Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Video Story Productions
a year ago
Excellent customer service!! Sent my daughter who goes to UT there and she had a piece of plastic dangling from the bottom of her car. They immediately took her car to the back, returned it in 5 minutes and said it's all fixed. They didn't even charge her! Peace of mind from a dad who's 200 miles away. Thank you!
Adam Morales
a year ago
I've never experienced a shop providing as much misinformation as Express Auto Center. The person I talked to told me I need 4 new tires, brakes and rotors for a speed wobble issue at 70mph and higher. It has nothing to do with the brakes or tire tread. Simply requires a tire rebalance. Warning to all, these guys do not know what they're talking about and will upsell you for parts and services you do not need.
Luke Simmons
a year ago
Called this business to try to get my car repaired. When I told them the year of my car all I got was we don t work on old cars . It s sad because my friend told me they were great guess they lost 2 customers now.
Anwar Accawi
4 years ago
Unprententious garage and servicemen (mechanics). Friendly. Competent. Low overhead. Joe (owner) was my student a long time ago. Gives me great deals on parts and labor. I'm happy he's in town
Josh Klinger
3 years ago
Joe and Ali are the best. Very reasonable pricing and they get the job done. It s tough to find a good repair place but not with Express. Go see them for your car needs, you won t be disappointed.Service: General repairs & maintenanceService: General repairs & maintenance
Joanne Hall
6 years ago
Every time I come in they seem to remember me. Friendly. Only fix what is broken. Very reasonable prices. If can figure a less expensive way to repair, they do. Often can fix same day. Also good place for a usable used car. Bravo!
Jared Anderson
2 years ago
Went with a friend so she could buy a new Odyssey as her husband was not able to be there and she wanted some help for the negotiation process. Our salesman Jeff was excellent throughout the entire process. The van itself had a defect in the rear glass that probably should have been caught during either the PDI or when being detailed prior to delivery. The biggest concern we had was that the detail department completely botched their job. Bug splatter all over the front, blue stains all over the door jambs everywhere, scuffs on the interior everywhere and some of the tape that goes between the tail lamp and the body was not removed. Someone needs to go back to school and learn how to clean a vehicle, especially when it's a $50,000+ brand new vehicle, or choose a different profession. If not for the complete lack of care shown by the detail department and the rear glass defects that probably should have been caught beforehand, we would have easily given them 5 stars. So, if you choose to purchase a vehicle from them, just do your due diligence when checking it for cleanliness because it's very obvious their detail people won't give it the attention it should receive.
Tom Skeen
a year ago
Always fair and affordable. They never take advantage of people. Honest place. Joe, Ali and the team are great!
Seraj
a year ago
The fairest and most honest & skilled mechanics in Knoxville. Look nowhere else. There's a reason these guys have been in business for 20+ years.
The Path Home to You
2 years ago
These are the nicest people! They do great work, great customer service and fair prices.Service: TiresService: Tires
Michael Belcher
7 years ago
If I could write a zero star review I would. Brought the car back four times for the same problem and they don't seem to know how to fix cars. Each time they want to charge me more. Do yourself a favor and find a more reputable auto repair shop.
Ann Otis
3 years ago
The business owner stop what he was doing to help me replace a part that I didn't even by there and was very fair and let me talk him down from the labor hourly rate I really appreciate it it is very kind and I represent a satisfied customer.
Misty Bettis Clarence Rodgers
2 years ago
They are so nice here. And very fast never had to get the kids out of the car to get a oil change. Love it.
Claudia Linse
4 years ago
I just came from Express Auto Center and I couldn't be more pleased! This place is the BOMB and the customer service is above and beyond. If I could give them more stars I would!
AriesYT
8 years ago
EXPRESS AUTO IS A GOOD:) AND HONEST AUTO REPAIR CENTER !! THEY ALWAYS TAKE GOOD CARE OF MY CAR NEEDS HASSLE FREE; BEING THAT I'M A WOMEN THEY HAVE GREAT CUSTOMER SERVICE AND HONEST MECHANICS!!!****************
Julnar Accawi
2 years ago
They take care of all of my car repairs and are always very friendly.
L Bradshaw
6 years ago
These guys are awesome. Keeps your old cars running at reasonable rates.
Stephanie Chambers
3 years ago
100% honest, reasonably priced with no gouging. I would recommend them to EVERYONE.
Amber Lux Pollard
8 years ago
I'm a single girl and my ignorance in cars have been taken advantage of by OTHER mechanics. But Express Auto always takes good care of me and my friends.
Denise Cwiek
4 years ago
Honest service with fair prices. These guys can fix anything.
Hannah Shepherd
3 years ago
These guys are great! Fast and so helpful.
camron keyhani (Immortals Inc.)
4 years ago
Joe is the best. Very honest and good work.
Krishna Chetty
5 years ago
They are after money I guess. Been there only once and that was the first impression I got from them.
US Auto Network
4 years ago
This little shop has been putting in great work for years.
David Lemasters
4 years ago
Poor service rude expensive would not recommend a 0
Diane Davis
4 years ago
Fantastic help and service friendly will be back
Andrew Palmer
4 years ago
Great work at fair prices
Fred Weaver
6 years ago
Great service and prices.
Pam Ellis
4 years ago
Super helpful. Great service
nic Wandering Kiltsman cornett
7 years ago
Rude. Apparently doesn't need customers. Go elsewhere.