They do what's right all the time. Good guys. If you want a discount bring them a Big Breakfast from McDonalds. Keep up the good work guys
Jason Humphrey
5 years ago
Through years of dealing with crook businesses, this is the first place I ve trusted again and the work is always great, and people here are genuine, will always be a customer as long as it s open.
Angie Shannon Hance
4 years ago
This place was a life saver. Got me in on a moments notice and fixed the problem same day. I am beyond pleased. They will get my business for life....thank you!!!