Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tonya Cowart
a month ago
Patrick was my guy for my repairs at Caliber Collision. He seen to it that the process for my repairs was a complete satisfaction and it was. Thanks Patrick and especially to the team with the hands on that did a wonderful surgery for my baby Jag!
Sonya Harris
a month ago
The folks at Caliber Collision were so professional and friendly. They set my expectations honestly and appropriately on how long the repairs would take and kept me updated via text in the progress. They went over everything with me to make sure I understood. This was a seamless and stress free process. Kudos to everyone at Caliber, they are a great team. I will definitely recommend them!
Mallory Batton
2 months ago
Caliber Collision did an amazing job. They were friendly, prompt, and knowledgeable. Rental car pick up and drop off was taken care of problem free by Becky. Patrick kept me updated with texts throughout my cars service. After I picked up my car (looked brand new again), I had a few questions the next day. Patrick was quick to have me come in to look at it and was very thorough in assessing, answering my questions with care and no judgement. I would highly recommend this place to anyone!
Rhonda Gilmer
a month ago
Caliber Collision done a great job with the repairs to my car. And the staff was super friendly and very helpful and thoughtful while my car was being repaired. I was extremely satisfied with the service and they kept me informed on my vehicle . Thanks for your service.
joy Kirby
6 months ago
Patrick and his entire team were amazing. The truck looks like brand new. They handled off of my crazy annoying calls with customer service in mind. Job well done guys, couldn't thank you enough.Services: Painting, Body & TrimServices: Painting, Body & Trim
Lee Ensign
2 months ago
I can t say enough good things about this place, both in terms of the quality of the workmanship and the top shelf customer service. They worked with me on managing a repair while I was out of town and kept me abreast of the process with regular updates along the way. The repair was completed on time and looked like new. Beyond that, what sets this Caliber location apart is the people who work there. In every interaction, front desk and repair staff, I have been treated with warmth, respect, and transparency about the process. Nobody wants to be in the situation of needing to take a vehicle to a collision center. But, if you find yourself in that spot, this is the place to go!
Mark Parker
2 months ago
They did not paint my replaced panels back the way were. The damaged ones were black when I picked up my car the replacements were silver. When I asked about why they weren't black. I was told because that's the way they came from toyota. I already knew that but mine had been painted black. So they should have been black when I picked it up !
Bridgette Mallidis
2 months ago
Caliber did an amazing job with the repairs on my car. The staff were so personal, friendly & professional. We had an amazing experience! Would definitely recommend.
Tabitha Hartung
3 months ago
Absolutely outstanding customer service! Becky at the front makes you feel like you re entering her home for family dinner. Patrick was so kind and informative. Everyday he would send a text update! This is the place to go!!!
Michelle Schultz
a week ago
Great work, matched the paint perfectly! Very nice customer service too. Had the job done quickly too.
Karen Cox
5 months ago
I dropped my vehicle off after a recent accident. I picked my vehicle up today and it looks amazing. Patrick was so helpful along the way. He kept me continually updated on how my repairs were coming along. My vehicle looks amazing. If you need someone to work on your vehicles after an accident, I wld highly recommend. Thank you Patrick for such an amazing job.
m cates
4 months ago
Jim and Patrick were very pleasant people to communicate with, yet the lack in quality of repair leaves much to be desired. After all, the main reason for doing business with this shop is the QUALITY of repair, not the LACK. I am very disappointed with the condition of my car as a result of the poor workmanship provided by the employees at this company s location.
Nate Thorpe
4 months ago
Caliber Collision Halls Crossroads did an outstanding job repairing my truck & Justin went above & beyond in locating the same hitch cover that was damaged. I would definitely recommend this business.
Lauren Delabrer
4 months ago
The team here is absolutely amazing! They answered all of my questions without hesitation and made me feel like one of their own. I will definitely be returning and using them for any and all of our future needs! I highly recommend them.
Michelle Moore
a month ago
Caliber is very professional. They answered all questions and handled repairs and service timely. Very friendly staff and high quality work!
Rebecca Hedrick
2 months ago
The staff were really friendly and kept me updated throughout the repair process. The repairs looked amazing and they took the time to go over all repairs made and what needed to know.
Constance Ayers
a month ago
I had a very pleasant experience with Caliber Collision on Mynatt Rd even after mistakenly thinking they had made an error. The error was mine and they still corrected it. Couldn't ask for better service.
Matt Johnson
8 months ago
Jim and the crew at Caliber are terrific! They did fantastic work, finished my car super fast, and were incredibly nice. They helped make the best out of a potentially stressful situation. I hope I don't have to use their services again but if I do, I know where I'm going.Service: Body & TrimService: Body & Trim
James Bomar
4 months ago
This location was not helpful to my need. I follow-up on an estimate and no one was able to provide me an estimate. If you choose this location its your choice. Hopefully, in the future this location would work on their customer service skills.
Clinton Collins
5 months ago
Patrick was great to work with, he always kept me updated throughout the process of repairs. Super helpful & nice! Definitely recommend. -Morgan Kidwell
Nick Reagan
10 months ago
I was t-boned and got my car repaired here through my insurance. It was a stressful process that I had never gone through before but they made it really easy and kept me updated on my vehicle's progress. Patrick and the lady at the front desk was extremely nice. They also reinstalled my custom door speakers for me. Overall wonderful work and excellent customer service. I will update this review if anything changes.Services: Painting, Electrical, Body & Trim
Ada Butler
5 months ago
The staff at this location were super nice and efficient. They made it less of a headache and explained the process. They told me what and when to expect my car to be fixed.
Doug Garrett
8 months ago
I took my truck to Caliber as one of the body shops recommended by my insurance company. My door panel got too close to another truck and got hurt ! I worked with Justin and they performed above & beyond. I received several texts updating me on the status of the repairs and the truck was finished on time. Very happy with the service they provided.Service: Body & Trim
Mellisa Williams
8 months ago
Thank you for the quick turnaround excellent work. Great communication throughout the whole process. Very convenient to also have our rental car available at your company to pick up and drop off. Thank you my car looks like NEW!!
Lori Ann
3 months ago
Don't hesitate to use this shop. I highly recommend them. They made the entire process easy as can be!
Angela Barker
2 months ago
Everyone was so friendly and they did an amazing job. I can not say enough about them. They will be the only place I take my van to.
Mason Brown
a year ago
I recently had some bodywork and painting done on my Silverado. The quality of the work that was done exceeded my expectations. I thoroughly enjoyed the text updates throughout the process. I would highly recommend this Caliber for anyone looking for high quality work. The staff was friendly, knowledgeable, and helpful. If I need any work done in the future, I would only come to this Caliber!Services: Painting, Body & Trim
Kevin Featherston
5 months ago
The work was outstanding. The staff extremely helpful and friendly. Excellent communication throughout the process.
frankie yowell
a month ago
Everyone was so nice and professional and so pleasant to be around. I would recommend them to everyone in need of repairs.
Molly Delaney
a year ago
I hit a spot on my drivers side car door while pulling out of my parking garage and couldn't open my door all the way. I called ahead and Jim was super nice and said I could squeeze by that day to make sure that I could at least get in and out of my car. They took me in right away and fixed the door in 10 minutes. Will definitely come back to get the dent fixed. Super appreciate! Very nice and caring staff!